02 7241 5201 - 0272415201: NBN Impersonation Scam Report

• Scam

One contributor reported an NBN impersonation call from 02 7241 5201 (0272415201). Caller became aggressive when questioned and disconnected.

NBN Impersonation Report for 02 7241 5201

A contributor has flagged a call from 02 7241 5201 (also written as 0272415201) for impersonating NBN services. The caller contacted the contributor claiming to discuss NBN-related matters. When the recipient asked clarifying questions, the caller became noticeably agitated and terminated the call. The contributor noted the caller had a heavy Indian accent and exhibited behaviour consistent with scam operations.

This single report about 0272415201 follows a common pattern in NBN impersonation scams, where callers pose as representatives from the National Broadband Network to extract personal information or payment details from unsuspecting Australians.

What Callers from 02 7241 5201 Say

According to the contributor's account, the caller from 02 7241 5201 initiated contact with claims related to NBN services. The conversation was brief, with the caller disconnecting abruptly when questioned further. The contributor's willingness to ask questions before providing information appears to have triggered the caller's hostile response, suggesting the scam relies on victims who comply without inquiry.

The aggressive shift in tone when challenged is a red flag typical of impersonation scams, where callers attempt to maintain authority and control the conversation. The disconnect upon resistance suggests the caller moved on to find more compliant targets.

Report Timing and Context

The call to 0272415201 occurred on 27 November 2025. The number is registered to Symbio Networks Pty Ltd, an Australian internet service provider operating in New South Wales. While the number appears to be associated with a legitimate service provider infrastructure, the caller's behaviour and claims indicate misuse of the line or spoofing of the number for scam purposes.

What to Do If You Receive a Call from 02 7241 5201

If 0272415201 or a similar number contacts you about NBN:

• Do not: Provide personal information, banking details, or confirm sensitive data over the phone
• Do not: Click links sent via SMS or email accompanying the call
• Do not: Return the call if you hang up first
• Do: Hang up immediately if the caller cannot provide specific details about your account
• Do: Contact NBN Co directly using the official number on your bill or the nbnco.com.au website to verify any claims
• Do: Block the number 02 7241 5201 on your phone to prevent future contact

How to Report 02 7241 5201

If you receive a scam call from 0272415201 or similar NBN impersonation attempts, report it through these official Australian channels:

• Scamwatch: Report at scamwatch.gov.au with details of the call, what was claimed, and your phone number
• ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au about the misuse of the phone number
• ReportCyber: If you clicked malicious links or lost money, report to cyber.gov.au
• Reverseau: Contribute your experience on this page to help other Australians identify this number

Understanding NBN Impersonation Scams

NBN scams targeting numbers like 02 7241 5201 typically claim urgent action is required to fix connectivity issues, upgrade services, or address account problems. Scammers pressure victims into providing remote access, payment details, or personal identification. Legitimate NBN Co representatives will never ask for passwords, full banking details, or remote computer access via unsolicited calls. If you have genuine NBN concerns, always initiate contact using verified contact details from your bill or the official NBN website, never from numbers provided by incoming callers.

Frequently Asked Questions