02 7241 3982 - 0272413982: Bank and Visa Impersonation Scam Reports

• Scam

Community reports for 02 7241 3982 (0272413982): Callers impersonating CBA Mastercard and visa document officials with automated messages in Chinese and English.

Bank and Visa Impersonation Reports for 02 7241 3982

Three contributors have reported scam calls from 02 7241 3982 (also written as 0272413982) involving impersonation of major financial institutions and government visa processes. The reports indicate a pattern of callers claiming to represent Commonwealth Bank's Mastercard fraud department, combined with automated voicemails regarding visa document verification. Contributors flagged these calls as suspicious due to the impersonation tactics and urgent messaging designed to prompt immediate action.

What Callers from 02 7241 3982 Claim

One contributor who answered a call from 02 7241 3982 reported the caller claimed to be from the CBA Bisa Mastercard department and alleged fraudulent transactions on the recipient's account. The caller created urgency by suggesting immediate action was needed to prevent further unauthorised activity.

Other contributors received automated voicemail messages from 0272413982 in both Chinese and English. These messages referenced visa document issues, suggesting the scammer is using robocall technology to target multiple recipients with different impersonation angles. The multilingual approach indicates this operation may be casting a wide net across diverse communities in NSW.

Report Patterns and Timing

The three reports span from March to December 2025, with two arriving as automated voicemails and one as a live call. The voicemail reports came in late evening (around 9:55 PM and 9:16 PM), a common timing for scammers targeting people when they're less likely to verify claims immediately. The live call impersonating CBA Mastercard represents a more direct engagement tactic, where the scammer attempts to extract information or payment details through verbal pressure.

All three reports indicate 02 7241 3982 is being used as part of a broader impersonation operation exploiting trust in financial institutions and Australian government visa processes.

What to Do If You Receive a Call from 02 7241 3982

If 02 7241 3982 calls you:

• Do not: Answer requests for account details, passwords, card numbers, or personal identification information. Do not confirm any account information even if the caller already knows your name or partial details.
• Do: Hang up immediately if the caller claims to be from your bank or government department without you initiating contact.
• Do: Verify any claims independently by calling your bank directly using the number on your bank card or official website, never using a number the caller provides.
• Do: Block 02 7241 3982 on your phone if the calls persist after your first rejection.

What to Do If You Receive a Voicemail from 02 7241 3982

If you receive a voicemail from 0272413982:

• Do not: Return the call or click any links if a URL was included in the message.
• Do: Delete the message without responding.
• Do: Report the voicemail as spam or scam through your phone provider's reporting feature.
• Do: Forward suspicious SMS-based messages to 0429 999 888 (ACMA's spam reporting number) if the scammer later pivots to text messages.

How to Report 02 7241 3982

If you've received calls from 02 7241 3982 or 0272413982, you can report the scam activity through these Australian government resources:

• Scamwatch: scamwatch.gov.au - Report the scam and view warnings about similar impersonation schemes.
• ACMA (Australian Communications and Media Authority): acma.gov.au - Report the number for investigation and potential action against the caller.
• Your bank directly: Contact Commonwealth Bank or your financial institution via their official phone number to report the impersonation attempt and ensure your accounts are secure.
• ReportCyber: cyber.gov.au - If the scam involved phishing links or attempts to compromise your device.
• Reverseau: Contribute your own report about 02 7241 3982 to help other Australians identify this number.

Frequently Asked Questions