- Scam
02 7241 3861 (0272413861): Community reports describe automated robocalls impersonating Commonwealth Bank and using urgency tactics in English and Chinese.
Robocall Scam Reports for 02 7241 3861
Four contributors have reported calls from 02 7241 3861 (also written as 0272413861) involving automated robocall systems rather than live callers. The dominant pattern involves pre-recorded messages presented in multiple languages, with one report specifically impersonating Commonwealth Bank requesting payment from someone who doesn't even hold an account with the bank.
The robocalls from 0272413861 follow a consistent script: contributors receive an automated prompt asking them to press 1 for English or 2 for Chinese. Once selected, callers are either presented with further automated messages or Chinese-language content. This multi-language approach suggests the operation is casting a wide net across diverse Australian communities.
What Callers from 02 7241 3861 Say
Contributors describe the following automated messages from 02 7241 3861:
- Initial prompt: "Press 1 for English and 2 for Chinese" delivered by a recorded voice
- Commonwealth Bank impersonation claiming payment is required (despite recipient having no account with the bank)
- Urgent message stating "your phone would switch off soon" repeated in Chinese with urgency tactics
- Follow-up Chinese-language content after language selection
One contributor reported receiving a voicemail from 0272413861 containing the language selection prompt followed by extended Chinese-language speech. The repetition of the phone switchoff message in Chinese suggests an attempt to create panic and pressure recipients into immediate action without careful thought.
Call Patterns and Timing
The reports for 02 7241 3861 span nearly a year, indicating this number has been active in the scam operation for an extended period. The earliest report occurred in March 2025, with the most recent in January 2026. Both answered calls and voicemail messages have been reported from 0272413861, meaning the operation contacts through multiple channels.
One contributor received a call in the evening (20:22) when they were likely at home and more available to engage with the call, while another report came very early in the morning (06:45). This variation suggests the robocall operation doesn't follow a strict calling schedule and may be attempting to reach people at different times to maximise contact rates.
What to Do If You Receive a Call from 02 7241 3861
If 02 7241 3861 calls you:
- Do not: Press any number when prompted, return the call, or engage with any follow-up instructions
- Do not: Provide personal information, banking details, or card numbers
- Do: Hang up immediately when you recognise an automated robocall from 0272413861
- Do: Let the call go to voicemail if you don't recognise the number
- Do: Block 02 7241 3861 in your phone settings to prevent future contact
- Do: If the caller impersonates your bank, independently verify by calling your bank's official number from your statement or their official website
What to Do If You Receive an SMS from 02 7241 3861
If you receive an SMS message from 02 7241 3861 or 0272413861:
- Do not: Click any links in the message
- Do not: Reply to the message
- Do: Delete the SMS immediately
- Do: Report it as spam by forwarding to 0429 999 888
- Do: Block the number in your phone settings
How to Report 02 7241 3861
If you've received calls or messages from 02 7241 3861, report the activity to relevant Australian authorities:
- Scamwatch: Report the scam at scamwatch.gov.au - this helps warn other Australians about current threats
- ACMA (Australian Communications and Media Authority): File a complaint about the robocall at acma.gov.au - they investigate telecommunications breaches
- Your bank: If 0272413861 impersonated your financial institution, contact them directly using the number on your statement to report the fraudulent contact
- Reverseau: Contribute your experience with 02 7241 3861 to help other Australians identify this number and stay safe
Help others by sharing your experience with (02) 7241 3861!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Recorded voice claiming to be Commonwealth Bank asking for payment, don't even have account with them, blocked and reported
Automated system asking press 1 for English and 2 for Chinese, believed to be spam
Voicemail saying press 1 for English 2 for Chinese, then lots of Chinese spoken
Message phone would switch off soon, repeated in Chinese
Help others by sharing your experience with (02) 7241 3861!
WRITE A REVIEWFrequently Asked Questions
Is 02 7241 3861 a real Commonwealth Bank number?
No. While one robocall from 0272413861 impersonated Commonwealth Bank, the number 02 7241 3861 is not affiliated with the bank. Commonwealth Bank will never contact you via robocall requesting payment. If you're concerned about your account, hang up and call Commonwealth Bank directly using the number on your official statement or their website.
Why do the calls from 02 7241 3861 offer English and Chinese language options?
The language selection prompt from 0272413861 indicates the operation targets multiple community groups across Australia. This approach increases the likelihood of reaching vulnerable people who may be more comfortable responding in their first language. It's a tactic to broaden the scammer's reach.
What does the message about my phone switching off mean when calling from 02 7241 3861?
This is a false urgency tactic. One contributor received a message from 02 7241 3861 claiming their phone would switch off soon, delivered in Chinese. This threat is designed to panic you into taking immediate action without thinking clearly. Your phone will not switch off based on a call from 0272413861 - it's a scare tactic.
Should I press 1 or 2 when 02 7241 3861 prompts me for language?
No. Do not press any numbers when receiving an automated prompt from 02 7241 3861 (0272413861). Pressing a number confirms your line is active and you're willing to engage, which may result in more calls from this operation or related scammers. Simply hang up.
I received a voicemail from 02 7241 3861 - should I call back?
Absolutely not. Do not return calls to 02 7241 3861 or 0272413861. Any callback to this number connects you to the scam operation. If you're concerned about an urgent matter (such as a banking issue), independently verify by calling your bank or the organisation directly using an official number from your records.
How long has 02 7241 3861 been making these robocalls?
Community reports for 0272413861 span from March 2025 through January 2026, suggesting this number has been active in robocall scams for at least 10 months. The persistent activity indicates the operation continues despite reports. Blocking 02 7241 3861 on your device is an effective way to protect yourself.