- Scam
02 7241 3860 (0272413860): Community reports describe robocalls impersonating Commonwealth Bank, requesting card verification with language selection prompts.
Robocall Scam Reports for 02 7241 3860
Four contributors have reported calls from 02 7241 3860 (also written as 0272413860) involving automated robocalls impersonating Commonwealth Bank. The pattern is consistent across reports: callers use a robotic voice, claim fraudulent card activity, and pressure recipients to press numbered keys to proceed. Three of the four reports specifically mention the robocall requesting interaction via button press, a common tactic designed to confirm the number is active and route victims to a live scammer.
The scam targeting 0272413860 appears designed to harvest personal financial information by creating false urgency around unauthorised transactions. Contributors report the robocall offers a language selection (English or Chinese), forcing recipients to engage with the automated system before potentially connecting to a live operator requesting sensitive details.
What Callers from 02 7241 3860 Say
Contributors who answered 02 7241 3860 report a robotic voice claiming to represent Commonwealth Bank. One contributor reported the message stated their debit card had been used without permission and requested confirmation by pressing 1 or 2. Another described receiving a similar call with a forced language selection prompt - press 1 for English or 2 for Chinese - before the automated system could proceed.
A contributor noted the robocall was in Chinese, instructing the recipient to press numbered buttons. The scripting appears designed to bypass legitimate bank verification by using urgency (fraudulent transaction claims) combined with interactive prompts that confirm the number reaches an active person.
Report Patterns and Timing
All four reports of 02 7241 3860 came through answered calls rather than missed calls, indicating callers reached recipients. Reports span from March 2025 through January 2026, with the most recent flagging on 19 January 2026. The consistency of the robocall format and Commonwealth Bank impersonation across multiple independent reports suggests a coordinated campaign rather than isolated incidents.
One contributor who received a call from 02 7241 3860 reported immediately recognising the scam and hanging up without pressing any buttons. This swift identification prevented potential routing to a live operator, but highlights how the robocall specifically targets those likely to have Commonwealth Bank accounts.
What to Do If You Receive a Call from 02 7241 3860
If 02 7241 3860 calls you:
- Do not: Press any numbered keys, engage with the automated voice, or provide any information
- Do not: Confirm your card details, banking information, or personal identity details
- Do: Hang up immediately without pressing anything
- Do: Block the number in your phone settings to prevent future calls
- Do: Verify any fraud alerts directly by calling Commonwealth Bank on their official number listed on your card or statement
- Do: Never return a call to this number if it appears on your phone history
Commonwealth Bank will never ask you to confirm card details, passwords, or OTP codes via unsolicited calls. Legitimate banks initiate contact using verified channels and do not pressure you to press keys during initial contact.
How to Report 02 7241 3860
If you receive a call from 02 7241 3860, report it through these Australian resources:
- ACMA (Australian Communications and Media Authority): Report the call at acma.gov.au - document the date, time, and what the caller claimed
- Scamwatch: File a detailed report at scamwatch.gov.au describing the robocall and Commonwealth Bank impersonation
- Commonwealth Bank directly: Contact Commonwealth Bank fraud reporting through their official number to flag the impersonation attempt
- ReportCyber: If the call involved social engineering or data harvesting attempts, report at cyber.gov.au
- Reverseau: Contribute your experience with 0272413860 to help other Australians identify this number
Each report strengthens the community record for 02 7241 3860 and helps authorities track robocall patterns targeting Australian banking customers.
Help others by sharing your experience with (02) 7241 3860!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Answered and robotic voice claimed to be Commbank asking to confirm transactions
Claimed my debit card was used without permission, asked me to press 1 or 2
scammer in Chinese trying to get you to press 1 or 2
Forced to choose between pressing 1 for English or 2 for Chinese, obvious scam so hung up
Help others by sharing your experience with (02) 7241 3860!
WRITE A REVIEWFrequently Asked Questions
What does the caller claiming to be from Commonwealth Bank ask for when calling 02 7241 3860?
Contributors report the robocall from 02 7241 3860 (0272413860) claims fraudulent card activity and asks recipients to press 1 or 2 to confirm transactions. The call uses a robotic voice and creates urgency by mentioning unauthorised debit card use. Once you press a key, the scammer can confirm the number is active and potentially route you to a live operator requesting full card details, PIN, or banking information.
Is 02 7241 3860 actually calling from Commonwealth Bank?
No. Commonwealth Bank does not initiate contact via unsolicited calls requesting card confirmation or transaction verification. The call from 02 7241 3860 (0272413860) is a scam impersonating the bank. Legitimate banks verify your identity before discussing accounts and never ask you to press buttons to confirm sensitive details on first contact.
What happens if I press 1 or 2 on the 02 7241 3860 robocall?
Pressing any key on the 02 7241 3860 (0272413860) robocall confirms the number reaches an active person, routing you to a live scammer. At that point, they will attempt to extract banking details, card numbers, or OTP codes by claiming fraud on your account. Do not press anything - hang up immediately instead.
Why does the 02 7241 3860 robocall offer a language selection between English and Chinese?
The language selection on 02 7241 3860 (0272413860) serves two purposes: it forces you to interact with the robocall system (confirming the number is active) and targets speakers of multiple languages to broaden the scammer's potential victim pool. Contributors noted the scam message appears in both English and Chinese versions, suggesting the operation targets diverse communities.
How should I verify if my Commonwealth Bank card has actually been compromised after receiving a call from 02 7241 3860?
Never verify via the 02 7241 3860 (0272413860) number. Instead, hang up and independently call Commonwealth Bank using the number on your physical card or statement. Check your accounts directly through the Commonwealth Bank app or website login. If there is actual fraud, the bank will tell you during verified contact - not through a robocall from 0272413860.
Should I block 02 7241 3860 after receiving one call?
Yes. Block 02 7241 3860 (0272413860) immediately after receiving the call. Contributors who hung up without pressing buttons did not receive repeat calls, but blocking prevents any future contact. Report the number to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au so authorities can track the robocall campaign.