- Scam
- Spam
02 7241 3697 (0272413697): Community reports describe automated scam calls claiming service disconnection with language selection prompts. Robocall with urgency tactics.
Robocall Scam Reports for 02 7241 3697
Two contributors have flagged 02 7241 3697 (also written as 0272413697) for suspicious robocall activity. The most recent report describes an automated message claiming immediate service disconnection, with a menu prompt to select language preference (English or Chinese). This is a common robocall scam tactic designed to create false urgency and pressure recipients into engaging with the call.
The scam caller behind 0272413697 uses a recorded message rather than live contact, which is characteristic of mass-dialling campaigns. One contributor reported receiving the call on a local NSW number allocated to Symbio Networks and took immediate action by blocking the number. A second contributor's phone flagged the incoming call as spam before they could even answer, indicating the number's already-documented problematic history.
What Callers from 02 7241 3697 Claim
The recorded message from 02 7241 3697 claims your phone service will be taken out of service today, though no specific reason is provided in the initial message. This vague threat combined with a language selection menu is designed to make the call feel legitimate and official. The urgency tactic (claiming immediate action) is paired with the robocall delivery to maximize the chance of recipients feeling pressured to respond.
Contributors receiving calls from 0272413697 reported the caller did not identify a specific provider or reason for the alleged disconnection. The language selection prompt suggests the scammer is targeting a broad audience across different demographics, relying on the automated nature of the robocall to contact as many numbers as possible.
Report Patterns and Timing
The two reports for 02 7241 3697 span a single day (11-12 November 2025), with one call reaching a contributor who answered and one flagged as spam before pickup. Both were received via incoming calls to local phone numbers. The robocall nature of this number suggests it's part of a wider campaign contacting multiple recipients in quick succession.
One contributor noted that their phone's built-in spam detection flagged 0272413697 as an incoming threat, indicating the number may have been previously reported to telecommunications databases. The other contributor was alert enough to block the number immediately after hearing the suspicious service disconnection message.
What to Do If You Receive a Call from 02 7241 3697
If 02 7241 3697 calls you:
- Do not: Press any number in response to the menu prompt, as this confirms your number is active and may lead to further calls
- Do not: Provide any personal information or account details
- Do: Hang up immediately without engaging with the recorded message
- Do: Block the number to prevent repeat calls
- Do: Verify any service issues directly by calling your actual phone provider using a number from your bill or their official website, not by responding to unsolicited calls
Robocalls claiming service disconnection are common scam tactics. Legitimate service providers contact customers through registered channels and do not use menu-driven robocalls to discuss account issues.
What to Do If You Receive an SMS from 02 7241 3697
If you receive a text message from 0272413697:
- Do not: Click any links in the message
- Do not: Reply to the SMS
- Do: Delete the message immediately
- Do: Block the number in your phone's settings
- Do: Report the SMS as spam by forwarding to 0429 999 888 (ACMA's report facility)
How to Report 02 7241 3697
If you receive calls from 02 7241 3697, report the number to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report robocalls and scam calls at acma.gov.au
- Scamwatch: Report the scam details at scamwatch.gov.au, including what the caller claimed and when you received the call
- Reverseau: Contribute your experience with 0272413697 to help other Australians identify this number
Your report helps build a community record of problematic numbers like 02 7241 3697 and supports efforts to tackle robocall scams across Australia.
Help others by sharing your experience with (02) 7241 3697!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Scam caller with the message: 'Your phone will be out of service today. Details reason. For English please press one. For Chinese please press two'. Blocked.
Phone flagged as spam alert when it rang, didn't answer
Help others by sharing your experience with (02) 7241 3697!
WRITE A REVIEWFrequently Asked Questions
What does the message from 02 7241 3697 actually say?
The robocall from 02 7241 3697 (0272413697) plays a recorded message claiming 'Your phone will be out of service today' and then offers a language selection menu (English or Chinese). No specific reason for the alleged disconnection is provided, which is a red flag indicating it's a scam rather than a legitimate service provider notification.
Why would I get a robocall from 0272413697 claiming my phone is being disconnected?
Scammers use the urgency of a service disconnection threat to panic recipients into responding or providing information. The robocall from 02 7241 3697 uses this tactic combined with automated delivery to contact large numbers of people quickly. Legitimate providers contact you through registered methods on your bill and don't use menu-driven robocalls for account issues.
Should I press a number to respond to the menu on 02 7241 3697?
No. Pressing any number in response to the menu from 0272413697 confirms to the scammer that your number is active and monitored by a real person. This typically leads to more calls from the same number or related scam operations. Hang up and block 02 7241 3697 instead.
Is 02 7241 3697 a legitimate phone provider?
No. The number 0272413697 is allocated as a local service through Symbio Networks in NSW, but community reports show it's being used to send robocall scams. Legitimate service providers never contact customers via automated robocalls claiming imminent service disconnection. Always verify account issues by calling your provider directly using a number from your bill.
What should I do if I already responded to the robocall from 0272413697?
If you interacted with the menu from 02 7241 3697 or provided any information, monitor your accounts for suspicious activity. Change passwords for sensitive accounts, check your bank statements, and consider contacting your actual phone provider to confirm your account is secure. Report the number to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so others are warned about 0272413697.
How can I stop robocalls like the one from 02 7241 3697?
Block 02 7241 3697 in your phone settings and report it to ACMA at acma.gov.au. Register your number with the Do Not Call Register at donotcall.gov.au if you haven't already. Most modern phones have built-in spam detection that can automatically flag incoming calls from problematic numbers like 0272413697. Contribute your experience to Reverseau so the community knows about this number.