02 7241 3602 - 0272413602: Robocall and Impersonation Reports

4-min Read6 Reports

  • Suspicious
  • Uncertain
  • Spam
  • Scam

02 7241 3602 (0272413602): Six reports of robocalls in Chinese, silent calls, and suspicious activity linked to data breach after online retail purchase.

Robocall and Impersonation Reports for 02 7241 3602

Six contributors have reported suspicious activity from 02 7241 3602 (also written as 0272413602), with the most concerning pattern involving automated robocalls that switch to Chinese language prompts. Two separate reports describe identical behaviour from this number: an automated voice claiming repeated contact attempts about important documents, then switching to Chinese with a prompt to press 2.

The calls appear to originate from a local NSW service registered to Symbio Networks. What makes 02 7241 3602 particularly notable is the timing correlation with online shopping activity reported by one contributor who received the call within days of ordering from Victoria's Basement and providing their phone number at checkout, suggesting possible data harvesting linked to retail transactions.

What Callers from 02 7241 3602 Say

Contributors who answered calls from 02 7241 3602 describe an automated voice claiming to have attempted contact about important documents. One contributor noted the call rambled in another language with a menu prompt for Chinese language selection, while another heard the automated message switch directly to Chinese after the initial English voicemail claim.

A separate report about 0272413602 describes receiving a silent call with no one responding when the contributor answered and called out multiple times. This silent call pattern, combined with the robocall messages in foreign languages, is consistent with scam call campaigns that test whether a number is active before targeting it with follow-up attempts.

One contributor also reported receiving Chinese-translated voicemail transcripts from 02 7241 3602, adding to the suspicion that this number is part of a coordinated scam operation using automated systems.

Report Patterns and Timing

The robocall activity from 02 7241 3602 has been reported over an extended period, with the most recent calls occurring in November 2025. Reports span from March through November, suggesting this number has been active in scam campaigns for at least nine months.

Call patterns show a mix of answered calls and missed calls, with no voicemail left in at least one instance. One contributor experienced the call within days of an online retail transaction, supporting the theory that this number may be part of a data breach or unauthorised contact list purchased from compromised retail databases. The fact that contributors' phones never go online except for calls and SMS makes the timing of these calls immediately after providing contact details particularly suspicious.

What to Do If You Receive a Call from 02 7241 3602

If 02 7241 3602 calls you:

  • Do not: Press any number in response to automated prompts, stay on the line, or return the call
  • Do: Hang up immediately, block the number, and do not engage with any menu options
  • Do: Check your recent online purchases and consider whether you provided your phone number to retailers in the past week
  • Do: Be alert to follow-up calls from different numbers if you've been targeted once

Robocalls using this pattern often test your number's validity before launching more targeted scams. Blocking 02 7241 3602 immediately after the first suspicious call prevents escalation to follow-up contact attempts.

How to Report 02 7241 3602

If you receive unwanted calls or SMS from 02 7241 3602, report this activity to Australian authorities:

  • ACMA (Australian Communications and Media Authority): Report robocalls and scam contact at acma.gov.au - this is the primary regulator for telecommunications complaints in Australia
  • Scamwatch: Document your experience at scamwatch.gov.au, especially if the caller made claims about important documents or requested any action
  • Reverseau: Contribute your report here to help other Australians identify this number - community reports are essential for building safety intelligence
  • Your mobile provider: Report the number to Symbio Networks' customer service for blocking assistance if you are a customer

If you suspect a data breach connection (e.g., you provided your number to a retailer recently), also consider notifying that retailer's customer service team.


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Ratings Distribution

2.5 out of 5
5 Stars 0%
4 Stars 17%
3 Stars 33%
2 Stars 33%
1 Star 17%

What Our Users Reviewed

W
Westbury

Is it coincidence that I ordered something from Victoria's Basement (kitchen/homewares retailer) including my phone number and I've received a call from this number and two SPAM SMS in a week?

Note, my phone is never online -- only calls and SMS.

Timing of this call alone was suss. Blocked after reading feedback here.

A
Anonymous

Automated voice said they tried contacting me about important documents 5 times, then switched to Chinese

A
Anonymous

Call rambling in another language saying press 2 for Chinese, sounded like scam

A
Anonymous

Got a call, no message left

A
Anonymous

02 7241 3602 Missed called that left a Chinese translated voice to text message. Highly suspicious, suspect scam call.

A
Anonymous

When I answered no one on the other end, said hello several times but no response, might be part of scam calls from Melbourne


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Frequently Asked Questions

Why did I get a robocall from 02 7241 3602 after shopping online?

One contributor reported receiving a call from 02 7241 3602 within days of ordering from Victoria's Basement, suggesting the number may be part of a scam operation using data from retail contact lists or compromised checkout systems. If you've recently shopped online and provided your phone number, the timing of calls from 0272413602 may indicate your details were harvested from that transaction.

What does the automated voice from 02 7241 3602 say?

Reports describe an automated message claiming to have attempted contact about important documents (usually saying 5 previous attempts were made), followed by a switch to Chinese language options. This is characteristic of scam robocalls designed to create urgency about non-existent documents.

Should I press 2 when 02 7241 3602 offers a language option?

No. Do not press any number in response to prompts from 02 7241 3602 or 0272413602. Pressing options confirms your number is active and monitored, which encourages further contact from scam operations. Hang up immediately instead.

Why did 02 7241 3602 call but say nothing when I answered?

One contributor reported a silent call from this number where no one responded despite calling out multiple times. Silent calls from 0272413602 are likely 'validity checks' used by scam operations to confirm your number is active before launching targeted scam attempts. This often precedes follow-up calls with automated or live scam pitches.

Is 02 7241 3602 a legitimate business number?

The number 0272413602 is registered as a local NSW service through Symbio Networks, but this registration does not verify legitimacy. Scammers frequently spoof or misuse legitimate service provider allocations. The robocall pattern, automated messages in foreign languages, and data breach correlation reported by contributors all indicate this is being used for scam purposes, not legitimate business contact.

What should I do if 02 7241 3602 calls multiple times?

Block the number immediately in your phone's settings. If you receive calls from this number repeatedly despite blocking, or if different numbers start calling after 0272413602 first contacted you, report all incidents to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au. Also report your experience on Reverseau to help identify broader scam campaigns.