- Scam
- Suspicious
02 7240 9799 (0272409799): Automated robocalls impersonating Australian immigration with language selection prompts in English and Mandarin.
Immigration Impersonation Robocall Reports for 02 7240 9799
Contributors have reported automated robocalls from 02 7240 9799 (also written as 0272409799) claiming to be from Australian immigration. The calls feature an interactive voice system presenting a language selection menu - pressing 1 for English or 2 for Chinese - followed by recorded messaging in Mandarin. This robocall pattern is characteristic of a common immigration scam targeting both English and Mandarin-speaking Australians.
The number is allocated as a local service through Symbio Networks in NSW, though this does not indicate legitimacy. Legitimate immigration communication from the Department of Home Affairs uses official channels and does not employ unsolicited robocalls with language selection prompts.
What Callers from 02 7240 9799 Say
The automated system on 0272409799 initiates with a voice prompt offering language selection. Contributors report the message was presented as coming from Australian immigration authorities, but the use of an automated robocall system is a significant red flag. After selecting a language option, the call continues with pre-recorded messaging in Mandarin, suggesting the scam targets multilingual Australian communities.
One contributor characterised the approach bluntly, noting the impersonation attempt was transparent. The structure - automated voice, language selection menu, then foreign-language content - indicates a coordinated scam campaign rather than a malfunctioning system.
Report Patterns and Timing
Both reports of 02 7240 9799 arrived through different contact methods: one as an answered call and one as a voicemail message. The voicemail report came in early morning (02:23 UTC), while the answered call was logged in the evening (19:43 UTC). This suggests the robocall campaign from 0272409799 operates across different times of day, increasing the likelihood of reaching targets across various time zones and schedules.
The consistency between reports - same language selection structure, same immigration impersonation claim, same use of automated messaging - indicates this is an active campaign rather than isolated incidents.
What to Do If You Receive a Call from 02 7240 9799
If 02 7240 9799 calls you:
- Do not: Press any number in response to the menu, engage with the recorded message, or stay on the line
- Do not: Call the number back or share any personal information
- Do: Hang up immediately when you recognise the automated system
- Do: Block 0272409799 in your phone settings to prevent future calls
- Do: Report the call to Australian authorities rather than engaging with the caller
Legitimate immigration inquiries from the Department of Home Affairs will not contact you via unsolicited robocalls. If you have genuine immigration matters, contact them directly through the official servicesaustralia.gov.au website.
What to Do If You Receive a Voicemail from 02 7240 9799
If 0272409799 leaves a voicemail:
- Do not: Call the number back or follow any instructions in the message
- Do not: Share the voicemail content or any details mentioned with others
- Do: Delete the voicemail after reporting it
- Do: Report it to ACMA and Scamwatch as an automated scam attempt
- Do: Consider forwarding the report code to your phone provider
How to Report 02 7240 9799
If you receive calls or voicemails from 02 7240 9799, report them to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report robocalls and scam numbers at acma.gov.au. ACMA investigates unlawful automated calling campaigns.
- Scamwatch: Lodge a report at scamwatch.gov.au describing the immigration impersonation attempt. Scamwatch tracks scam patterns and issues public alerts.
- Reverseau: Contribute your experience with 0272409799 to help other Australians identify this robocall campaign.
If you have concerns about immigration matters, contact the Department of Home Affairs directly through servicesaustralia.gov.au rather than responding to unsolicited calls claiming to represent them.
Help others by sharing your experience with (02) 7240 9799!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Automated message, press 1 for English press 2 for Chinese, pretending to be from Australian immigration
Voicemail with English press 1 Chinese press 2 then the rest was in Mandarin, these clowns deserve nothing good
Help others by sharing your experience with (02) 7240 9799!
WRITE A REVIEWFrequently Asked Questions
Why is 02 7240 9799 claiming to be from Australian immigration?
Immigration impersonation is a common scam tactic because it creates urgency and fear - people worry about visa status or legal consequences. The robocall from 0272409799 using language selection (English/Mandarin) specifically targets multilingual communities who may be more concerned about immigration matters. Legitimate Department of Home Affairs contact will not come through unsolicited automated calls.
Should I press 1 or 2 when 02 7240 9799 offers the language menu?
No. Do not press any number in response to 0272409799's language selection prompt. Pressing a key confirms your number is active and may result in more robocalls. Hang up immediately instead and block the number.
Is 02 7240 9799 actually connected to Australian immigration?
No. The Department of Home Affairs does not initiate contact through robocalls with language selection menus. The automated nature of calls from 0272409799 and the use of pre-recorded Mandarin messaging are hallmarks of a scam operation, not legitimate government communication.
What happens if I call 02 7240 9799 back?
Do not call 0272409799 back. Returning the call may connect you with scammers who will attempt to extract personal information, financial details, or payment. Legitimate immigration inquiries are handled through official channels at servicesaustralia.gov.au.
Why did 02 7240 9799 leave a Mandarin voicemail?
The robocall campaign from 0272409799 targets both English and Mandarin speakers, suggesting it's a coordinated scam operation. The language selection and subsequent Mandarin messaging indicate the scammers are specifically trying to reach Chinese-Australian communities, possibly because they believe they may be more responsive to immigration-related concerns.
How do I block 02 7240 9799 permanently?
Add 0272409799 to your phone's blocked contacts list. Most Australian phones allow you to report spam numbers directly through the call log - select 02 7240 9799, tap 'More', and choose 'Report as Spam' or 'Block Number'. You can also register your number with the Do Not Call Register at donotcall.gov.au, though this does not stop scam robocalls.