- Scam
- Spam
02 7240 8820 (0272408820): SMS scam impersonating Woolworths with fake $400 charge alert. Urgent requests for personal info and payment cancellation.
Woolworths Impersonation Scam via 02 7240 8820
One contributor has reported receiving an SMS scam from 02 7240 8820 (also written as 0272408820) impersonating Woolworths. The message falsely claimed a $400 charge had been applied to the contributor's account and urged immediate action to cancel the transaction. This is a classic impersonation scam designed to pressure recipients into providing personal or payment information.
The SMS from 02 7240 8820 requested the recipient press 1 to cancel the alleged charge, a tactic that would typically route to a scammer's phone line or prompt installation of malicious software. The contributor correctly identified this as a scam and did not engage with the message.
What Callers and Senders from 02 7240 8820 Attempt
Based on community reports, the SMS originating from 0272408820 impersonates Woolworths customer service and fabricates urgent billing issues. The message structure follows common retail impersonation patterns: creating alarm about an unexpected charge, establishing false urgency, and requesting immediate action through a numbered prompt.
The scammer's goal is to trick recipients into either pressing the prompt (which may lead to credential harvesting or malware installation) or responding with personal details like account numbers, card information, or other identifying data. Contributors should be aware that Woolworths will never ask customers to confirm payment details via SMS or to press numbered options to cancel transactions.
Report Patterns and Timing
The report from 02 7240 8820 was received via SMS on 11 February 2026. Additional reports flagging this number include a missed call categorised as general spam, suggesting 0272408820 may be used for multiple scam and spam campaigns. The SMS channel is particularly common for impersonation scams because messages create a sense of permanence and urgency that callers alone cannot achieve.
What to Do If You Receive an SMS from 02 7240 8820
If you receive a message from 02 7240 8820 claiming to be from Woolworths or any other retailer:
- Do not: Press numbered options, click any links, or reply to the message
- Do not: Provide account numbers, card details, or any personal information
- Do: Delete the SMS immediately
- Do: Report the number to your mobile carrier
- Do: Verify any billing concerns by logging into your Woolworths account directly via the official app or website, never by responding to unsolicited messages
- Do: Block 0272408820 to prevent further contact
If you have already engaged with the scam, contact your bank or card issuer immediately to monitor for unauthorised transactions.
How to Report 02 7240 8820
Report this scam through the following Australian resources:
- ACMA (Australian Communications and Media Authority): Report SMS scams and spam at acma.gov.au. Include the full SMS content and timestamp.
- Scamwatch: Submit a detailed report at scamwatch.gov.au. This helps warn other Australians about active scams.
- Woolworths directly: Forward the scam message to Woolworths customer service to alert them of impersonation activity using their brand.
- Reverseau: Report your experience with 02 7240 8820 (0272408820) on this platform to help other Australians identify and avoid this scam.
Help others by sharing your experience with (02) 7240 8820!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
SMS saying Woolworths charged $400, asking to press 1 to cancel. total scam
Spam.
Help others by sharing your experience with (02) 7240 8820!
WRITE A REVIEWFrequently Asked Questions
Is 02 7240 8820 a legitimate Woolworths number?
No. Woolworths will never contact customers via SMS asking them to press numbered options or provide payment information to cancel charges. The SMS from 02 7240 8820 (0272408820) is a confirmed scam impersonating the retailer. Real Woolworths communications direct customers to log into their official account or contact the store directly.
What should I do if I already pressed 1 in response to the SMS from 0272408820?
If you pressed 1 or provided any information to a caller after responding to the 02 7240 8820 message, contact your bank or card issuer immediately. Monitor your account for unauthorised transactions and consider placing a fraud alert. Do not provide any additional information if the scammer calls back.
Why do scammers impersonate Woolworths?
Woolworths is Australia's largest supermarket chain, so impersonating the brand exploits consumer familiarity and trust. Scammers know that recipients are more likely to act quickly on messages appearing to come from 02 7240 8820 if they believe Woolworths is contacting them about a billing problem.
Can I get my money back if I paid money to 0272408820?
Contact your bank or payment provider immediately to report the fraud. Banks can sometimes recover funds if they act quickly. Your bank will also file a report with law enforcement. Additionally, report the scam to Scamwatch (scamwatch.gov.au) and ACMA to help prevent others from falling victim to calls or messages from 02 7240 8820.
Should I call back 02 7240 8820 to verify if it's real?
No. Do not call back 0272408820 under any circumstances. Calling the number confirms your number is active and may result in more scam attempts. If you have billing concerns with Woolworths, contact them directly using the phone number listed on your receipt or their official website, never through a number in an unsolicited SMS.
How can I block 02 7240 8820 on my phone?
Most Australian phones allow you to block numbers through settings. Save 0272408820 as a contact, then select the block or spam option. You can also contact your mobile carrier to block the number at the network level, which prevents any calls or SMS from 02 7240 8820 reaching your device.