- Scam
- Suspicious
- Uncertain
Community reports for 02 7240 7948 (0272407948): Callers impersonate NBN, claim account hacking, request remote computer access. Female Indian accent, call centre background.
NBN Tech Support Scam Reports for 02 7240 7948
Six contributors have reported calls from 02 7240 7948 (also written as 0272407948) involving fake NBN security claims and requests for remote computer access. The consistent pattern involves callers with Indian accents posing as NBN representatives, claiming the recipient's account or connection has been compromised by hackers, and attempting to persuade them to grant remote access to their computer for supposed verification.
Multiple reports about 0272407948 describe callers identifying themselves with generic Australian names like "Stacey from NBN" while requesting sensitive access to devices. Contributors noted the calls originated from numbers allocated to local service providers in New South Wales, adding a layer of apparent legitimacy to the impersonation attempt.
What Callers from 02 7240 7948 Claim
Callers from 02 7240 7948 follow a consistent script. They claim to be NBN security representatives investigating unauthorized access to the recipient's account or broadband connection. One contributor reported the caller stated "there were suspicious connections linked to my account which needed to be investigated." Another report documents a caller saying "there were issues with my internet by way of other people hacking into it."
The core demand in all reports about 02 7240 7948 involves requesting the recipient open their computer and provide remote access. One contributor was asked to "login to your computer so they could get remote access." When contributors questioned or resisted, callers from 0272407948 escalated aggressively, insisting the issue "needed to be addressed immediately" and claiming the matter was urgent.
Contributors consistently noted a busy call centre background during calls from 02 7240 7948, with multiple voices and activity audible, suggesting an organized operation. When one contributor suggested calling the number back, the caller became hostile and claimed "they did not accept incoming calls," a detail that immediately signalled fraudulent intent to the recipient.
Call Patterns and Timing
All six reports about 0272407948 occurred in a short timeframe in early April 2026, with four coming on the same day. The majority were answered calls (four reports) with one missed call and one categorized as uncertain. The missed call report is notable: the contributor received a recorded message in English with a female Australian accent but with grammatically incorrect phrasing, specifically noting awkward wording like "please call us back at some TIMES," which the contributor flagged as a red flag despite the Australian accent.
Contributors answering calls from 02 7240 7948 consistently reported female callers with Indian accents, despite the messages and caller identification attempting to present as local Australian NBN staff. The call centre environment audible in the background reinforced the organized nature of the operation to multiple contributors.
What to Do If You Receive a Call from 02 7240 7948
If you receive a call from 02 7240 7948 claiming to be from NBN or any other service provider:
Do not engage with requests for remote access to your computer under any circumstances. Hang up immediately. Legitimate NBN representatives do not cold-call customers asking for remote access, nor do they pressure you to address issues immediately.
If you are concerned about your NBN connection, contact NBN Co directly using the phone number on your bill or from their official website. Do not use any number provided by an unsolicited caller. You can verify your account status by logging into your NBN account online or contacting your internet service provider directly using contact details you source independently.
Block 02 7240 7948 (0272407948) on your phone immediately after hanging up. Most phone systems allow you to block numbers directly in recent call logs or contact settings.
What to Do If You Receive an SMS from 02 7240 7948
If you receive an SMS from 02 7240 7948 or 0272407948 claiming to be from NBN, do not click any links or reply to the message. These messages often contain malicious links designed to steal login credentials or install malware.
Delete the SMS and block the number. You can report the SMS as spam by forwarding it to 0429 999 888 (ACMA's spam reporting service) or by using your phone's built-in spam reporting feature.
How to Report 02 7240 7948
Report this number and your experience to the following Australian government agencies:
Scamwatch (scamwatch.gov.au) - Report the scam attempt with as much detail as possible about what the caller claimed and what they asked you to do.
Australian Communications and Media Authority (ACMA) (acma.gov.au) - ACMA investigates illegal telemarketing and scam calls. You can lodge a complaint about unwanted calls from 02 7240 7948 or 0272407948.
Services Australia (servicesaustralia.gov.au) - If the call involved claims related to government services or MyGov access.
You can also contribute your report on Reverseau, adding to the community intelligence about 02 7240 7948. Community reports help identify patterns and warn others about active scam operations targeting Australians.
Help others by sharing your experience with (02) 7240 7948!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Female with indian accent claimed to be from Telstra NBN security. I could barely understand her so could not work out her name. She asked if I had shared my broadband details with others as there were suspicious connections linked to my account which needed to be investigated.
/ verified.
I told her I had no links to Telstra. Female got aggressive and said I was with Telstra and needed to give her my ip address for verification.
I told her I believed her to be a scammer. This made her become more aggressive.
I then just hung up and blocked.
I was expecting a local and had missed a call from this number. Found it a bit odd as the recorded message was in English with female Aussie accent, but the grammar was questionable.
In one part saying "please call us back at some TIMES"
This has scam written all over it.
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Indian female called me saying that she was calling about my NBN. Said it had been hacked. I could hear busy call centre background noise.
Female said she needed to get me to login to my computer so she could get remote access. I told her that I believed that my internet was fine. Told her I was busy and would call her back.
She became very aggressive and said that this was to be addressed immediately.
I said well I will call you back in a minute on this number. This ticked her off even more and said they did not accept incoming calls. It was here that solidified the fact it was a scam.
Could hear a busy call centre background as I answered this call.
Female with indian accent claimed to be "Stacey from NBN" and claimed that there were issues with my internet by way of other people hacking into it.
I told her this was impossible as I don't have MBN (I said M BN as I was pretending to be an old lady and didn't know what she meant)
She asked me to open up my computer and she would assist me. I told her I didn't have a computer. Then pretended I couldn't hear her, and told her I would hang up and call her back on this number.
Just hung up and blocked the number.
Blocked this number, would recommend others do the same
Help others by sharing your experience with (02) 7240 7948!
WRITE A REVIEWFrequently Asked Questions
Why do callers from 02 7240 7948 claim to be from NBN if they're scammers?
Impersonating a trusted service provider like NBN creates urgency and legitimacy. Contributors reported that callers from 02 7240 7948 used NBN as a pretext because most Australians have broadband accounts and can be convinced their connection is at risk. The claim about account hacking or unauthorized access is designed to bypass your normal caution and make you act quickly without verifying the caller's identity.
What would happen if I gave remote access to someone calling from 02 7240 7948?
Granting remote access to a scammer would give them full control of your computer. They could steal passwords, banking details, personal files, and install malware. Contributors who received calls from 0272407948 were specifically asked to log in to their computer and provide remote access for this exact purpose. Once they have access, they could compromise your financial accounts, steal your identity, or hold your data for ransom.
How can I tell if a call about NBN issues is legitimate?
Legitimate NBN representatives do not cold-call customers asking for remote access to computers. If you're concerned about your NBN service, hang up and contact NBN Co directly using the number on your bill or their official website. One contributor from 02 7240 7948 tried to call the number back and was told the number "did not accept incoming calls," which is a clear sign of a scam. Real NBN support can always be reached directly.
Why do the callers from 02 7240 7948 become aggressive when questioned?
Aggression is a manipulation tactic. When contributors questioned calls from 02 7240 7948 or resisted requests for remote access, callers escalated and became hostile, saying the issue had to be "addressed immediately." This pressure is designed to overcome your hesitation. Scammers use urgency and aggression to prevent you from thinking clearly or verifying their claims.
Should I be concerned if 02 7240 7948 calls me multiple times?
Yes. Multiple calls from 0272407948 suggest an organized campaign. Contributors reported calls from this number in a short timeframe, indicating an active scam operation targeting multiple people. Each call is an attempt to reach someone who will comply with the remote access request. Block the number and report it to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) to help stop the operation.
What should I do if I already gave remote access to a caller from 02 7240 7948?
Act immediately. Disconnect your computer from the internet, change your passwords for all important accounts (banking, email, social media) from a different device, and monitor your accounts for unauthorised activity. Contact your bank and other financial institutions to alert them. Consider running antivirus and antimalware scans on your computer. Report the incident to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and ReportCyber (cyber.gov.au) so authorities can track this scam operation targeting 02 7240 7948.