02 7240 1685 - 0272401685: Immigration Impersonation Robocall

3-min Read1 Report

  • Scam

One contributor reported a robocall from 02 7240 1685 (0272401685) with a computer voice impersonating the Department of Immigration. Suspected scam.

Immigration Impersonation Robocall from 02 7240 1685

A contributor has reported receiving a robocall from 02 7240 1685 (also written as 0272401685) featuring a computer-generated voice claiming to represent the Department of Immigration. The call was left as a voicemail, suggesting an automated dialling system targeting multiple recipients.

This type of impersonation is particularly concerning because it exploits the authority of government agencies to create urgency and pressure potential victims into action. The use of a robocall format indicates this is a mass campaign rather than a targeted approach, with 0272401685 being one number in a broader operation.

What the Robocall from 02 7240 1685 Indicated

The computer voice identified itself as representing the Department of Immigration, a tactic designed to create perceived legitimacy. Robocalls impersonating Australian government agencies typically aim to either extract personal information (visa details, passport numbers, date of birth) or trick recipients into providing payment for fraudulent immigration services or fictitious visa issues.

The fact that the call reached voicemail rather than a live agent is typical of broad-sweep robocall campaigns. The caller from 02 7240 1685 made no attempt at personalised conversation, suggesting an automated message distributed indiscriminately to many phone numbers.

What to Do If You Receive a Call from 02 7240 1685

If 02 7240 1685 or 0272401685 calls you:

  • Do not: Answer or return the call, provide any personal information, act on any claims about visa issues or immigration matters
  • Do: Let it go to voicemail, hang up immediately if you do answer, block the number to prevent future calls, verify any immigration matters directly through the official Department of Home Affairs website (immi.homeaffairs.gov.au) by initiating contact yourself
  • Remember: Legitimate government agencies do not demand immediate action via unsolicited calls or threaten visa cancellation without prior written notice

How to Report 02 7240 1685

If you receive a call from 02 7240 1685 or 0272401685, report it to the following Australian resources:

  • Scamwatch - Report the call at scamwatch.gov.au, which tracks scam patterns and issues public alerts
  • ACMA - Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au regarding the robocall and impersonation
  • Department of Home Affairs - Report the impersonation directly at immi.homeaffairs.gov.au to alert them of fraudulent use of their name
  • ReportCyber - If the call included phishing links or requests for online credentials, report at cyber.gov.au
  • Reverseau - Add your own report about 02 7240 1685 to help other Australians identify this number

Understanding Robocalls and Government Impersonation

Robocalls impersonating government agencies represent a high-risk scam category because they combine automation (allowing mass deployment) with authority impersonation (creating false legitimacy). The Department of Immigration is a frequent target for these scams because visa matters are time-sensitive and involve substantial financial stakes.

If you have genuine immigration matters, always initiate contact yourself by visiting the official Department of Home Affairs website or calling their published contact numbers. Never rely on unsolicited calls claiming to be from government agencies, even if the caller ID appears to show a legitimate organisation number.


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Anonymous

Computer voice claiming to be from Department of Immigration


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Frequently Asked Questions

Should I call back 02 7240 1685 if they left a voicemail about my visa?

No. Do not call back 02 7240 1685 or 0272401685 under any circumstances. If you have genuine concerns about your visa, contact the Department of Home Affairs directly using the phone number on their official website (immi.homeaffairs.gov.au) or visit in person. Legitimate visa issues are always communicated in writing first, not via unsolicited robocalls.

Is 02 7240 1685 a real Department of Immigration number?

No. The report indicates a computer voice claiming to be from the Department of Immigration, which is a common impersonation tactic. The actual Department of Home Affairs (which handles immigration) has official contact methods listed on immi.homeaffairs.gov.au. If you're unsure whether a call is legitimate, hang up and initiate contact yourself using the official government website.

What should I do if 0272401685 threatens to cancel my visa?

Do not engage with the threat. Hang up immediately and do not provide any information. The Department of Home Affairs will never threaten visa cancellation via unsolicited robocall. Log into your account on immi.homeaffairs.gov.au using your login details to check your actual visa status, or contact the department directly using verified contact details from their official website.

Can I block 02 7240 1685 on my phone?

Yes. Most Australian phones allow you to block numbers directly in your phone's settings or contacts app. After blocking 02 7240 1685, future calls and messages from 0272401685 will be silenced. You should also report the number to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so other Australians are warned.

Why am I receiving robocalls from 02 7240 1685?

Robocalls like the one from 02 7240 1685 are mass-dialled to thousands of numbers indiscriminately. Your number may have been obtained from a data breach, sold by a lead generation service, or simply randomly generated. The fact that it's a computer voice, not a live person, indicates an automated campaign with minimal cost per call, making it profitable for scammers even if only a small percentage respond.

What information might they ask for if I answer 02 7240 1685?

Immigration impersonation robocalls typically request passport number, date of birth, visa details, address, or financial information. Some may ask for payment for fictitious visa renewal fees or immigration services. Do not provide any of this information. Even if the caller from 0272401685 seems to already know your name or details, never confirm or expand on personal information in response to unsolicited calls.