02 7240 1659 - 0272401659: Department of Home Affairs Impersonation

• Scam

02 7240 1659 (0272401659): Community reports describe robocall impersonating Department of Home Affairs with recorded message and foreign language switchover.

Department of Home Affairs Impersonation Reports for 02 7240 1659

Two contributors have reported suspicious calls from 02 7240 1659 (also written as 0272401659) impersonating Australian government agencies. One report describes a recorded message claiming to be from the Department of Home Affairs, followed by a language selection prompt and handoff to a person speaking a non-English language. The contributor who received the call from 02 7240 1659 verified the claim by searching the official government website and found no legitimate contact matching this number.

The pattern indicates a coordinated impersonation attempt using robocall technology to reach multiple people. The use of an initial recorded message before transferring to a live caller is a common tactic designed to bypass initial scepticism and create a false sense of legitimacy for the subsequent interaction.

What Callers from 02 7240 1659 Say

Contributors report receiving an automated message stating the call is from the Department of Home Affairs. The robocall then instructs the recipient to press 1 for English, suggesting the scammers are attempting to segment targets by language preference or create urgency through a perceived official process.

After the language selection, one contributor encountered a live person speaking a foreign language, inconsistent with a legitimate Australian government department. The caller did not provide specific reasons for the call or make explicit demands in the available report, but the impersonation of a government agency typically precedes requests for personal information, payment, or verification of identity details.

Call Patterns and Timing

Both reports of 0272401659 came from call-answered interactions, meaning contributors picked up and engaged with the caller or recording. One report was logged in October 2025, and another in February 2025, suggesting this number has been active across multiple months. The use of a robocall system indicates potential for high-volume dialling across NSW, though only two community reports have been submitted so far.

What to Do If You Receive a Call from 02 7240 1659

If 02 7240 1659 calls you:

• Do not: Press any numbers in response to prompts, provide personal details, or confirm your identity
• Do not: Engage with the live caller or follow any instructions given
• Do: Hang up immediately upon hearing an unexpected recorded message claiming to be from government
• Do: Verify any government contact directly by calling the official department number from the government website, never using a number provided by the caller
• Do: Block 02 7240 1659 to prevent repeated calls

Legitimate Australian government departments do not conduct initial contact via robocall systems or switch callers to foreign language conversations. If you believe a call relates to a genuine government matter, always initiate contact yourself using official published phone numbers.

How to Report 02 7240 1659

Report this number and your experience to the following Australian resources:

• Scamwatch (scamwatch.gov.au) - Report the impersonation attempt and provide details of what was said during the call
• ACMA (acma.gov.au) - Report the robocall activity; ACMA tracks unsolicited call patterns
• ReportCyber (cyber.gov.au) - If you provided any information or clicked any links, report the incident
• Reverseau - Submit a community report to help other Australians identify calls from 0272401659

Frequently Asked Questions