- Scam
02 7240 1652 (0272401652): Community reports describe automated robocall leaving voicemail with Chinese-language message and request to press 1.
Robocall Scam Reports for 02 7240 1652
A contributor has reported receiving an automated robocall from 02 7240 1652 (also written as 0272401652) that left a voicemail after the call was not answered. The robocall uses a common scam tactic: playing a recorded message in Chinese that instructs recipients to press 1 to speak with a team member. This pattern is characteristic of impersonal, mass-dialled scam operations designed to identify active phone numbers and pressure callers into engaging with fraudsters.
The NSW-based number allocated to Symbio Networks Pty Ltd appears to be using local service infrastructure for this robocall activity. The robotic nature of the call and non-English language message are strong indicators of an organised scam campaign rather than legitimate business communication.
What the Robocall from 02 7240 1652 Says
According to the contributor's report, the voicemail message from 0272401652 instructs the recipient to "press 1 to speak to one of our team members" before proceeding with a message delivered in Chinese. The contributor did not engage with the prompt, preventing further details about what the scammers would claim once connected.
This type of robocall uses vague language ("our team members") without identifying any legitimate organisation or purpose. The use of a non-English language recording may be an attempt to confuse recipients or target specific communities. The instruction to press 1 is designed to route responsive calls to live scammers who would then attempt to extract money or personal information.
Report Patterns and Call Characteristics
The robocall from 02 7240 1652 was received as a missed call that generated an automated voicemail. This delivery method-using voicemail to force engagement-is common in scam campaigns because it creates a sense of urgency and curiosity. Contributors cannot easily determine the call's legitimacy before pressing 1, which is exactly the scammers' goal.
The single detailed report about 0272401652 describes a straightforward robocall with minimal legitimate business characteristics. No company name, callback number, or specific claim was mentioned in the voicemail, further confirming the scam nature of the call.
What to Do If You Receive a Call from 02 7240 1652
If 02 7240 1652 calls you or leaves a voicemail:
- Do not: Press any number in response to the voicemail, return the call, or call the number on your phone bill
- Do: Let it go to voicemail, delete the message immediately, and block the number in your phone settings
- Do: Report the robocall to ACMA using their online form at acma.gov.au or call 1300 851 653
- Do: Check your phone bill to confirm 0272401652 was not charged to your account (some scammers attempt billing fraud)
What to Do If You Engage Before Realising It's a Scam
If you accidentally pressed 1 or provided any information to someone claiming to represent 02 7240 1652:
- Hang up immediately and do not continue the conversation
- Do not send money or provide banking details, even if threatened
- Monitor your bank and credit card accounts for suspicious activity
- Consider placing a fraud alert with your bank
- Report the interaction to Scamwatch at scamwatch.gov.au
How to Report 02 7240 1652
Community contributions help Reverseau build a picture of which numbers are actively being used for scams. If you receive a call from 02 7240 1652 (0272401652), report it through the following channels:
- Reverseau: Submit your report directly on this page to help other Australians identify 0272401652
- ACMA (Australian Communications and Media Authority): Report robocalls and scam calls at acma.gov.au or call 1300 851 653
- Scamwatch: Lodge a detailed report at scamwatch.gov.au, particularly if money was sent or personal information was shared
- ReportCyber: If the scam involved cybercrime or credential harvesting, report at cyber.gov.au
Help others by sharing your experience with (02) 7240 1652!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
The usual scam call. Immediately after letting the call ring out received a voicemail that says "Please press 1 to speak to one of our team members" then proceeds to speak in Chinese.
Scam.
Help others by sharing your experience with (02) 7240 1652!
WRITE A REVIEWFrequently Asked Questions
What should I do if I receive a voicemail from 02 7240 1652 with an unknown language message?
Do not press 1 or any other number in response. Delete the voicemail immediately and block 02 7240 1652 in your phone settings. The use of a non-English robocall with a press-1 prompt is a classic scam tactic. Report the call to ACMA at acma.gov.au.
Why is 0272401652 using a Sydney number if it's a scam?
Scammers often use legitimate-looking local or Australian numbers to appear credible and increase the likelihood of calls being answered. The number 0272401652 is allocated to a real provider (Symbio Networks Pty Ltd in NSW), but the allocation itself has been compromised or spoofed for scam purposes. Always verify any caller's identity through official channels rather than trusting the number alone.
What happens if I press 1 when 02 7240 1652 calls?
Pressing 1 in response to 0272401652's robocall will likely route you to a live scammer who will attempt to obtain money or personal information through fraud, impersonation, or intimidation tactics. Do not engage. Hang up immediately if you accidentally press 1, and block the number.
Is 02 7240 1652 a legitimate business number?
While 0272401652 is allocated to Symbio Networks Pty Ltd (a real NSW provider), the robocall activity reported-leaving automated voicemails in Chinese asking recipients to press 1-is not legitimate business communication. Legitimate companies identify themselves clearly, do not use mass robocalls with non-English language prompts, and do not ask you to press 1 to connect to unknown 'team members'.
Should I call back 02 7240 1652 to find out who it is?
No. Do not call back 0272401652 under any circumstances. Calling back confirms to scammers that your number is active and monitored, which may result in more frequent calls. Instead, block the number and report it to ACMA.
What language was the voicemail from 02 7240 1652 in, and why does that matter?
According to the community report, the voicemail from 0272401652 was in Chinese. Scammers sometimes use non-English language robocalls to target specific communities or to confuse English-speaking recipients into engaging with the call. The language barrier makes it harder to verify legitimacy before pressing 1, which benefits the scammers.