- Suspicious
Community report for 02 7239 9053 (0272399053): Caller impersonated Telstra and quoted recipient's full name despite not being account holder.
Telstra Impersonation Report for 02 7239 9053
One contributor has reported a call from 02 7239 9053 (also written as 0272399053) in which the caller impersonated Telstra. What makes this report noteworthy is that the caller quoted the contributor's full name, despite this name not being listed as the account holder. This suggests the caller had obtained personal information from an external source and used it to establish false credibility during the call.
The contributor's experience with 0272399053 highlights a common impersonation tactic: using personal details to create the appearance of legitimacy. When a caller demonstrates knowledge of your name, it can be surprisingly effective at lowering your guard, even when the call is fraudulent.
What the Caller from 02 7239 9053 Claimed
According to the report, the caller from 02 7239 9053 claimed to represent Telstra and referenced the contributor's personal information. The caller did not complete their request before the contributor ended the call, but the initial approach relied on name-dropping and personal details to establish trust. This technique is commonly used by scammers to convince recipients that they are speaking with a legitimate service provider.
Data Source and Provider Information
The phone number 02 7239 9053 is allocated as a local-service number in New South Wales and is provisioned through Symbio Networks Pty Ltd. This does not necessarily indicate the caller is located in NSW or actually works for Symbio Networks - it only reflects the service allocation.
What to Do If You Receive a Call from 02 7239 9053
If 02 7239 9053 calls you:
- Do not: Answer questions about your account, provide personal information, or confirm details the caller states about you
- Do not: Assume the caller is legitimate just because they know your name or other personal details
- Do: Hang up immediately if the caller claims to represent Telstra or any other service provider unexpectedly
- Do: Call Telstra directly using the phone number on your bill or their official website to verify any claims about your account
- Do: Block the number 0272399053 if the call repeats
How to Report 02 7239 9053
If you receive a call from 02 7239 9053 claiming to be from Telstra or another company, you can report it to Australian authorities:
- Report to Scamwatch at scamwatch.gov.au with details of the call and any claims made
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for potential breach of telemarketing regulations
- If the caller impersonated a specific company like Telstra, report directly to that company's fraud team
- Contribute your experience to Reverseau so other Australians can identify this number
Why This Type of Scam Works
Callers who use impersonation combined with personal information exploit a psychological principle: when someone demonstrates knowledge about you, it feels harder to dismiss them as a scammer. The contributor's report of 02 7239 9053 is valuable precisely because it documents this tactic. By sharing your experience with community platforms like Reverseau, you help other Australians recognise similar approaches.
Help others by sharing your experience with (02) 7239 9053!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra. Quoted my full name, despite this not being the account holder name. They had evidently associated my name and number from another source.
Help others by sharing your experience with (02) 7239 9053!
WRITE A REVIEWFrequently Asked Questions
How did the caller know my full name when calling from 02 7239 9053?
According to the report, the caller from 02 7239 9053 had obtained the contributor's name from an external source, possibly a data breach, contact list, or public database. Scammers often purchase or acquire personal information and use it to sound legitimate during impersonation calls. The fact that they knew your name does not mean they actually work for Telstra or any other company.
Should I answer calls from 0272399053 if they claim to be from Telstra?
No. If 0272399053 or any unknown number calls claiming to be from Telstra, hang up and call Telstra back using the number on your bill or their official website. Telstra will not call you unexpectedly asking for account details or personal information. The contributor who received the call from 02 7239 9053 correctly ended the call when they became suspicious.
What personal information was requested during the call from 02 7239 9053?
The contributor's report indicates the caller quoted their full name but did not complete their request for additional information before the call ended. However, the pattern suggests the caller was attempting to gather sensitive account or personal details by using the known name as a trust-building technique.
Is 02 7239 9053 actually a Telstra number?
No. The number 02 7239 9053 is allocated through Symbio Networks Pty Ltd as a local-service number in New South Wales. It is not a Telstra-owned number. Scammers often use legitimate-looking phone numbers (including those from real service providers) to impersonate companies. Just because 0272399053 has a valid allocation does not mean the caller is who they claim to be.
What should I do if I've already answered a call from 02 7239 9053 and shared information?
If you provided personal or financial information to a caller from 02 7239 9053, monitor your accounts for fraudulent activity and consider contacting your bank or service provider directly. Report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. If you believe your data has been compromised, report it to ReportCyber at cyber.gov.au.
How can I block calls from 0272399053?
Most modern phones allow you to block numbers directly from the call log or contacts app. After blocking 0272399053, calls from that number will go to voicemail automatically. If you continue receiving calls from 02 7239 9053 or similar numbers, report them to Reverseau and consider adding your number to the Do Not Call Register at donotcall.gov.au.