- Scam
One report for 02 7239 8178 (0272398178): Caller impersonated unclaimed assets authority, used robocall technology, knew recipient's first name, and requested personal information.
Unclaimed Assets Impersonation Reports for 02 7239 8178
A contributor has reported receiving a scam call from 02 7239 8178 (also written as 0272398178) claiming access to unclaimed assets. The caller employed multiple red flags: an unusual pause before speaking suggesting automated dialling, an overseas accent, and knowledge of the recipient's first name - tactics commonly used to create false legitimacy.
The call to 0272398178 was answered by the contributor, who immediately detected the impersonation attempt. The combination of robocall indicators (the pause) and personal information already known about the recipient suggests this number may be part of a broader unclaimed assets scam operation using data harvesting.
What the Caller from 02 7239 8178 Claimed
The contributor reported the caller from 02 7239 8178 claimed to represent an unclaimed assets authority or similar financial entity. The use of the recipient's first name was designed to establish rapport and credibility, a common impersonation tactic. The overseas accent combined with the initial silence (characteristic of robocall technology waiting for live connection) indicated the caller was operating from outside Australia, typical of international scam operations targeting Australian phone numbers.
During the call to 0272398178, the scammer attempted to request personal information from the contributor. This is a critical phase of the scam - once personal details are provided, they can be used for identity fraud, unauthorised access to accounts, or sold to other scammers.
Report Details and Call Characteristics
The single report about 02 7239 8178 was logged in early March 2026. The contributor noted the technical indicators of the call: the pause before speaking is consistent with robocall systems that dial multiple numbers and connect only answered calls to a live operator. This pause is rarely heard in legitimate business calls and is a strong warning sign.
The call came through Symbio Networks Pty Ltd, a NSW-based local service provider. The scammer's knowledge of the recipient's first name suggests data sourcing - unclaimed assets scams often purchase or obtain lead lists containing basic personal information, then use that detail to appear legitimate.
What to Do If You Receive a Call from 02 7239 8178
If 02 7239 8178 calls you:
- Do not: Provide any personal information including full name, date of birth, address, bank details, or tax file number
- Do not: Confirm information the caller already knows - this validates their data
- Do not: Return the call if it disconnects
- Do: Hang up immediately if you hear a pause before the person speaks
- Do: Verify unclaimed assets claims independently by visiting mymissingmoney.com.au or asic.gov.au
- Do: Block 0272398178 on your phone to prevent further calls
- Do: Ask for a callback number and organisation name, then independently verify before providing any information
How to Report 02 7239 8178
Report this number and your experience through multiple channels:
- Scamwatch: Lodge a report at scamwatch.gov.au - include details about the unclaimed assets claim and the robocall indicators (pause before speaking)
- ACMA (Australian Communications and Media Authority): Report unsolicited calls and scam numbers at acma.gov.au
- ReportCyber: If personal information was compromised, report at cyber.gov.au
- Reverseau: Add your report about 02 7239 8178 to help other Australians identify this number
Each report strengthens the community intelligence about 0272398178 and helps protect other Australians from this impersonation scam.
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What Our Users Reviewed
Called claiming unclaimed assets, weird pause before speaking, sounded overseas, knew my first name
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WRITE A REVIEWFrequently Asked Questions
What is an unclaimed assets scam and how does 02 7239 8178 fit this pattern?
Unclaimed assets scams falsely claim you have money waiting from dormant accounts, inheritances, or government entitlements. The caller from 02 7239 8178 (0272398178) used classic impersonation tactics: knowing the recipient's first name for credibility and requesting personal information to access supposed funds. Legitimate unclaimed asset searches don't require payment or personal details over the phone.
Why did the caller from 0272398178 pause before speaking?
The pause reported on calls from 02 7239 8178 is a technical signature of robocall systems. When you answer, the automated dialler connects you to the next available operator. This pause (usually 1-3 seconds of silence) is a red flag that the call is not from a legitimate business making personal calls.
The caller from 02 7239 8178 knew my first name. Does that mean this is real?
No. The contributor reported this about 0272398178, and it's actually a common scam tactic. Scammers purchase or obtain lead lists with basic personal information, then use your first name to appear legitimate and trustworthy. Legitimate organisations verify your identity using secure questions or existing records, not by mentioning information they already have.
What should I do if I already gave personal information to 02 7239 8178?
Contact your bank and credit providers immediately to alert them. Check your credit report at equifax.com.au or experian.com.au for suspicious activity. Consider freezing your credit to prevent unauthorised applications. Report the incident to Scamwatch (scamwatch.gov.au) and ReportCyber (cyber.gov.au) so authorities can investigate 0272398178 and similar operations.
Is 02 7239 8178 definitely a scam or could it be legitimate?
Based on the reported characteristics of the call to 0272398178 - the robocall pause, overseas accent, unclaimed assets claim, and request for personal information - this is clearly a scam. Legitimate businesses don't use robocall technology, don't operate from overseas for Australian asset claims, and don't request sensitive information over the phone without prior verification of your identity.
How can I verify a genuine unclaimed assets claim without calling 02 7239 8178 back?
Use official Australian resources: mymissingmoney.com.au (ASIC's national register), asic.gov.au, or your state's unclaimed money authority. These services let you search without providing personal details over the phone. Never call back a number from an unexpected call about 0272398178 or any similar unclaimed assets offer - initiating contact protects you from scams.