- Scam
- Suspicious
- Uncertain
02 7238 4009 (0272384009): Community reports of automated robocalls impersonating Australian government departments with threats of service termination and account issues.
Robocall and Impersonation Reports for 02 7238 4009
Seven contributors have reported suspicious activity from 02 7238 4009 (also written as 0272384009), with a notable pattern of robocalls and false government impersonation. Three reports describe scam attempts, while four additional reports flag the number as suspicious due to repeated calls with no message left. The most serious reports involve automated messages falsely claiming to represent the Immigration Department and threatening immediate service termination.
The NSW-based number allocated to Symbio Networks Pty Ltd has triggered both voicemail scams and live caller impersonation attempts. Contributors who answered calls from 0272384009 report aggressive tactics including language switching and abrupt disconnections when questioned.
What Callers from 02 7238 4009 Claim and How They Behave
Automated voicemail messages from 02 7238 4009 have claimed affiliation with the Immigration Department, stating there is an unpaid account requiring urgent action. One contributor received an automated message in Chinese, while another who answered a live call from the same number experienced a caller claiming to represent Immigration who immediately switched to Chinese without permission and terminated the call when challenged.
A separate robocall from 0272384009 used an automated message threatening that the recipient's mobile service would be terminated that same day. Contributors report the calls employ urgency tactics designed to provoke immediate action before the recipient can verify the caller's legitimacy.
Report Patterns and Timing
Multiple contributors have noted that 02 7238 4009 appears repeatedly in their call logs without leaving voicemail messages. Four reports describe the number appearing multiple times, with contributors choosing to let calls ring out rather than answer. One contributor reported receiving a call around 4:45 pm and immediately blocking the number. The scam reports cluster between mid-April and late April 2025, suggesting concentrated activity from this number during that period.
Contributors across reports describe the pattern as suspicious precisely because of the repetition combined with no legitimate business reason for contact. One noted the number "keeps showing up" and felt the behaviour was deliberately suspicious.
What to Do If You Receive a Call from 02 7238 4009
If 02 7238 4009 calls you:
- Do not: Answer calls from unknown numbers, engage with automated messages, press any buttons, or provide personal information
- Do: Let calls go to voicemail, block the number immediately, and do not return any missed calls from 0272384009
- Verify independently: Never call a number provided by the caller. If the message claims to be from Immigration, contact the Department of Home Affairs directly using the official number on their website, not any number provided in the voicemail
- Be aware of language switching: Legitimate Australian government agencies will not switch languages without your explicit request. Unexpected language changes are a red flag for scam activity
What to Do If You Receive a Voicemail from 02 7238 4009
If 0272384009 leaves a voicemail:
- Do not: Call the number back, follow any instructions in the message, or provide information if you do call
- Do: Delete the message, block the number, and report it to ACMA and Scamwatch
- Report immediately: Voicemail scams from 02 7238 4009 claiming government affiliation should be reported to authorities to help prevent others from being targeted
How to Report 02 7238 4009
If you have received calls or voicemails from 02 7238 4009 or 0272384009:
- Report to Scamwatch at scamwatch.gov.au - include the date, time, and specific claims made in the message
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - ACMA tracks patterns of robocalls and impersonation scams
- Report to ReportCyber at cyber.gov.au if the call involved any request for personal data or financial information
- If the voicemail falsely claimed to be from Immigration, you can also report to the Department of Home Affairs through their official website
- Block the number on your phone to prevent further contact
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 7238 4009!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Number keeps showing up, feels suspicious
Not in my contacts, no message left. blocked straight away
Unexpected number was received around 4:45 pm today. It wasn’t from my friend’s names list. Finally I let the ringtone go and then blocked it straight away!
Got a call this arvo, didn't recognise the number so let it ring out
Automated voicemail in Chinese claiming to be from Immigration Department
Caller claiming Immigration Department about unpaid account, offered English or Chinese but switched to Chinese without my input, they hung up on me
Automated message saying mobile service will be terminated today
Help others by sharing your experience with (02) 7238 4009!
WRITE A REVIEWFrequently Asked Questions
Why is 02 7238 4009 impersonating the Immigration Department?
Scammers use government impersonation because Australians are more likely to respond urgently to official-sounding claims. The caller from 02 7238 4009 who claimed to represent Immigration and mentioned an unpaid account was attempting to create panic and bypass normal verification. Do not trust caller ID or voicemail claims - always verify independently using official government contact details, not numbers provided by the caller.
What does the robocall from 0272384009 saying 'mobile service will be terminated' mean?
This is a scam tactic designed to create artificial urgency. The robocall from 02 7238 4009 threatening same-day service termination is false. No legitimate telecommunications provider or government agency terminates service without prior written notice and multiple warnings. Ignore the threat, hang up immediately, and block 0272384009.
Should I call back if 02 7238 4009 leaves a voicemail?
No. Do not call back 02 7238 4009 or 0272384009 under any circumstances. Contributors who answered calls from this number experienced aggressive tactics including language switching and disconnections. If you believe the voicemail is legitimate, independently verify by contacting the organisation directly using a phone number from their official website, never using a number from the voicemail message.
Why did the caller from 02 7238 4009 switch to Chinese without asking?
Scammers sometimes switch languages as a manipulation tactic or to confuse the target. One contributor answered a call from 02 7238 4009 where the caller offered English or Chinese, then switched to Chinese without the contributor's input before hanging up. This erratic behaviour is a major red flag. Legitimate businesses always respect your language preference and do not change communication methods mid-call.
Is 02 7238 4009 a legitimate business number?
The number 0272384009 is allocated to Symbio Networks Pty Ltd, a NSW-based service provider. However, allocation to a legitimate provider does not mean the number is being used legitimately. Scammers frequently spoof or hijack legitimate business numbers. Seven contributors have reported scams and suspicious calls from 02 7238 4009, including false claims of Immigration Department affiliation and threats of service termination.
Why does 02 7238 4009 keep calling if I don't answer?
Robocallers from 02 7238 4009 operate on auto-dialler systems that cycle through contact lists repeatedly. Contributors reported the number appearing multiple times in their call logs without leaving messages, which is typical robocall behaviour. This repetition combined with no legitimate business purpose is why multiple contributors immediately blocked 0272384009. Blocking the number is your best defence against repeated contact.