- Scam
- Suspicious
Community reports for 02 7238 3808 (0272383808): Callers impersonate account security alerts, claiming 2FA issues and requesting callbacks via suspicious SMS messages.
2FA Impersonation Reports for 02 7238 3808
Three contributors have reported suspicious activity from 02 7238 3808 (also written as 0272383808), with two confirmed scam reports targeting account security. The pattern involves callers claiming your two-factor authentication has malfunctioned or been tampered with, coupled with urgent SMS messages asking you to verify your identity. Contributors describe foreign accents on calls and deceptive SMS language designed to provoke immediate callback action.
The scammers behind 0272383808 are exploiting the legitimate security processes that banks and online services use. By claiming a 2FA problem exists, they create artificial urgency and trick people into exposing credentials or installing malware during the "verification" process.
What Callers from 02 7238 3808 Say
One contributor received a call from 02 7238 3808 where the caller claimed the recipient's two-factor authentication was malfunctioning. The caller used a foreign accent and employed high-pressure tactics typical of account takeover scams. The contributor immediately recognised the pattern as fraudulent.
A second report describes an SMS from this number stating "2FA settings were updated" and instructing the recipient to call back "if it wasn't me." This is a classic phishing technique - the message itself is the scam. By making you think your account has been accessed, scammers pressure you to call a number they control, where they can extract sensitive information or convince you to authorise transfers.
Report Patterns and Timing
The two confirmed scams occurred in November 2025, with the SMS arriving on 17 November and the call attempt on 21 November. The third report, from January 2025, involved a voicemail with menu options in English and Chinese, which the contributor found suspicious enough to block immediately - this earlier activity suggests the number has been used for multiple scam campaigns.
The combination of both call and SMS tactics suggests a coordinated effort. Scammers often use SMS to create a paper trail that appears official, then follow up with calls to complete the social engineering attack. The presence of a voicemail with language options indicates this may be a shared or spoofed line used across different campaigns.
What to Do If You Receive a Call from 02 7238 3808
If 02 7238 3808 calls claiming a 2FA problem:
- Do not: Answer the call, engage with the caller, or follow their instructions to call back or log into accounts
- Do not: Provide any personal information, passwords, authentication codes, or verification details
- Do: Hang up immediately if you answer
- Do: Block the number on your phone
- Do: Verify any security alert by contacting your bank or service provider directly using the official phone number on their website or card - never use a number provided by the caller
- Do: If you're unsure whether your account was actually accessed, log in via your institution's official app or website (not through any link provided) and check your security settings
What to Do If You Receive an SMS from 02 7238 3808
If you receive an SMS from 0272383808 about 2FA or account updates:
- Do not: Click any links in the message
- Do not: Call the number mentioned in the SMS
- Do not: Reply to the message
- Do: Delete the SMS immediately
- Do: Block the sender
- Do: Report it as spam/phishing by forwarding to 0429 999 888 (ACMA's spam reporting service) or to your phone carrier
- Do: Contact your bank or service provider directly (using the official number) to confirm whether any legitimate security alerts were sent
How to Report 02 7238 3808
If you've received calls or SMS from 02 7238 3808 attempting 2FA scams:
- Report to ACMA: File a report at acma.gov.au with details of the call or SMS, including date, time, and the exact message or what was said
- Report to Scamwatch: Log the incident at scamwatch.gov.au - this helps the ACCC track scam patterns across Australia
- Report to your bank or service provider: Notify the institution whose 2FA was impersonated (your bank, email provider, etc.) so they can flag the number and warn other customers
- Report to Reverseau: Add your experience to this phone number's report history on Reverseau to help other Australians identify and avoid 02 7238 3808
- Report to ReportCyber: If you clicked a link or provided information, report the incident at cyber.gov.au for further investigation
Help others by sharing your experience with (02) 7238 3808!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed my 2-Factor Authentication was wonky, foreign accents, full-on scam
Text saying 2FA settings were updated, asked me to call back if it wasn't me, sounds fishy
Call went straight to voicemail with menu in English and Chinese options, blocked
Help others by sharing your experience with (02) 7238 3808!
WRITE A REVIEWFrequently Asked Questions
Why would scammers claim my 2FA is broken when they call from 02 7238 3808?
Scammers use 2FA problems as a pretext because they sound urgent and official. When you hear your account security is compromised, you're more likely to act quickly and bypass your normal caution. A contributor who received a call from 02 7238 3808 reported the caller used a foreign accent and high-pressure language - typical signs that they're trying to rush you into giving up sensitive information before you can verify the claim independently.
Is the SMS from 0272383808 trying to get me to click a malicious link?
Yes. The SMS from 02 7238 3808 saying "2FA settings were updated" is designed to trick you into calling back or clicking a link. One contributor received this exact message and noted it was "fishy" - that instinct was correct. The message itself is the attack. Even if there's no visible link, the real danger is the callback number they want you to use, which connects you directly to scammers who can extract passwords or impersonate your bank.
What does the voicemail from 02 7238 3808 with English and Chinese menu options mean?
The voicemail from 0272383808 offering language options suggests this number has been used as a front for scam operations targeting multiple communities. A contributor who heard this voicemail found it suspicious enough to block the number immediately. This type of multi-language setup is often used by organised scam networks that harvest victim data across different demographics.
Should I call back 02 7238 3808 to verify if my 2FA is actually broken?
No. Never call back a number that contacts you about account security. If 02 7238 3808 or any unknown number calls claiming a 2FA issue, hang up and contact your bank or service provider directly using the official number on your card, statement, or their official website. This is the only safe way to verify whether a security alert is genuine. Calling back 0272383808 connects you to scammers, not your bank.
I answered a call from 02 7238 3808 and provided my name - what should I do?
Act quickly. Contact your bank and any online services you use and inform them of the incident. Change your passwords immediately, enable additional security features if available, and monitor your accounts for suspicious activity. One contributor reported a call from 02 7238 3808 with a foreign accent claiming a 2FA problem - they recognised it as a scam and stopped the interaction, which is the right response. Watch for unexpected account access attempts, unauthorised transactions, or further contact from scammers.
Where can I report the SMS or call from 0272383808?
Report 02 7238 3808 to ACMA at acma.gov.au and to Scamwatch at scamwatch.gov.au with the date, time, and details of what was said or written. If you clicked a link or provided information, also report to ReportCyber at cyber.gov.au. You can forward the SMS to 0429 999 888 to report it as spam directly to ACMA. Reporting 0272383808 helps Australian authorities track this scam network and warn other potential victims.