02 7238 1793: Scam - NBN Connection Fraud

• Scam

Beware of calls from 02 7238 1793. This number has been reported as a scam targeting Telstra National Broadband Network customers. Learn how to handle and report these calls effectively.

Identifying the Scam Behind 02 7238 1793

The number 02 7238 1793 / 0272381793 has raised alarms among users across Australia, emerging as a notorious source for scam calls linked to the National Broadband Network (NBN). Many individuals, like the user who reported a call on 24 January 2025, have encountered suspicious characters claiming to represent Telstra and discussing matters related to broadband services. However, upon investigation, it's clear that this number is neither affiliated with Telstra nor trustworthy in any capacity.

Understanding the Type of Scam

In this instance, the scam revolves around the impersonation of a legitimate service provider—Telstra—utilising deceptive tactics to garner personal information. Scammers typically use preconceived notions surrounding NBN services to build credibility, convincing individuals that their current connections are flawed or at risk. The intent is often to extract sensitive details under the guise of offering assistance or solutions.

What to Do If You Receive a Call from This Number

• Do Not Engage: If you receive a call from 02 7238 1793 / 0272381793, it’s crucial to avoid engaging with the caller. Hang up immediately.
• Do Not Call Back: Attempts to call the number back have reported hearing a message that indicates connection issues, reinforcing its dubious nature.
• Reporting the Scam: Document the call and report the number to the Australian Communications and Media Authority (ACMA) or use the Reverse Phone Lookup Australia tool on Reverseau to check for further user reports.
• Stay Informed: Keep updated on the latest scams targeting Australians to remain vigilant against new tactics employed by fraudsters.

Conclusion

The number 02 7238 1793 / 0272381793 is clearly involved in fraudulent activities, specifically targeting those potentially associated with Telstra's NBN services. By staying informed and alert, you can protect yourself and your personal information from scams. Use services like Reverseau to assist you in identifying unknown callers. Together, we can work towards a safer telecommunications environment in Australia.