- Uncertain
- Scam
- Suspicious
3 community reports for 02 7234 0310 (0272340310) describing suspicious calls with hold music, fake Amex claims, and no one answering.
Suspicious Activity Reports for 02 7234 0310
Three contributors have reported suspicious calls from 02 7234 0310 (also written as 0272340310), a NSW-registered local service number. The pattern involves callers claiming to represent American Express, but the interaction quickly becomes suspicious when extended hold music plays with no follow-up from an actual person.
The behaviour reported on 0272340310 suggests a potential prerecorded or spoofed call setup. Contributors who received calls from 02 7234 0310 describe lengthy periods of hold music before the line goes dead, which is atypical of legitimate financial institution outreach.
What Callers from 02 7234 0310 Say
One contributor answered a call from 02 7234 0310 and heard a greeting claiming to be from Amex, but immediately noted the call sounded dodgy. Rather than connecting to a customer service representative, the caller experienced a full minute of hold music with no one coming on the line.
A second contributor who received a call from 0272340310 heard the same extended hold music pattern before the call disconnected. The lack of any human interaction after the initial claim creates an unusual dynamic that differs sharply from standard financial institution verification calls.
Call Patterns and Characteristics
All three reports of 02 7234 0310 involve answered calls where the caller placed the recipient on hold immediately. No contributor reported any conversation with an actual person representing Amex or any other financial institution.
The calls to 0272340310 span several months, with reports submitted in June and October 2025. The consistency of the hold music pattern across multiple contributors suggests this may be an automated or semi-automated call system rather than traditional telemarketing.
What to Do If You Receive a Call from 02 7234 0310
If 02 7234 0310 calls you:
- Do not: Provide personal information, banking details, or card numbers to unknown callers
- Do: Hang up immediately if you hear extended hold music after an initial greeting
- Do: Contact Amex directly using the number on the back of your card if you have account concerns
- Do: Block 0272340310 if the calls continue
- Do: Let suspicious calls go to voicemail rather than answering
How to Report 02 7234 0310
If you receive suspicious calls from 02 7234 0310, consider reporting to Australian communications authorities and consumer protection bodies:
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au for potential phone service violations
- Report to Scamwatch at scamwatch.gov.au if you believe this is a scam attempt
- Report to the ACCC (Australian Competition and Consumer Commission) at accc.gov.au if financial fraud is suspected
- Add 02 7234 0310 to your phone's blocked numbers list
- Share your experience on Reverseau to alert other contributors
Help others by sharing your experience with (02) 7234 0310!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Got a call, said it was Amex with music on the line, sounds a bit dodgy
Definitely a scam call
Answered and got hold music for a full minute, no one came on, really odd
Help others by sharing your experience with (02) 7234 0310!
WRITE A REVIEWFrequently Asked Questions
Why would a call from 02 7234 0310 claiming to be Amex put me on hold immediately?
Legitimate financial institutions rarely place customers on hold after an initial greeting without explanation. The pattern reported with 0272340310 suggests an automated or spoofed call system rather than a genuine Amex contact. Amex typically connects you to a representative quickly or doesn't answer at all if no operator is available.
What should I do if I answer a call from 0272340310 and hear hold music?
Hang up immediately. If 02 7234 0310 calls again, let it go to voicemail. Do not provide any personal, banking, or card information. If you need to contact Amex about your account, hang up and call the number on the back of your card directly.
Could 02 7234 0310 be a legitimate Amex number?
Unlikely. The pattern of callers claiming to be Amex followed by extended hold music with no one answering is not standard practice for financial institutions. Contributors consistently describe the experience as dodgy and unusual. Amex customer service numbers are listed on their official website and card statements, not as a NSW local service number like 0272340310.
Is this a common scam pattern with 02 7234 0310?
The hold music pattern from 02 7234 0310 may indicate an automated dialling system testing active numbers or gathering contact information. Three separate contributors independently reported the same behaviour with 0272340310, suggesting this is a deliberate tactic rather than a technical error.
What if I already gave information to someone who called from 0272340310?
Contact your bank and Amex directly to report the suspicious call from 02 7234 0310 and request account monitoring. If you provided card details or personal information, ask them to issue replacement cards and watch for unauthorised activity. Report the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
How can I block calls from 02 7234 0310?
Most smartphones allow you to block numbers directly. In your phone's contact or call log, select 0272340310, and choose block or reject future calls. You can also contact your phone service provider to request blocking of 02 7234 0310 at the network level, though this varies by provider.