02 6985 4745: Scam Call Impersonating Telstra Technical Department

• Suspicious
• Scam
• Spam

The number 02 6985 4745 has been reported as a scam, with multiple users confirming its association with fraudulent calls claiming to be from Telstra. Learn how to handle calls from this number and protect yourself against scams.

Identification of 02 6985 4745 / 0269854745 as a Scam Caller

The phone number 02 6985 4745 / 0269854745 has raised significant concern among users across Australia, being repeatedly reported as a scam. Various accounts indicate that individuals have received calls from this number purporting to be from Telstra’s Technical Department. Users have consistently noted a strong Indian accent from the caller, which adds to the growing suspicion.

User Reports and Analysis

Reviews from users suggest a clear pattern: numerous calls followed by silence or a hang-up if answered. A prevalent theme in these experiences is the claim made by the caller of an urgent problem with the recipient's internet connection—despite many users confirming they do not have internet service with Telstra at all.

• On 16 August 2018, multiple users reported calls where an Indian-accented male claimed to be offering assistance regarding internet issues.
• Some individuals expressed frustration when they attempted to probe the caller for identification, only to have the call abruptly ended, indicating a common tactic among scammers to create confusion.
• Interestingly, upon questioning their authenticity, several users received belligerent responses, suggesting that the callers may not expect to be challenged.

Understanding the Scam

This apparent phishing attempt is a classic example where scammers impersonate legitimate companies to extract personal information or gain access to computer systems. The tactic of claiming to be affiliated with a reputable company like Telstra adds a veneer of credibility, making it crucial for recipients of such calls to remain vigilant.

What Should You Do?

If you receive a call from this number, it's wise to:

• Do not engage: If you suspect a scam, avoid responding to the questions or providing any personal information.
• Hang up: Politely but firmly end the call. If they persist, mentioning a law enforcement line, as users have humorously suggested, can often deter further attempts.
• Report the scam: Document the call and report it to the Australian Competition and Consumer Commission (ACCC) or local authorities.

For added security, you can perform a Reverse Phone Lookup Australia on numbers that seem suspicious to verify their credibility. Being informed and proactive can significantly help in avoiding the traps laid by these scam callers, like those using the number 02 6985 4745 / 0269854745.