- Scam
- Suspicious
02 6422 8007 (0264228007): Contributors report fake ANZ emails claiming unauthorised direct debits, requesting callback to verify details. Common phishing scam targeting financial information.
ANZ Bank Impersonation Reports for 02 6422 8007
Five contributors have reported receiving fraudulent emails impersonating ANZ bank, all directing recipients to call 02 6422 8007 (also written as 0264228007). The scam falsely claims a direct debit has been set up without authorisation, creating urgency to prompt immediate callback. Contributors describe the emails as appearing to come from ANZ, complete with official-looking formatting and security language designed to build credibility.
The core tactic involves phishing emails paired with callback requests. When recipients contact 0264228007 in response to the fraudulent email, scammers request personal and financial information under the guise of "verifying" account details or "cancelling" the false direct debit.
What Callers and Emails from 02 6422 8007 Claim
Contributors report receiving emails falsely attributed to ANZ stating that a direct debit has been successfully set up. One report detailed a particularly convincing variation, claiming a $1290.42 monthly instalment to "Luxe Dental Care Melbourne" with a reference number and specific payment date of 4 November 2025. The email included ANZ branding and instructed the recipient to "contact our dedicated team immediately" at 02 6422 8007 if they believed the activity was unauthorised.
The emails use urgency and official language to compel action. Phrases like "If you did not initiate this activity and believe it may be unauthorised, we strongly advise that you contact our dedicated team immediately" are designed to trigger panic and bypass critical thinking. Another contributor noted the emails claim charges from major retailers like PayPal, Amazon, or McAfee, varying the merchant to match potential targets' online shopping habits.
One contributor astutely observed that genuine businesses do not request customers ring a number to cancel charges via email. This pattern appears consistently across all reports: phishing email plus callback number, creating a two-stage trap.
Report Patterns and Timing
All five reports arrived between 30 October and 1 November 2025, suggesting a coordinated campaign. The reports came through email and SMS channels, with contributors recognising the emails as arriving in spam folders or flagged as suspicious.
Multiple contributors independently identified the scam despite professional-looking formatting. One contributor described the emails as "pretty amateur" despite surface-level ANZ styling, noting the generic greeting and unusual request structure. Another flagged the emails immediately as "screaming SCAM," while a third explicitly called it "a trap." This suggests the phishing technique, while technically simple, remains effective against less cautious recipients.
What to Do If You Receive an Email or SMS from 02 6422 8007
If you receive an email or SMS claiming to be from ANZ and asking you to call 02 6422 8007:
- Do not: Call the number provided in the email or SMS, click any links, or reply to the message
- Do not: Provide personal, banking, or identification details to anyone who contacts you via the number
- Do: Contact ANZ directly using the phone number on the back of your bank card or the official ANZ website (anz.com.au)
- Do: Report the email to ANZ's fraud team and mark it as spam or phishing
- Do: Delete the message immediately to avoid accidental clicks
- Do: Check your bank account directly via your official banking app to verify no unauthorised transactions have occurred
How ANZ and Legitimate Banks Operate
ANZ will never ask you to call a number provided in an unsolicited email to verify account activity. Legitimate banks contact customers through secure channels they've previously established, use existing customer authentication methods, and never request sensitive information via email or unsolicited phone calls.
If you are genuinely concerned about an ANZ account, always initiate contact yourself by calling the number on your bank card or logging into your official ANZ app. Do not rely on contact details provided in unexpected emails or SMS messages.
How to Report 02 6422 8007
If you receive phishing emails or scam calls from 02 6422 8007, report them through multiple channels:
- Report to ANZ directly via their official website or by calling the number on your bank card - do not use contact details from the suspicious email
- Report to Scamwatch at scamwatch.gov.au, which tracks active scams and provides public alerts
- Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au for telecommunications fraud
- Forward phishing emails to ReportCyber at cyber.gov.au
- If you've shared any information, report to Services Australia at servicesaustralia.gov.au if myGov access is at risk, or contact your bank immediately
- Report the scam on Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 6422 8007!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claims there has been as expensive direct debit set up and to call a number to dispute it. Another variation on a known combined email and phone scam, I get them claiming PayPal or Amazon or macafee or many other have charged some huge price for something I never ordered.
The whole idea is to get you to call them when they ask you for your identifying information. The emails are actually pretty amateur. Hi, thanks for your business! Now please ring up and cancel it!... Real businesses don't do this.
Got email saying direct debit has been set up for a dental company luxe dental care in the amount of $1290.42.
Ring number if Your new direct debit to Luxe Dental Care has successfully been set up. Ive copied the email I revieved.
We need to confirm that the following details are correct:
Monthly Instalment: $1290.42.
Merchant: Luxe Dental Care — Melbourne.
First Payment date: 4th November 2025.
Reference: ANZ-5L9DQF.
If your payment date falls on a weekend or a bank holiday, the payment will be debited from your account within 1-2 working days.
If you did not initiate this activity and believe it may be unauthorised, we strongly advise that you contact our dedicated team immediately.02 6422 8007.
At ANZ, your security is our priority and we will always aim to keep you well informed about your account activities. If you have any further concerns please head over to our FAQs..
Got an email stating they were from ANZ & confirming a new direct debit to a Dental Company. If in doubt to ring this particular number. Definately screaming SCAM!!!
popped up in spam email pretending to be ANZ bank
Dodgy email from ANZ about fake payment setup, asked to call 02 6422 8007, sounds like a trap
Help others by sharing your experience with (02) 6422 8007!
WRITE A REVIEWFrequently Asked Questions
Why would scammers use 02 6422 8007 and impersonate ANZ?
Scammers use 02 6422 8007 because impersonating a major bank creates immediate urgency and trust. ANZ is one of Australia's largest banks, so recipients are more likely to act quickly when they believe their account has been compromised. The phishing email from 0264228007 preys on fear of unauthorised charges, making victims more willing to call and provide personal details they would normally protect.
What information do scammers ask for when you call 02 6422 8007?
Contributors report that callers from 02 6422 8007 request identifying information under the guise of "verifying" account details or "cancelling" the fraudulent direct debit. This typically includes full name, date of birth, account number, card details, and security information. Scammers use the false direct debit claim as justification for these requests, making it seem legitimate.
Is 02 6422 8007 actually an ANZ phone number?
No. 02 6422 8007 (0264228007) is not an official ANZ number. The phone number appears to be registered to a NSW service provider, not ANZ. This is a key indicator of the scam. ANZ customers should only use contact numbers from their official bank card, the ANZ website (anz.com.au), or their official app.
Why do the emails mention specific merchants like Luxe Dental Care or Amazon?
Scammers personalise phishing emails by mentioning merchants you may have actually used, making the false direct debit claim seem more believable. One contributor received an email about Luxe Dental Care with a specific dollar amount ($1290.42) and payment date, designed to feel authentic. This variation technique increases the likelihood victims will panic and call 0264228007 without verifying the claim.
What should I do if I already called 02 6422 8007 and provided information?
If you called 02 6422 8007 and shared personal, banking, or identification details, contact your bank immediately using the number on your card. Report the scam to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Monitor your bank account closely for unauthorised transactions and consider placing a fraud alert with your bank. If you shared tax file number or other government ID details, report to Services Australia at servicesaustralia.gov.au.
How can I tell if an ANZ email is genuine before calling any number?
Never call a number provided in an unsolicited email. Instead, contact ANZ directly using the number on the back of your card or log into your official ANZ app to check account activity. Genuine ANZ emails do not ask you to call unfamiliar numbers or provide sensitive information. If you receive an email about 02 6422 8007 or any suspicious ANZ claim, verify it independently before taking action.