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02 6310 9412 (0263109412): Community reports describe aggressive debt collector calls from Orange NSW lacking compassion during vulnerable times.
Debt Collection Harassment Reports for 02 6310 9412
Two contributors have reported calls from 02 6310 9412 (also written as 0263109412), a local service number allocated to Orange in New South Wales. One report describes aggressive debt collection harassment, while another involved a missed call with no message left. The harassment report is particularly concerning given the timing and behaviour described by the contributor.
The number is registered as a local service with AAPT Limited in NSW. Contributors indicate this is not a routine collection enquiry but rather unprofessional conduct during a vulnerable period.
What Callers from 02 6310 9412 Say
One contributor reported receiving a call from 02 6310 9412 while undergoing stage 4 cancer treatment. The caller identified themselves as a debt collector and proceeded with collection activity in a manner the contributor described as lacking compassion entirely. The call was handled aggressively without acknowledgement of the contributor's medical circumstances or requests for consideration.
A second report noted a missed call from this number originating from Orange NSW with no voicemail message left, making it impossible for the recipient to determine the caller's identity or purpose.
Report Patterns and Timing
The two reports span different channels. One contributor answered the call from 02 6310 9412 directly and experienced the harassment firsthand, while the other received an unanswered call with no follow-up message. The harassment report was submitted in January 2025, while the missed call report came in March 2026. The lack of voicemail contact suggests either automated calling or deliberate avoidance of leaving a record.
What to Do If You Receive a Call from 02 6310 9412
If 02 6310 9412 calls you:
- Do: Ask the caller to provide written documentation of any debt claim before engaging further
- Do: Request the caller's full name, company name, and Australian Credit Licence number
- Do: Inform the caller if you have medical or personal circumstances affecting your ability to respond, and ask for written communication instead
- Do: Document the date, time, and nature of the call for your records
- Do: Block the number if calls become persistent or abusive
- Do not: Provide personal financial information or admit to debts without verification
- Do not: agree to payment arrangements without written confirmation of the debt
If you believe the caller is operating unlawfully, you have rights under the National Credit Code and Australian Consumer Law regarding debt collection practices. Collectors must be licensed, respectful, and comply with specific conduct requirements.
How to Report 02 6310 9412
You can report unwanted calls and suspected debt collection harassment through several Australian government channels:
- ACMA (Australian Communications and Media Authority): Report to acma.gov.au for telemarketing and unwanted calls
- Do Not Call Register: Register your number at donotcall.gov.au to opt out of telemarketing calls (debt collectors may still contact you if you have an existing debt relationship)
- ASIC (Australian Securities and Investments Commission): If the caller claims to hold an Australian Credit Licence, you can verify or report concerns at asic.gov.au
- Community reporting: Share your experience with 02 6310 9412 (0263109412) on Reverseau to help other Australians identify and assess this number
Help others by sharing your experience with (02) 6310 9412!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
no message left, from Orange NSW
Debt collector harassed me while undergoing stage 4 cancer treatment, completely lacked compassion
Debt collector looking for my mother, asked for her mobile number
Credit collection consultant.
Rep didn't give company name or their name, kept asking for my name without introducing themselves
Number rang when answer no response or so you nd then to hang up after a few seconds. Register as "Orange "when it came thru on my phones screen.
Help others by sharing your experience with (02) 6310 9412!
WRITE A REVIEWFrequently Asked Questions
Can a debt collector call me during medical treatment or crisis?
Under the National Credit Code, debt collectors must conduct themselves in a responsible and professional manner. If you notify 02 6310 9412 or any collector that you're experiencing a medical emergency or vulnerability, they should adjust their approach and preferably communicate in writing instead of persistent calls. If a collector from 0263109412 continues aggressive calling during a declared vulnerable period, this may breach their licence obligations. Document the calls and report to ASIC.
What should I do if 02 6310 9412 calls about a debt I don't recognise?
Do not acknowledge or confirm the debt. Ask the caller from 02 6310 9412 to provide written verification under section 96A of the National Credit Code within 7 days. They must provide documentation of the debt before you engage further. Request their Australian Credit Licence number and verify it at asic.gov.au. Do not make any payment or agreement until you have confirmed the debt is legitimate.
Is 0263109412 a legitimate business number?
The number 02 6310 9412 is allocated as a local service in Orange, NSW to AAPT Limited. However, allocation alone does not confirm legitimacy. Community reports indicate at least one contributor experienced aggressive and insensitive collection conduct from this number. Always verify any debt claim through independent channels and request written documentation before engaging with callers from 0263109412.
What is the National Credit Code and how does it protect me from 02 6310 9412?
The National Credit Code is Australian law governing credit and debt collection practices. Under this law, debt collectors (including those calling from 02 6310 9412) must not harass, threaten, or engage in unconscionable conduct. They must provide you with written notice of the debt, respond to disputes, and respect your circumstances. If a caller from 0263109412 fails to do so, you can lodge a complaint with ASIC or seek legal advice.
Should I block calls from 02 6310 9412?
If calls from 02 6310 9412 are persistent, aggressive, or fail to respond to your requests for written communication, blocking is reasonable. Keep a record of call dates and times before blocking, in case you need to provide evidence of harassment. If you block 0263109412 and believe the conduct breaches debt collection laws, report to ASIC at asic.gov.au and retain your phone records.
Can I request that 02 6310 9412 only contact me in writing?
Yes. Under the National Credit Code, you can request that 0263109412 or any debt collector communicate with you in writing only. Send a written request (email or mail) stating this clearly and keep a copy. However, some collectors may still attempt phone contact. If they ignore your request, this is documented evidence of non-compliance that you can report to ASIC or use in a dispute.