- Suspicious
One contributor reports a suspicious call from 02 6190 9333 (0261909333) asking about electricity with incorrect name information, then hanging up after learning about solar installation.
Suspicious Activity Reported for 02 6190 9333
A single contributor has flagged 02 6190 9333 (also written as 0261909333) for suspicious behaviour during a call inquiry about electricity. The caller had the recipient's phone number but had the name wrong, which raised immediate red flags. When the contributor corrected them multiple times, the caller persisted, insisting they wanted to discuss the electricity account associated with that number.
The interaction took an unusual turn when the contributor mentioned having solar panels. Upon hearing this, the caller abruptly ended the call without explanation. The entire exchange felt sketchy to the contributor, suggesting the caller may have been checking whether the account holder had solar installations for reasons unrelated to legitimate electricity service inquiry.
What the Caller from 02 6190 9333 Said
According to the report, the caller from 02 6190 9333 initiated contact claiming to discuss electricity matters. They had the phone number correct but used an incorrect name, immediately suggesting either poor data quality or intentional mismatching. When corrected repeatedly, the caller dismissed the name discrepancy and redirected focus back to the electricity account tied to that number.
The caller's reaction to learning about solar installation is particularly notable. Rather than continuing a normal customer service conversation, they abruptly hung up after the contributor said "all solar." This sudden termination suggests the call may not have been from a legitimate electricity provider or service. The hurried nature of the hang-up indicates the caller's interest in whether solar was present may have determined the value or purpose of the contact.
Call Details and Characteristics
The call to 02 6190 9333 originated from a local ACT service number allocated to Symbio Networks. The contributor was able to answer the call, so they heard the caller's voice and manner directly. The interaction involved persistent questioning despite being corrected multiple times on the caller's identity details, suggesting either training inadequacy or deliberate evasion tactics.
What to Do If You Receive a Call from 02 6190 9333
If 02 6190 9333 calls you:
- Do not: Provide personal information, confirm account details, or engage if the caller has incorrect information about you
- Do: Hang up if the caller persists after you've corrected their details, verify any electricity inquiry independently by contacting your provider directly using their official number, and note the time and content of any suspicious call
- Check independently: If you have solar or want to discuss electricity services, contact your electricity provider using a number from their official website or your most recent bill, not a number provided during an unexpected call
How to Report 02 6190 9333
If you receive a suspicious call from 02 6190 9333, you can report it through several channels:
- Scamwatch: Report the call at scamwatch.gov.au with details of what was discussed and any information the caller requested
- ACMA: Lodge a complaint about the call with the Australian Communications and Media Authority at acma.gov.au
- Reverseau: Contribute your experience on Reverseau to help other Australians identify patterns with this number
- Your electricity provider: Contact your actual electricity provider directly to report the suspicious inquiry, especially if the caller claimed affiliation with them
Help others by sharing your experience with (02) 6190 9333!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Received a call from this number, they had my name wrong but wanted to talk about my electricity. I repeated I was not the person named, multiple times. He continued with but this is your number and I want to talk about your electricity. I said I had solar. Oh that’s good, he replied. I said all solar…he hurriedly hung up. Sounded sketchy.
Help others by sharing your experience with (02) 6190 9333!
WRITE A REVIEWFrequently Asked Questions
Why would a caller ask about solar installation then hang up?
The contributor's experience with 02 6190 9333 suggests the caller may have been checking account types rather than providing legitimate customer service. Legitimate electricity providers already know whether an account has solar or not. The sudden hang-up after learning the account was entirely solar-powered indicates the caller's purpose may have been to identify specific account types, which is a suspicious pattern.
Should I be concerned if 02 6190 9333 calls me with my number but wrong name?
Yes. If 02 6190 9333 or any unknown number has your phone number but uses an incorrect name, this is a red flag. Legitimate companies have access to their own customer records and would have the correct name on file. A caller with your number but wrong name suggests either poor data matching or intentional misrepresentation, either way warranting caution.
What should I do if an electricity-related call from 0261909333 seems off?
If a call about electricity from 0261909333 feels suspicious, hang up and independently contact your electricity provider. Use the contact details on your latest bill or their official website, never a number provided during an unsolicited call. This ensures you're speaking with your actual provider and protects you from potential scams or data harvesting.
Is there a pattern with 02 6190 9333 targeting solar customers?
Based on the single report available, 02 6190 9333 showed particular interest in whether the account had solar installations before ending the call. While one report is insufficient to confirm a targeting pattern, this behaviour is unusual for legitimate utility companies. If you have solar and receive a similar call from this number, treat it as suspicious and report it to your provider.
Can I block 02 6190 9333 on my phone?
Yes. Most phones allow you to block numbers directly through your contacts or call history. If 02 6190 9333 calls again, you can block it to prevent future calls. Additionally, you can register your number with the Do Not Call Register at donotcall.gov.au if you wish to opt out of unsolicited sales and marketing calls.
Should I report this to my electricity provider or ACMA?
You should report to both. Contact your electricity provider directly (using the number on your bill) to alert them that someone is calling claiming to represent them with inaccurate customer information. Then report the call to ACMA at acma.gov.au. This helps authorities track suspicious calling patterns and protects other customers from similar calls to 02 6190 9333.