02 6189 2784 - Suspicious Caller Claiming to be from NBN

• Scam

The phone number 02 6189 2784 has been reported as a suspicious call linked to an alleged National Broadband Network (NBN) service issue. Learn what to do when you receive a call from this number.

Understanding the Suspicious Caller: 02 6189 2784

The phone number 02 6189 2784 / 0261892784 has raised eyebrows among users, particularly due to reports suggesting it may be a scam masquerading as a legitimate service call. Specifically, callers claiming to represent the National Broadband Network (NBN) have contacted individuals, alleging urgency regarding broadband issues. However, these assertions have been met with skepticism.

What Users Are Reporting

One of the notable user reports from 08/08/2022 highlights an Asian caller who indicated that they were reaching out on behalf of the NBN, stating that there were problems with the user's broadband service needing immediate attention. The caller provided a callback number and insinuated that someone would be dispatched to fix the supposed problem. However, concerns arose when users learned that such calls supposedly target wholesale customers only, contradicting the caller’s assertions.

Why It’s Classified as Suspicious

This scenario suggests that 02 6189 2784 / 0261892784 could be linked to a scam targeting broadband customers. Here’s why:

• Unsolicited Calls: Legitimate companies like the NBN typically do not make unsolicited calls to resolve service issues directly.
• Callback Request: Requesting a callback number is a common tactic used by scammers to make their story sound credible.
• Lack of Validity: The National Broadband Network has stated previously that they do not engage in direct customer outreach for retail services.

What to Do if You Receive a Call

If you get a call from this number or someone claiming to be from the NBN, it's essential to remain cautious. Here are some tips:

• Do Not Engage: If a caller is pressuring you for immediate personal information, hang up.
• Verify Independently: Contact the NBN directly using verified contact details to inquire about your broadband service.
• Report It: If you suspect a scam, report it to local consumer protection agencies or online services like Reverseau for further investigation.

Staying informed is vital. For those concerned about unknown callers, consider using a Reverse Phone Lookup in Australia to identify their origin. This approach offers users a better strategy on "Who Called Me Australia," ensuring they do not fall victim to potential scams.