02 6189 2550 - 0261892550: ATO Impersonation and Scam Reports

5-min Read11 Reports

  • Scam
  • Legit
  • Uncertain
  • Suspicious

Community reports for 02 6189 2550 (0261892550) describe ATO impersonation scams requesting personal details and fake refunds, alongside legitimate Legal Aid survey calls from Lonergan Research.

ATO Impersonation Scam Reports for 02 6189 2550

02 6189 2550 (also written as 0261892550) has received multiple scam reports involving impersonation of the Australian Taxation Office. Two contributors reported receiving calls from this number where callers claimed to be ATO staff members offering tax refunds. One caller identified herself as 'Stacey from ATO Sydney', sounding polite and professional while asking security questions to verify identity. The caller knew the recipient's full address and tax file number, creating a convincing false sense of legitimacy.

The sophistication of these ATO impersonation attempts on 02 6189 2550 is notable. Contributors reported that callers requested bank account details to process fake refunds. One recipient who called the number back immediately encountered a robotic voice with menu options, and experienced unusual phone behaviour including rapid battery drain and unexpected app installations after the call. The number subsequently became inactive.

Requests for Personal Information from 02 6189 2550

Beyond ATO impersonation, multiple contributors reported that callers from 0261892550 persistently requested verification of identity and account details under the guise of electronic funds transfer (EFT) refunds. One contributor described receiving several calls asking for account information in what appeared to be a confusing or deliberately obfuscated process. Another report noted repeated calls with requests to speak to specific family members and demands for personal verification, with the caller refusing to explain the purpose when challenged on privacy grounds.

Report Patterns: Scam vs. Legitimate Calls

02 6189 2550 presents a mixed picture with competing claim patterns. Three contributors confirmed this number belongs to Lonergan Research, a market research company contracted by Legal Aid Australia to conduct client satisfaction surveys. These contributors described receiving professional survey calls and noted that Legal Aid sends advance notification letters explaining the calls and providing options to opt out or request no contact. Two contributors described these interactions as legitimate and pleasant.

However, the scam reports create significant overlap and potential confusion. Two separate ATO impersonation scams and three suspicious reports involving personal information requests and robocalls point to the number being either compromised or spoofed for fraudulent purposes. The contrast between genuine survey work and active impersonation attempts suggests either multiple entities using 0261892550 or successful number spoofing by scammers.

What to Do If You Receive a Call from 02 6189 2550

If 02 6189 2550 calls you claiming to be from the ATO:

  • Do not: Provide your tax file number, bank account details, or any personal information over the phone
  • Do not: Return the call to any number the caller provides
  • Do: Hang up immediately and contact the ATO directly using the number on the official ATO website or your tax notice
  • Do: Remember that the ATO will never call asking for refunds without prior written notification

If 02 6189 2550 calls you for a survey or other purpose:

  • Do: Ask the caller to identify the organisation they represent and verify via that organisation's official contact details
  • Do: If the caller claims to be from Legal Aid, check for an advance notification letter before engaging
  • Do: Request to be added to any do-not-call list or ask the caller to remove your number from their contact list
  • Do: Hang up if the caller cannot clearly explain the purpose of the call or becomes evasive about why they're contacting you

What to Do If Your Phone Shows Unusual Behaviour After Calling 02 6189 2550

One contributor reported that following interaction with this number, their phone experienced rapid battery drain, unexpected shutdown, and unauthorised app installations. If you experience similar issues:

  • Do: Check your installed apps and remove any unfamiliar applications
  • Do: Run a security scan using your phone's built-in security features or a reputable mobile security app
  • Do: Update your operating system and all apps to the latest versions
  • Do: Monitor your accounts and financial transactions for suspicious activity
  • Do: Consider contacting your phone provider to report the suspicious activity

How to Report 02 6189 2550

If you receive a scam call from 02 6189 2550 (0261892550):

  • Report to Scamwatch: scamwatch.gov.au - Australia's official scam reporting service
  • Report to the Australian Communications and Media Authority (ACMA): acma.gov.au - handles complaints about telemarketing calls and number spoofing
  • If it's an ATO impersonation scam: Contact the ATO directly via their official website or phone the ATO's tax evasion hotline
  • If you've lost money: Report to ReportCyber at cyber.gov.au
  • Add the number to your block list: Most phones allow you to block incoming calls from specific numbers in Settings
  • Contribute to Reverseau: Share your experience on this page to help other Australians identify and report calls from 02 6189 2550

Help others by sharing your experience with (02) 6189 2550!

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Ratings Distribution

3.0 out of 5
5 Stars 27%
4 Stars 18%
3 Stars 18%
2 Stars 0%
1 Star 36%

What Our Users Reviewed

A
Anonymous

dodgy scammer pretending to be the tax office

P
Pullum

This is a legit caller.

If you have used Legal Aid, they contact clients randomly to complete surveys.

Not only do they call from this number, they also send a letter (from Legal Aid) advising you may receive a call in regards to a survey.

In the letter, they will give you a heads up that you will receive a call from this number and advise in the letter if you wish to participate, to add this number to your phone, or advise them via email not to call you.

They are actually pleasant people ?

H
Hopper

This number is linked to Lonergan Research.

It is NOT a scam or a telemarketer.

They called me to do a survey regarding my experience with Legal Aid.

A
Anonymous

Called multiple times but never left a voicemail

B
Beaton

Caller claims she was rom ATO Sydney, her name was Stacey, was very polite & sounded real, asked me the usual id questions to ID myself, said I have a refund, & she knew my address & TFN.. I rang the number back immediately with my bank account details for the deposit to happen some robotic voice was saying options for me to pick as I was doing that my phone battery drained severely fast, & then hung 10 mins later after I hung up. Now that number doesn't work??

A
Anonymous

Frequent calls asking me to verify identity and enter account details for supposed EFT refund, seems confusing

A
Anonymous

Received several calls from this number, when I answered just faint dial-up sounds. after that my phone got hot and shut down, and two new apps appeared I didn't install

A
Anonymous

Repeatedly calls with no message left

A
Anonymous

This is Lonergan Research. They offer paid incentives for completing market research surveys. Not scammers or spammers.

V
Vigliotti

Scammers.

A
Anonymous

Phone call at 5 30 p.m. Requested to speak to disabled family member. I told them I was the power of attorney and asked them why they were calling. They refused saying it would be a breach of privacy.


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Frequently Asked Questions

Is 02 6189 2550 really the ATO calling me?

No. Multiple contributors have reported that callers from 0261892550 impersonate ATO staff to request personal information and fake refunds. The ATO will never call you asking for refunds without first sending a formal written notice. If you receive a call from 02 6189 2550 claiming to be the ATO, hang up immediately and contact the ATO directly using the number on their official website.

Why is 02 6189 2550 calling me repeatedly with no message?

Two contributors reported multiple unanswered calls from this number with no voicemail left. This pattern suggests either automated robocalling or intentional harassment. One contributor also reported receiving calls with faint dial-up sounds (characteristic of robocalls). Block the number if you don't recognise it and consider reporting repeated unwanted calls to ACMA at acma.gov.au.

Is Lonergan Research calling from 02 6189 2550 legitimate?

Yes, Lonergan Research does legitimately use this number to conduct market research surveys for Legal Aid Australia. Three contributors confirmed they received genuine survey calls from Lonergan Research on 0261892550. Legal Aid sends advance notification letters explaining the calls and providing opt-out options. However, the presence of ATO impersonation scams on the same number suggests it may also be spoofed by scammers, so always verify by contacting the organisation directly rather than using details provided by the caller.

What should I do if a caller from 02 6189 2550 asks for my tax file number?

Hang up immediately. One contributor reported that a caller claiming to be 'Stacey from ATO Sydney' asked security questions and already knew their address and tax file number. This is a major scam warning sign. The ATO will never request your TFN, bank details, or passwords over the phone. Always contact the ATO directly using the number on the official ATO website (ato.gov.au) to verify any claims about refunds or debts.

My phone got hot and shut down after receiving a call from 02 6189 2550, and new apps appeared. What happened?

One contributor experienced rapid battery drain, phone shutdown, and unauthorised app installation after contact with this number. This suggests potential malware or spyware activity. Immediately check your installed apps and uninstall anything unfamiliar, run a security scan, update your operating system and apps, and monitor your financial accounts for suspicious activity. Contact your phone provider to report the suspicious behaviour and consider changing passwords for banking and other sensitive accounts using a secure device.

Can I trust the caller's story about a refund if they know my address and name?

No. One contributor from 02 6189 2550 reported that the caller knew their full address and tax file number, yet was running a scam. Scammers often obtain personal information through data breaches, public records, or previous interactions. Knowing your address and name does NOT confirm legitimacy. Never provide bank account details or authorise transfers based on unsolicited calls. Always hang up and contact the organisation directly using official contact details.