- Suspicious
- Scam
Community reports for 02 6168 2498 (0261682498): Callers impersonate fraud departments, already know your name, and request callbacks. Likely scam.
Fraud Department Impersonation Reports for 02 6168 2498
Two contributors have reported suspicious activity from 02 6168 2498 (also written as 0261682498), a NSW local number. The pattern is distinctive: callers claim to represent a fraud department, already possess the recipient's name, and attempt to trigger a callback response. This combination of social engineering tactics raises significant red flags about the legitimacy of this number.
The allocation data confirms 02 6168 2498 is registered as a local service in NSW through Symbio Networks, but this does not guarantee legitimacy. Scammers frequently spoof or misuse legitimate-looking numbers to appear credible during initial contact.
What Callers from 02 6168 2498 Do
One contributor who answered a call from 02 6168 2498 described the caller claiming to represent a fraud department and instructing the recipient to press 1 to proceed. The contributor immediately recognised this as suspicious and hung up before complying.
A second report about 0261682498 involved a voicemail. The contributor noted the caller already knew their name before leaving a message, then triggered an automated voicemail system. This pre-knowledge of personal information suggests either data harvesting or a targeted list sourced from previous breaches.
Both reports highlight a common scam tactic: establishing false authority (fraud department) combined with demonstrated familiarity (knowing your name) to build trust quickly and lower your guard before requesting sensitive action.
Why the Callback Request Matters
The instruction to press 1 from 02 6168 2498 is a callback scam mechanism. If you press the key, you confirm your number is active and monitored by a real person, placing you on a higher-value list for future targeting. It also creates an expectation of engagement that the scammer can exploit in follow-up calls.
The voicemail variant of 0261682498 operates similarly: by triggering the voicemail system, it confirms the number is monitored, encouraging the recipient to call back to hear the full message. Once you initiate contact, the scammer has you on the line with psychological momentum in their favour.
What to Do If You Receive a Call from 02 6168 2498
If 02 6168 2498 contacts you:
- Do not: Press any keys, return the call, or engage with the voicemail prompt
- Do not: Confirm your name, identity, or any personal information
- Do: Hang up immediately if you answer
- Do: Block the number in your phone settings
- Do: If curious about a fraud claim, independently contact your bank or the relevant institution using an official number from their website, never by calling back
What to Do If You Receive a Voicemail from 02 6168 2498
If 0261682498 leaves a voicemail:
- Do not: Call the number back or press any voicemail options
- Do not: Confirm your availability or callback readiness
- Do: Delete the message
- Do: Block the number immediately
- Do: Report it as spam or scam to your phone provider
How to Report 02 6168 2498
If you've received calls or voicemails from 02 6168 2498 (0261682498):
- Report to the Australian Communications and Media Authority (ACMA) via acma.gov.au
- Lodge a scam report with Scamwatch at scamwatch.gov.au
- Forward SMS variants to the ACMA spam reporting service at 0429 999 888
- Block the number in your phone and mark as spam
- Report your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 6168 2498!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
This number knew my name, it said it's a fraud department and to press 1. I hung up.
I believe they're a scam. They call you, already know your name and then a voicemail is activated.
Help others by sharing your experience with (02) 6168 2498!
WRITE A REVIEWFrequently Asked Questions
Why would a caller from 02 6168 2498 already know my name?
Scammers often purchase or obtain contact lists from data breaches, previous scam victims, or public sources. The fact that 0261682498 knew your name before you spoke suggests the caller had pre-prepared information, which is a hallmark of targeted scam operations rather than legitimate fraud department inquiries.
Is 02 6168 2498 a real bank or fraud department number?
No. Real banks and fraud departments do not call asking you to press 1 to confirm your identity or callback requests via voicemail. They contact you on numbers you already recognise and never ask you to press keys to authenticate. If you're concerned about fraud on an account, hang up and call your bank directly using the number on the back of your card or their official website, not by calling back 02 6168 2498.
What happens if I press 1 when 0261682498 asks?
Pressing 1 confirms your number is active and monitored, placing you on a higher-priority list for future scam attempts. It also creates engagement momentum that scammers use psychologically to build rapport in follow-up calls. Simply hang up instead.
Should I call back to find out what 02 6168 2498 wanted?
No. Do not call back 0261682498 under any circumstances. If a legitimate organisation needs to reach you, they will persist through official channels. Calling back a suspected scam number places you directly on a live scammer's line and confirms your willingness to engage, making you a higher-value target for repeated contact.
Is 02 6168 2498 a legitimate NSW number I can trust?
The number 0261682498 is registered as a local service in NSW, but this allocation does not indicate legitimacy. Scammers regularly spoof or misuse legitimate-looking numbers to appear credible. The behaviour reported-pre-knowledge of names, fake fraud department claims, callback requests-clearly indicates this number is being used for scam purposes, regardless of its technical registration.
What should I do if I already engaged with 02 6168 2498?
If you pressed 1, confirmed your name, or left a callback message for 0261682498, block the number immediately and monitor your accounts for suspicious activity. If you provided banking details, contact your bank directly to report potential fraud and request account monitoring. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track the operation.