- Suspicious
- Legit
- Spam
- Scam
02 5850 2602 (0258502602) used by Woolworths for account verification. 7 legitimate reports, but 1 scam report with phishing link - verify codes independently.
Woolworths Verification Service - Mostly Legitimate Calls and SMS
The number 02 5850 2602 (also written as 0258502602) is primarily used by Woolworths to send verification codes for account access and online orders. Seven contributors confirmed this is a legitimate service, receiving automated calls and SMS messages with security codes when logging into their Woolworths accounts or completing online purchases.
However, one contributor reported receiving a verification scam call followed by three text messages with a phishing link from 0258502602. This suggests that while the number is genuine, scammers may be spoofing it to trick recipients into clicking malicious links.
What Legitimate Calls and SMS from 02 5850 2602 Contain
Contributors who received legitimate contacts from 02 5850 2602 report the following scenarios:
- Automated voice calls delivering a numerical verification code when logging into Woolworths online account
- SMS messages containing a six-digit or similar code for account verification during checkout
- Audio message format (instead of text) with the verification code read aloud
- Calls arriving at odd hours when the contributor was actually attempting to access their account
One contributor noted they were actively chasing an MFA (multi-factor authentication) code when 02 5850 2602 called - confirming the number is used for legitimate security purposes. Another received the code via SMS during an online order and successfully logged in.
Report Patterns: Legitimate vs Scam Activity
Of the nine total reports for 0258502602, seven are confirmed legitimate Woolworths verification contacts across calls, SMS, and voicemail. One suspicious report describes receiving a verification code without requesting it, suggesting possible account compromise rather than an issue with 02 5850 2602 itself.
The concerning report involves a scam call followed by phishing text messages also claiming to be from 02 5850 2602. This pattern - legitimate number used for genuine service, but also spoofed by scammers - is common in Australia. Contributors received these messages across multiple channels between January 2024 and April 2026, with most being legitimate Woolworths traffic.
What to Do If You Receive a Call or SMS from 02 5850 2602
If 02 5850 2602 contacts you:
- Do: Answer if you're actively logging into Woolworths or expecting an order verification
- Do: Use the code provided immediately - Woolworths codes are time-limited
- Do: Ignore any message asking you to click a link in an SMS from 02 5850 2602 (legitimate Woolworths SMS contain only codes, not links)
- Do not: Click links in SMS messages claiming to be from this number - this is a phishing tactic
- Do not: Share the verification code with anyone, even someone claiming to be from Woolworths
- Do not: Return a call to 02 5850 2602 if you didn't initiate a login or order
If you receive a code from 0258502602 without attempting to access your account, your Woolworths login may be compromised. Change your password immediately via the official Woolworths website or app.
How to Report Phishing or Scam Attempts Using 02 5850 2602
If you receive SMS messages with phishing links claiming to be from 02 5850 2602, report them through these channels:
- Forward suspicious SMS to 0429 999 888 (Australian spam reporting number)
- Report to Scamwatch at scamwatch.gov.au with details of the message and link
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au
- Contact Woolworths directly via their official website or app to report the spoofed number
- Consider reporting to ReportCyber at cyber.gov.au if you clicked a phishing link
If you received a phishing message claiming to be from 02 5850 2602, help protect other Australians by reporting it to Reverseau as well.
Help others by sharing your experience with (02) 5850 2602!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Got an SMS and voice code supposedly from a supermarket but I wasn't logging in, so someone else must be trying to access my account. Changed my password straight away
Called when I was chasing a Woolworths MFA code, all good it's legit
was actually Woolworths sending verification code for my online order
Was Woolworths order verification code, missed it because phone was on Do Not Disturb
It's my bank's legitimate number for security purposes like password resets
Got verification code for Woolworths account as audio message instead of SMS, logged in successfully so it was legit
verification scam call followed by three text messages
Automated call from Woolworths providing verification code
Yes Woolworths.
Help others by sharing your experience with (02) 5850 2602!
WRITE A REVIEWFrequently Asked Questions
Is 02 5850 2602 a real Woolworths number?
Yes, primarily. Seven contributors confirmed that 0258502602 is used by Woolworths to send legitimate verification codes via SMS and automated calls when you're logging into your account or completing online orders. However, scammers may spoof this number in phishing attempts, so always verify by checking your account directly rather than clicking links in messages claiming to be from 02 5850 2602.
Why did I get a code from 02 5850 2602 without logging in?
If you received a verification code from 0258502602 without attempting to access Woolworths, someone may be trying to break into your account. One contributor reported this exact scenario. Change your Woolworths password immediately using the official Woolworths website or app, enable two-factor authentication if available, and monitor your account for unauthorised purchases.
Should I click links in SMS from 02 5850 2602?
No. Legitimate Woolworths verification SMS from 02 5850 2602 contain only a numeric code - never links or URLs. One contributor received a scam call and phishing SMS claiming to be from 0258502602 with a link included. If an SMS from this number contains a link, it's a phishing attempt. Delete it and report to 0429 999 888.
What should I do with the verification code from 02 5850 2602?
Use it immediately in the app or website where you initiated the login or order. Codes from 0258502602 are time-limited and expire quickly. Never share the code with anyone, even someone claiming to represent Woolworths or your bank. Woolworths staff will never ask for your verification code.
Is it safe to call 02 5850 2602 back?
No. 0258502602 is an automated system - it does not accept incoming calls. If you missed a call from this number and weren't expecting a verification code, do not call back. Instead, log into your Woolworths account directly via the app or website to check for security alerts or unauthorised activity.
Can I trust calls from 02 5850 2602 if I'm not using Woolworths?
Be cautious. While 0258502602 is Woolworths' legitimate number, scammers can spoof it. If you receive a call or SMS from 02 5850 2602 and aren't actively logging into Woolworths or expecting an order, treat it as suspicious. Do not provide personal information, do not click links, and report it to scamwatch.gov.au or ACMA at acma.gov.au.