- Scam
02 5761 0301 (0257610301): Contributors report fake insurance/banking SMS claiming unauthorised direct debits with requests to call back.
Insurance Impersonation Scam Reports for 02 5761 0301
Three contributors have reported SMS messages from 02 5761 0301 (also written as 0257610301) impersonating insurance and banking organisations. The scam targets recipients with claims of unauthorised direct debits, attempting to trick them into calling back a provided number or engaging further with the fraudulent message.
Reports indicate callers are falsely claiming affiliation with major financial institutions and insurance providers. One contributor received an SMS stating a direct debit of a specific amount had been set up with "Aviva" from an Australian bank, while another report mentions a text from someone claiming to be an insurer. The consistent pattern suggests a coordinated impersonation operation using the NSW landline 02 5761 0301.
What Callers from 02 5761 0301 Claim
Contributors who received SMS messages from 0257610301 report the following tactics:
- Claiming a direct debit or payment has been authorised without the recipient's consent
- Naming specific financial institutions or insurers (Aviva mentioned in one report)
- Providing a callback number (the NSW landline 02 5761 0301 itself) and urging contact "if it wasn't me"
- Creating urgency through the implication of fraudulent account activity
One contributor noted the SMS from 02 5761 0301 quoted a specific dollar amount for the alleged debit, adding false credibility to the scam. Another report indicates the message came from what appeared to be an international number prefix (+507 962), yet directed recipients to call the local NSW number 0257610301.
Report Patterns and Timing
All three reports about 02 5761 0301 arrived via SMS rather than voice calls. The reports span from 12 May to 14 May 2026, suggesting active scam campaign activity over a short timeframe. Contributors reported receiving these messages during different times of day, indicating the scammer may be operating continuously or using automated sending systems.
One contributor explicitly stated "Obviously a con, I don't have an account with that bank," demonstrating the scammer's lack of knowledge about actual customer relationships. This suggests the SMS messages from 0257610301 are likely sent in bulk to random numbers rather than targeted to verified customers of the institutions being impersonated.
What to Do If You Receive an SMS from 02 5761 0301
If 0257610301 sends you an SMS claiming unauthorised account activity:
- Do not: Click any links in the message, call the provided number, or reply to the SMS
- Do not: Provide personal information, banking details, or card numbers
- Do: Block the number immediately in your phone settings
- Do: Delete the message after taking action
- Do: Contact your bank or insurer directly using a number from their official website or card to verify the claim
- Do: Report the SMS as spam to your telecommunications provider
If you receive further messages from 02 5761 0301, do not engage. The legitimate way to contact your bank or insurance provider is through official channels you already have on file, never through numbers provided in unsolicited messages.
How to Report 02 5761 0301
Contributors who receive scam SMS from 0257610301 should report the activity through multiple channels:
- Report to ACMA (Australian Communications and Media Authority): Report the scam SMS and the number 02 5761 0301 at acma.gov.au
- Report to Scamwatch: Document your experience at scamwatch.gov.au, including details about the fake insurance or banking claim
- Forward the SMS: Forward scam text messages to 0429 999 888 to report to your telecommunications provider
- Report on Reverseau: Share your experience with 0257610301 to help protect other Australians from this impersonation scam
- Contact your bank or insurer: Notify the institution being impersonated (such as Aviva) that their name is being used in scams
Help others by sharing your experience with (02) 5761 0301!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
SMS received from '+507 962' claiming a direct debit of $xxx. Xx had been set up successfully with Aviva from an Australian bank & quoting a NSW landline number to contact if it wasn't me.
Reported, blocked & deleted.
Obviously a con, I don't have an account with that bank
Text claiming to be from an insurer saying I've got a direct debit set up, told me to ring if it wasn't me
Help others by sharing your experience with (02) 5761 0301!
WRITE A REVIEWFrequently Asked Questions
Why did I receive an SMS from 02 5761 0301 claiming I have an unauthorised direct debit?
The SMS from 0257610301 is a scam designed to trick you into calling back or engaging with the fraudsters. Contributors report that 02 5761 0301 sends bulk SMS messages impersonating insurance companies and banks, falsely claiming direct debits have been set up. The scammer has no actual knowledge of your accounts and is hoping you'll panic and call the provided number, giving them access to your personal information.
Should I call the number provided in the SMS from 02 5761 0301 to verify the claim?
No. Do not call 0257610301 or any number provided in the scam SMS. This is the scammer's goal - to get you on the phone. Contributors who received messages from 02 5761 0301 confirmed they have no actual accounts with the institutions being impersonated. Contact your bank or insurer using the phone number on your official card or statement, never using a number from an unsolicited message.
What should I do if I already clicked a link in an SMS from 0257610301?
If you clicked a link from 02 5761 0301, monitor your bank and insurance accounts closely for unauthorised activity. Change your passwords if you entered any login details. Report the scam SMS immediately to Scamwatch (scamwatch.gov.au) and your telecommunications provider by forwarding the message to 0429 999 888. Contact your bank and any insurers you use to alert them that their details are being used in scams involving this number.
Can I trust the bank or insurer name mentioned in the SMS from 02 5761 0301?
No. Scammers impersonate well-known companies specifically because people are more likely to trust recognisable names. Contributors report that 02 5761 0301 has claimed affiliation with Aviva and other major financial institutions without any legitimate connection. If you receive an SMS from 0257610301 mentioning a company name, contact that organisation directly using their official contact information to verify the claim is genuine.
Why do the SMS messages from 02 5761 0301 come from an international number format?
One contributor reported the SMS from 02 5761 0301 appeared to come from '+507 962' (an international prefix) but directed recipients to call the NSW landline 0257610301. This mismatch is a red flag. Scammers use various spoofing techniques to hide their true identity. The message routing through different numbers makes it harder to trace but the same scam network is operating the 02 5761 0301 callback line.
What makes the SMS from 02 5761 0301 a financial impersonation scam rather than a legitimate billing notification?
Legitimate banks and insurers never ask you to call them back in response to a suspicious transaction via SMS - they provide verified contact numbers on your official documents. Contributors who received SMS from 0257610301 reported the messages came unsolicited and were obvious scams because they didn't match any actual accounts. The combination of impersonating a financial institution and requesting a callback to 02 5761 0301 is a classic scam pattern designed to extract personal information or payment details.