- Scam
Community report for 02 5760 9459 (0257609459): Robocall impersonating OSHC requesting information updates via phone with language options.
OSHC Robocall Scam Report for 02 5760 9459
One contributor has reported receiving a robocall from 02 5760 9459 (also written as 0257609459) impersonating Overseas Student Health Cover (OSHC) services. The call used an automated voice system directing recipients to update their OSHC information by pressing 1 for English or 2 for Chinese, a common tactic used to verify active phone numbers and social engineer personal details.
This type of robocall targeting OSHC holders is particularly concerning as overseas students and their families may be more vulnerable to compliance-related pressure, especially when calls appear to reference legitimate healthcare requirements.
What the Robocall from 02 5760 9459 Says
The automated message from 0257609459 instructs recipients to update OSHC information directly over the phone. The caller offers language options (English or Chinese), which adds a layer of legitimacy but is a known scam tactic. Robocalls using language selection menus are designed to:
- Confirm the phone number is active and monitored
- Route callers to a live operator once they press a button
- Collect personal identification details under the guise of account verification
The request to update information via phone, rather than directing recipients to an official OSHC provider portal or website, is a red flag indicating fraudulent intent.
How This Robocall Operates
The 02 5760 9459 robocall uses a simple but effective social engineering approach. By mentioning OSHC (a legitimate requirement for overseas students), the scammer creates perceived urgency around compliance and account status. Once a recipient presses a key to select their language preference, the call likely transfers to a live operator who requests banking details, personal identification numbers, or other sensitive information under the pretence of account verification.
The robocall from 02 5760 9459 specifically targets overseas students and their families who may be less familiar with Australian consumer protections and legitimate OSHC processes.
What to Do If You Receive a Call from 02 5760 9459
If 0257609459 calls you:
- Do not: Press any buttons or respond to prompts, as this confirms your number is active
- Do not: Provide personal information, bank details, or passport numbers to the caller
- Do not: Return the call if prompted to do so
- Do: Let the call go to voicemail
- Do: Block 02 5760 9459 immediately if it calls again
- Do: Contact your OSHC provider directly using the phone number on your policy documents or their official website to verify any account issues
- Do: Report the robocall to relevant authorities
How to Report 02 5760 9459
If you received a scam robocall from 02 5760 9459 (0257609459), report it to Australian authorities:
- Scamwatch: scamwatch.gov.au - report the OSHC impersonation attempt
- ACMA (Australian Communications and Media Authority): acma.gov.au - report the robocall and unsolicited contact
- ReportCyber: cyber.gov.au - if you provided any personal information during the call
- Reverseau: Report your experience on this page to help other Australians identify and avoid this number
When reporting, include the date and time you received the call from 02 5760 9459, the exact message played, and any details about what happened after pressing a key.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Tells you to update OSHC information via phone, press 1 for English or 2 for Chinese
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WRITE A REVIEWFrequently Asked Questions
Is 02 5760 9459 a real OSHC provider number?
No. The report indicates 0257609459 is a fraudulent robocall impersonating OSHC services. Legitimate OSHC providers will never call you asking to press buttons or provide details over the phone. If you need to update OSHC information, contact your provider directly using the number on your policy documents or visit their official website rather than responding to unsolicited calls from 02 5760 9459.
Why does the robocall from 02 5760 9459 offer language options?
The language menu from 0257609459 serves two purposes for scammers: first, it confirms your phone number is active and monitored, and second, it routes you to a live operator once you press a button. Offering English and Chinese is a social engineering tactic designed to make the robocall appear legitimate while gathering information about you.
What should I do if I already responded to the 02 5760 9459 call?
If you pressed a button or spoke to someone from 0257609459, monitor your bank accounts and credit reports closely for fraudulent activity. If you provided personal information like your passport number or banking details, contact your bank immediately and consider reporting the incident to ReportCyber at cyber.gov.au. Do not assume silence will resolve the issue - proactive monitoring is essential.
Can I block 02 5760 9459 on my phone?
Yes, absolutely. Add 0257609459 to your phone's blocked numbers list immediately. Most modern phones allow you to block incoming calls from specific numbers. Additionally, you can report 02 5760 9459 to your phone service provider to request blocking at the network level if the calls persist.
Who should I contact about my actual OSHC if this robocall worried me?
Contact your OSHC provider directly using the contact details on your official policy documents or their website. Do not use any phone number provided by the robocall from 02 5760 9459. Major OSHC providers include Bupa, AHM, and Medibank Student. Your education provider's student services team can also direct you to legitimate OSHC contact methods.
Why is this robocall targeting overseas students specifically?
Overseas students are often targeted because they may be less familiar with Australian scams, have valid compliance concerns around OSHC, and may be willing to act quickly to resolve perceived account issues. Scammers from 0257609459 exploit these factors by creating a sense of urgency while impersonating a legitimate healthcare requirement. Always verify any OSHC communication independently rather than through unsolicited calls.