- Unknown
- Legit
- Suspicious
- Spam
Community reports for 02 5525 3300 (0255253300): Mostly legitimate Hearing Australia account follow-ups, but some contributors report persistent calling and privacy concerns about no voicemail messages.
Mixed Reports for 02 5525 3300
The number 02 5525 3300 (also written as 0255253300) has generated seven community reports with significantly different experiences. Three contributors confirmed legitimate calls from Hearing Australia regarding account follow-ups and appointment confirmations. However, two contributors reported uncertainty about unexpected calls, and one raised serious concerns about persistence and access to unlisted contact details.
This NSW-based Telstra number appears to be genuinely operated by Hearing Australia, a government-funded hearing assessment and rehabilitation service. The conflicting experiences suggest contributors have had different interactions with the organisation, ranging from helpful to intrusive.
What Callers from 02 5525 3300 Reported
Contributors who answered calls from 02 5525 3300 described account follow-ups and appointment reminders. One contributor received a call confirming an upcoming appointment, describing it as informative. Another reported Hearing Australia calling to check on their mother's account, noting the interaction was straightforward.
However, one contributor noted that Hearing Australia representatives hung up immediately after they answered, saying only hello. Another contributor reported the caller from 0255253300 kept insisting services were needed, which prompted them to block the number after reading other comments online.
A significant concern raised by one contributor involved receiving four separate calls from 02 5525 3300 within a short period. After blocking the number on their mobile, they claim the same organisation then contacted them via a private, unlisted home number, suggesting access to multiple contact details.
Privacy and Contact Policy Issues
One detailed contributor report about 02 5525 3300 highlighted a privacy policy concern: Hearing Australia does not leave voicemail messages on calls, citing privacy protection. This practise has apparently contributed to the number being listed as a spam caller on several reverse lookup sites, as recipients cannot easily identify missed calls.
The same contributor provided feedback to Hearing Australia suggesting they should leave a generic message or send an SMS identifying the company with an opt-out option. The contributor reported the staff member was receptive and indicated this feedback would be considered by management.
What to Do If You Receive a Call from 02 5525 3300
If 02 5525 3300 calls you:
- Do: Let it go to voicemail if you do not recognise the number; research the number online to confirm it is Hearing Australia before returning the call
- Do: Ask the caller to identify themselves and their department; request they note your contact preferences in their system
- Do: If you did not request a hearing assessment or follow-up, politely decline and ask to be removed from their call list
- Do not: Share personal or medical information until you have independently verified the caller's identity via the official Hearing Australia website
- Do not: Return a call to a number you have not verified, as scammers sometimes impersonate legitimate services
How to Report 02 5525 3300
If you experience unwanted or persistent calls from 02 5525 3300, you have several options:
- Register your number with the Do Not Call Register at donotcall.gov.au if you wish to opt out of marketing calls
- Contact Hearing Australia directly via their official website to request removal from their calling list and note your contact preferences
- Report persistent or harassing calls to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- If you believe the number is being used fraudulently to impersonate Hearing Australia, report it to Scamwatch at scamwatch.gov.au
- Share your experience on Reverseau by submitting a community report to help other Australians
Is 02 5525 3300 Legitimate
Based on community reports, 02 5525 3300 appears to be a genuine Hearing Australia contact number. Hearing Australia is a government-funded national hearing assessment and rehabilitation service. The number is allocated to Telstra in NSW and matches known Hearing Australia operations.
However, the organisation's policy of not leaving voicemail messages has led some contributors to flag the number as suspicious or spam. If you are a client of Hearing Australia or have been referred to them by your GP, calls from 02 5525 3300 are likely legitimate account follow-ups or appointment reminders. If you have not engaged their services and do not wish to be contacted, request removal from their calling list.
Help others by sharing your experience with (02) 5525 3300!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Got a call, I'm a client of Aus Hearing but wasn't expecting this. no message left
Hearing Australia checking in on my mum's account, all good
The call was a legitimate call from Hearing Australia (not "Australian Hearing"). I was referred to them by my GP in the past and they were calling as follow up (transfer of medical records).
I called the number back, and the person who took my call was polite and professional.
For other reviewers: Australia is a multicultural society, so we all need to remember that diverse accents are the norm. Consider you can ask questions and provide direct feedback to a company if you feel you have been treated unprofessionally.
My action taken:
When I asked them why no message was left, they explained that Hearing Australia do not leave messages due to their current privacy policy.
I provided them with feedback that they need to leave a generic message or send an SMS identifying the company and offering an opt-out option as they have been listed as spam callers on several reverse call sites.
They were grateful for the feedback and it will be considered.
I added them to my Contacts.
Hope that helps.
Please note this number has tried me 4x times,1st time answered due to medical reasons they hung up when all I said was 'hello' also once I blocked it on mobile they somehow got my Private 'silent' home number and just rang that too.
Didn't pick up, researched number and found persistent callers with unprofessional attitude
group keeps insisting I need their services. blocked after reading other comments
got a call confirming upcoming appointment, was informative
Call centre claiming to be Australian Hearing, rep didn't know much about the service, hard to book appointment
Australian Hearing confirming appointment details and checking eligibility for free hearing check.
Help others by sharing your experience with (02) 5525 3300!
WRITE A REVIEWFrequently Asked Questions
Is 02 5525 3300 really Hearing Australia calling me?
Most likely yes. The number 0255253300 is allocated to Hearing Australia, a government-funded hearing service. However, you can independently verify by calling Hearing Australia's official number listed on their website or asking your GP for the correct contact details. Legitimate calls from 02 5525 3300 typically relate to account follow-ups, appointment confirmations, or referral processing if you have engaged their services.
Why does 02 5525 3300 call and never leave a message?
According to a detailed contributor report, Hearing Australia has a policy of not leaving voicemail messages due to privacy concerns. This practise has caused confusion among some recipients who missed calls from 0255253300. If you receive a silent or messageless call from 02 5525 3300, you can call them back or contact them via their official website to clarify the reason for the call.
Should I be concerned if 02 5525 3300 keeps calling me?
One contributor reported receiving four calls from 02 5525 3300 in a short period, which they found concerning. If calls from 0255253300 become persistent and unwanted, you should contact Hearing Australia directly to request removal from their calling list and note your contact preferences in their system. If the calling continues after you have requested they stop, you can report it to ACMA at acma.gov.au.
What should I do if I don't need Hearing Australia's services but they keep calling from 02 5525 3300?
Contact Hearing Australia directly and request removal from their calling list. You can also register with the Do Not Call Register at donotcall.gov.au to opt out of marketing calls. If calls from 02 5525 3300 persist after you have made these requests, keep a record of dates and times, then report the harassment to ACMA at acma.gov.au.
Could someone be impersonating Hearing Australia using the number 0255253300?
It is unlikely but not impossible. The number 02 5525 3300 is legitimately allocated to Hearing Australia through Telstra. However, if you are suspicious about any call, hang up and independently call Hearing Australia using the official number on their website. Never share personal or medical information with an incoming caller until you have verified their identity through official channels.
How can I confirm a call from 02 5525 3300 is actually from Hearing Australia?
Ask the caller to provide their name, department, and the reason for the call. Then independently verify by visiting the official Hearing Australia website or calling their main number listed there. If the caller cannot or will not provide clear identification, hang up and contact Hearing Australia directly. One contributor successfully called 0255253300 back and confirmed it was legitimate, noting the staff member was polite and professional.