- Suspicious
Community reports for 02 5123 7900 (0251237900): Contributors describe ATO impersonation calls requesting personal information and DOB with aggressive callback tactics.
ATO Impersonation Reports for 02 5123 7900
Three contributors have reported calls from 02 5123 7900 (also written as 0251237900) claiming to be from the Australian Taxation Office. The calls display hallmarks of an impersonation scam, with callers using personal details and attempting to extract sensitive information under false pretenses.
Two of the three reports specifically mention ATO impersonation, with one caller claiming to ring from the ATO's Victoria office. The reports suggest a coordinated approach where callers have already obtained contributors' names and are fishing for additional personal identifiers like date of birth.
What Callers from 02 5123 7900 Claim
One contributor received a call from someone named Rebecca who claimed to be calling from the ATO. The caller already knew the recipient's full name and asked for their date of birth, mentioning something about double taxation before abruptly ending the call when questioned further.
Another report involved a callback from 0251237900 where the caller claimed to be ringing from the ATO in Victoria but on a private number. When the recipient questioned this inconsistency, pointing out that the ATO would not call from a private number, the caller immediately hung up.
A third contributor noted receiving a call from 02 5123 7900 that displayed the message "hello this is a default agent" when attempting to ring back. This unusual voicemail message, combined with the personal information the initial caller possessed, raised immediate red flags for the contributor.
Report Patterns and Tactics
The impersonation approach used by 02 5123 7900 appears deliberate and somewhat sophisticated. Contributors have observed that the callers already possess their names, suggesting contact lists may have been sourced from a data breach or purchased illegally. The callers then request date of birth, a critical piece of information for identity theft or account takeover attempts.
Notably, when recipients have questioned inconsistencies in the callers' stories, they have hung up immediately rather than attempt to overcome objections. One contributor who questioned the claim of calling from an ATO private number found the caller severed the connection at once. This pattern of retreat when challenged is typical of scammers testing whether targets are likely victims.
What to Do If You Receive a Call from 02 5123 7900
If 02 5123 7900 calls you:
- Do not: Provide your date of birth, tax file number, bank account details, or any other personal information over the phone
- Do not: Return the call to the number displayed
- Do: Hang up immediately if the caller cannot explain why they are calling from an unusual number
- Do: If you believe you have a genuine ATO matter, disconnect and call the ATO directly on 1800 012 322 (the official ATO phone number) to verify
- Do: Block 02 5123 7900 in your phone settings to prevent future calls
- Do: Report the call to the ACMA and Scamwatch as soon as possible
Why the ATO Will Never Call You This Way
The Australian Taxation Office does not contact taxpayers by unexpected phone calls requesting personal information or date of birth. The ATO communicates primarily through the myGov portal, mail, or by scheduled appointment. If the ATO needs to speak with you about an outstanding tax matter, they will not ask for your DOB or other sensitive details over an unsolicited call. They already have this information on file.
How to Report 02 5123 7900
- Report to Scamwatch: Visit scamwatch.gov.au and lodge a report under the scams category. Provide details of what the caller said and when the call occurred.
- Report to the ACMA: The Australian Communications and Media Authority (ACMA) investigates phone-based scams. File a complaint at acma.gov.au.
- Report to Services Australia: If the caller falsely claimed to be from the ATO, report the impersonation to Services Australia at servicesaustralia.gov.au.
- Block the number: Use your phone provider's blocking service. Contact Optus (your service provider for this number) or enable call blocking through your phone settings.
- Contribute on Reverseau: Share your experience with 02 5123 7900 on this site to help other Australians identify and avoid this number.
Help others by sharing your experience with (02) 5123 7900!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
call claiming to be from ATO
They Called me with my name, asking me my DOB her name was Rebeca something. I`ve asked something about double taxation and she just say good bye. When calling again the number says "hello this is a default agent" what makes everything fell really odd.
I got a call back call from this number. She said she was calling from ATO in Victoria from a private number. I was waiting for a call back from Services NSW. As soon as I said that she had not called from a private number - she hung up.
Help others by sharing your experience with (02) 5123 7900!
WRITE A REVIEWFrequently Asked Questions
Can the ATO really call me from 02 5123 7900 or 0251237900?
No. The ATO does not make unsolicited calls requesting personal information like your date of birth or tax file number. If someone claiming to be from the ATO calls you and asks for sensitive details, it is a scam. Always disconnect and call the ATO directly on 1800 012 322 to verify any tax matter. The number 02 5123 7900 (0251237900) has been reported multiple times for false ATO claims.
What should I do if I already gave my date of birth to a caller from 02 5123 7900?
Contact your bank and credit card providers immediately to alert them of potential fraud. Consider placing a fraud alert with the Australian Credit Reporting Association (ACRA) or placing a ban on your credit file with Equifax or Experian. You may also lodge a report with the ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au. Monitor your bank accounts and credit statements closely for unauthorised activity.
Why do callers from 0251237900 already know my name?
One or more contributors reporting 02 5123 7900 have noted that callers already possessed their full names before the call began. This suggests the scammers have access to a contact list or database, possibly from a data breach of a government agency, financial institution, or retailer. This is common in sophisticated scam operations targeting Australians.
What does the voicemail message 'hello this is a default agent' mean for 02 5123 7900?
A contributor attempting to call back 0251237900 received the message 'hello this is a default agent' in the voicemail. This generic, non-human greeting is suspicious and suggests the number may be connected to an automated or spoofed system rather than a legitimate business. Legitimate government agencies use clear, professional voicemail greetings with department names.
How do I block 02 5123 7900 on my phone?
On most Australian phones, press and hold the number 02 5123 7900 in your call log, then select 'Block' or 'Add to Blocked Contacts.' Alternatively, ask your phone provider (Optus, for example, if this number reaches you on an Optus service) to block incoming calls from 0251237900. You can also enable 'Do Not Disturb' mode and allow only known contacts through.
Should I report 02 5123 7900 to the police?
Yes, you can report this number to local police, though they typically refer phone scams to the ACMA and Scamwatch for investigation. For faster action, report directly to Scamwatch at scamwatch.gov.au and the ACMA at acma.gov.au. If you believe you have been a victim of fraud as a result of a call from 0251237900, you can file a report with the Australian Federal Police via cyber.gov.au or call 1300 302 540.