- Scam
Community reports for 02 5114 9631 (0251149631): callers impersonate NAB fraud teams claiming suspicious card charges to extract personal information.
Bank Impersonation Reports for 02 5114 9631
Two contributors have reported calls from 02 5114 9631 (also written as 0251149631) claiming to represent NAB's fraud detection team. Both reports describe callers attempting to create urgency by referencing suspicious or 'dodgy' charges on the recipient's card. The tactic relies on the plausibility of fraud alerts to lower a person's guard before requesting sensitive information.
What distinguishes these reports is that both contributors independently verified the claims by contacting NAB directly through official channels and confirmed no suspicious activity existed on their accounts. This verification step prevented the scam from progressing further.
What Callers from 02 5114 9631 Say
Contributors report callers claiming affiliation with NAB's fraud team, using phrases like 'weird charges' and 'dodgy charges' to describe fictional fraudulent activity. The caller in one report stated there were unusual transactions on the recipient's card requiring immediate action.
Both calls from 0251149631 followed a similar pattern: the caller introduces themselves as being from the bank's fraud department, describes suspicious charges, and attempts to move the conversation toward collecting personal information or card details. When one contributor hung up to verify independently, the caller did not attempt to continue the conversation, suggesting they move to the next target after initial rejection.
Call Patterns and Timing
The two reports about 02 5114 9631 span a five-day window in mid-April. Both were answered calls, indicating the number may be part of an active outbound campaign targeting landline and mobile numbers. The allocation data shows 0251149631 is registered as a local ACT service through Primus Telecommunications.
Neither report indicates callbacks, voicemails, or follow-up contact attempts, suggesting the scammers move rapidly through call lists rather than pursuing individual targets after initial contact fails.
What to Do If You Receive a Call from 02 5114 9631
If you receive a call from 02 5114 9631 claiming to be from your bank's fraud team:
Do not engage with requests for personal information, card details, or account numbers. Legitimate banks do not request this information via unsolicited calls.
Hang up immediately. You are under no obligation to continue the conversation.
Contact your bank directly using the phone number on the back of your card or your bank's official website, not any number provided by the caller. This is the only way to verify whether suspicious activity actually exists on your account.
Do not assume legitimacy based on caller knowledge of your name or account type. Scammers obtain this information from data breaches or purchased contact lists.
How to Report 02 5114 9631
If you have received a call from 02 5114 9631 attempting to impersonate a bank or financial institution:
Report to ACMA (Australian Communications and Media Authority) at acma.gov.au. ACMA maintains a database of scam numbers and patterns to identify organised campaigns.
Report to Scamwatch at scamwatch.gov.au, the official Australian government scam reporting service. Include details of what the caller claimed, when the call occurred, and what information they requested.
Report to your bank directly. Banks have dedicated fraud reporting teams that track impersonation attempts using their names. This helps them issue warnings to other customers.
Report on Reverseau. Community reports help identify attack patterns and protect other Australians from the same number. Your experience with 0251149631 contributes to the safety intelligence that makes this platform valuable.
Help others by sharing your experience with (02) 5114 9631!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from the bank's fraud team saying weird charges were going through, hung up immediately and rang the bank direct - they said no suspicious activity
Bloke claiming to be from NAB fraud team, said there were dodgy charges on my card, hung up straight away
Help others by sharing your experience with (02) 5114 9631!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming to be from NAB if I don't have a NAB account?
Scammers using 02 5114 9631 may not know which bank you use. They often call with generic bank impersonation scripts, assuming high statistical likelihood that a random person has an account with one of Australia's major banks. If you don't bank with NAB, hang up immediately. If you do, verify independently before providing any information.
Is 0251149631 definitely a scam number or could it be a real NAB number?
The allocation data shows 0251149631 is registered to Primus Telecommunications as a local ACT service. NAB's official fraud team uses NAB's own phone infrastructure, not third-party telecommunications providers. The combination of impersonation claims from multiple contributors and the provider mismatch indicates this is not a legitimate NAB number.
What should I do if I already gave my card details to a caller from 02 5114 9631?
Contact your bank immediately using the official number on your card. Request a card cancellation and replacement. Monitor your account for unauthorized transactions. Consider placing a fraud alert with your bank and requesting transaction review for the period around the call. Report the number 02 5114 9631 to your bank's fraud team and to Scamwatch.
How do scammers get my name and account details to make 02 5114 9631 calls sound legitimate?
Scammers obtain contact information through data breaches, purchased or leaked databases, or public sources. The fact that a caller from 0251149631 knew your name does not mean the call is legitimate. Always verify through official channels independently, not by calling a number the caller provided.
Why did the caller hang up immediately when challenged?
Scammers using 02 5114 9631 likely work through large call lists with minimal engagement per target. When a recipient expresses doubt or decides to verify independently, the scammer moves to the next call rather than wasting time on a resistant target. Hanging up is a positive outcome-it prevents the scam from progressing.
Should I block 02 5114 9631 on my phone?
Yes. Blocking 0251149631 prevents future calls from this number. However, blocking a single number offers limited protection against organised scam campaigns, which often use multiple numbers sequentially. Reporting the number to ACMA and Scamwatch helps identify the broader operation and protects other Australians from the same scammers.