02 5114 4599 - Scam Alert: Commonwealth Bank Impersonation

• Scam

Be cautious of calls from 02 5114 4599, which have been reported as a scam by users mimicking Commonwealth Bank. Learn how to identify and handle such calls effectively.

The Nature of the Call

This specific phone number, 02 5114 4599 / 0251144599, has been flagged by Australians as a scam, with users reporting that the callers present themselves as representatives from Commonwealth Bank. Impersonation scams are increasingly prevalent, aiming to deceive victims into divulging sensitive financial information.

Understanding the Scam

The impersonation of established institutions, such as banks, is a tactic employed by scammers to instil confidence in their targets. Those who report 02 5114 4599 / 0251144599 indicate that it appears to be an effort to gather personal and financial details under the guise of providing banking assistance or resolving issues with accounts.

Characteristics of Such Scams

• Caller attempts to pressure the recipient into providing PIN numbers, passwords, or transferring funds.
• Unsolicited calls that raise concerns over account security or outstanding payments.
• Requests for immediate action—often using fear tactics about consequences—typical of fraud schemes.

How to Handle Calls from 02 5114 4599

If you receive a call from this number, it is advisable to:

• Do not engage: Hang up immediately without providing any personal details.
• Verify independently: Contact Commonwealth Bank directly using contact details from their official website.
• Report the call: Notify the Australian Cyber Security Centre (ACSC) or report to Scamwatch regarding the scam.

Your Safety is Paramount

Always be wary when receiving calls from unfamiliar numbers. Utilising services like Reverseau and conducting a reverse phone lookup in Australia can help you confirm the identity of the caller and protect your personal information. Always remember: if it sounds too good to be true, it probably is.