- Suspicious
- Scam
Community reports for 02 5104 0619 (0251040619): Callers impersonate Singapore Airlines, exploit fake website glitches, and pressure victims to pay inflated rebooking fees.
Airline Impersonation Reports for 02 5104 0619
Two contributors have reported scam calls from 02 5104 0619 (also written as 0251040619) involving fraudulent airline rebooking schemes. The callers impersonated Singapore Airlines staff and used fabricated technical issues to pressure victims into paying significantly higher fees for existing flight bookings. One contributor reported the caller claimed a website glitch prevented normal online booking, then pushed an alternative flight priced at $800 more than the original booking.
The pattern across reports about 0251040619 shows a coordinated effort to exploit airline passengers during vulnerable moments. Contributors indicate the scammers already possessed booking details and passenger names, suggesting potential access to airline reservation data or passenger lists from a prior breach.
What Callers from 02 5104 0619 Claim
According to community reports, callers from 02 5104 0619 use several specific deceptions:
- Claim the airline's website has a technical glitch preventing online bookings
- State that operational rebookings require urgent phone processing
- Pressure victims to pay substantial additional fees ($800+) immediately
- Create false urgency by suggesting alternative flights are filling quickly
- Present inflated pricing as unavoidable due to system issues
One contributor noted the caller demonstrated detailed knowledge of their original booking, including flight number and passenger name, which made the impersonation appear credible initially. The caller's approach exploited the false premise that the airline website was malfunctioning when the contributor's page actually worked normally.
Report Patterns and Timing
Both reports about 02 5104 0619 describe inbound calls where the contributor answered directly. The scam targets people who have active flight bookings and creates artificial pressure by claiming urgent rebooking is required. One report was submitted in October 2025, while the other dates to June 2025, suggesting this number has been in use for this scheme across multiple months.
The tactic of referencing specific operational rebookings indicates the scammers may be targeting passengers during actual airline schedule changes or disruptions, amplifying the sense of legitimate urgency. Contributors reported that the caller had sufficient booking information to sound authoritative, making it difficult to identify the fraud immediately.
What to Do If You Receive a Call from 02 5104 0619
If 02 5104 0619 calls you about a flight booking:
- Do not: Provide payment information, confirm personal details, or click any links sent during the call
- Do: Hang up and independently verify the call by contacting your airline directly using the number on your booking confirmation or the airline's official website
- Do: Check your flight status through the airline's official website or app - legitimate operational changes will appear there first
- Do: Be extremely cautious of unsolicited calls claiming website technical issues - airlines notify passengers through official channels first
- Do: Block 0251040619 after hanging up and report it to your airline
Never rely on contact details provided by the caller. Scammers often provide fake airline support numbers that connect to their operation. Always use official contact information from your booking confirmation or the airline's verified website.
How to Report 02 5104 0619
If you've received a scam call from 02 5104 0619 or 0251040619, report it through these official Australian channels:
- Scamwatch - scamwatch.gov.au - Australia's official scam reporting service
- ACMA (Australian Communications and Media Authority) - acma.gov.au - Telecommunications complaints and fraud reporting
- ReportCyber - cyber.gov.au - For cyber-enabled fraud and data breach concerns
- Your airline - Contact Singapore Airlines or your booking airline directly to report the impersonation attempt and flag your booking details
- Reverseau - Report your experience here to help other Australians identify this number
When reporting, include the date and time of the call, what the caller claimed, and any booking details they referenced. This information helps authorities track the scam operation and issue warnings to other potential victims.
Help others by sharing your experience with (02) 5104 0619!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Caller claimed I couldn't book flight online due to website glitch, tried upselling flight that was 800 dollars more, page actually worked fine
Number was used in an attempted phone scam, pretending to be Singapore Airline and trying to charge victims extra money for existing flights after operational rebookings.
Help others by sharing your experience with (02) 5104 0619!
WRITE A REVIEWFrequently Asked Questions
I just received a call from 02 5104 0619 claiming my flight needs rebooking. How do I verify if it's real?
Do not trust information from the call. Hang up immediately and contact your airline directly using the phone number on your booking confirmation or their official website. Never use a number provided by the caller. Check your flight status on the airline's official app or website - if there's a real operational change, it will be documented there. Airlines always notify passengers through official channels before requesting payments.
The caller from 0251040619 knew my booking reference and name. Doesn't that mean it's legitimate?
No. Community reports about 02 5104 0619 show the scammers have access to passenger booking details, which suggests potential data from previous airline breaches or leaks. Legitimate airlines will never cold-call you claiming website glitches or demand urgent payment over the phone. Real operational changes are always communicated through your booking portal first.
What should I do if I already gave payment information to 02 5104 0619?
Contact your bank or credit card provider immediately to report potential fraud and request transaction blocking. Then report the incident to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and your airline. Provide them with the date, time, and amount paid. Keep records of all communication for dispute purposes.
Why would scammers target airline passengers specifically?
Airline passengers are vulnerable because they often have active bookings, tight travel timelines, and fear of missing flights. Scammers using 0251040619 exploit this urgency by claiming website glitches and operational rebookings require immediate payment. Passengers are more likely to pay quickly to avoid disrupting their travel plans.
How did scammers get my flight booking information for the call from 02 5104 0619?
Community reports suggest the callers have access to passenger booking data, possibly from airline system breaches, data leaks, or third-party booking services. This is why the impersonation appears credible. If you suspect your booking information was compromised, report it to your airline and monitor your email for suspicious activity.
Is 0251040619 definitely a scam, or could there be legitimate reasons for this number?
Based on two confirmed community reports, 02 5104 0619 has been used exclusively for airline impersonation scams. Both reports describe identical tactics: false website glitches and pressure to pay inflated rebooking fees. There is no legitimate reason airlines would contact you this way. Block the number and report it to authorities.