- Unknown
- Uncertain
- Scam
- Spam
- Suspicious
02 4036 3569 (0240363569): 21 community reports reveal NSW Government impersonation offering free hot water replacements, plus persistent silent calls and hang-ups targeting businesses.
Government Impersonation and Hot Water Scam Reports for 02 4036 3569
Contributors have reported 21 incidents involving 02 4036 3569 (also written as 0240363569), with a clear pattern emerging around false NSW Government offers. One recent report describes a caller claiming to represent the NSW Government, offering a free hot water system replacement but unable to provide any substantive details when questioned. When the contributor pressed for information, the caller hung up immediately. The same caller reportedly contacted the recipient the following day with an identical pitch.
Another contributor answered a call from 0240363569 believing they were speaking with a legitimate service after seeing "Green Guys Australia" identified in their phone app, only to receive an unsolicited hot water replacement offer. A separate report details persistent follow-up calls about heat pump installation to someone who explicitly does not own a business, demonstrating either poor targeting or deliberate persistence despite objections.
Hang-Ups and Silent Call Behaviour from 02 4036 3569
A dominant pattern in reports about 02 4036 3569 involves the caller hanging up without speaking. Multiple contributors noted the line goes dead immediately upon answering, with several specifically mentioning the hang-up occurred as soon as they stated their company name. One contributor received four separate calls within two hours, with the caller hanging up if they didn't answer within five rings. Another report describes a call that went to voicemail, yet the caller disconnected the moment the recorded greeting began playing.
These silent calls suggest automated systems probing for live numbers or business operations. One contributor who answered a call from 02 4036 3569 reported complete silence on the line, followed by disconnection. The consistency of this behaviour across multiple reports indicates a systematic approach rather than isolated technical glitches.
Report Patterns and Business Targeting
Of the 21 community reports about 0240363569, the majority involve business phone lines rather than residential numbers. Contributors describe calls during and outside standard business hours, with several mentioning repeated attempts on the same day. The allocation data shows this number is provisioned through Symbio Networks as a local NSW service, yet the behaviour patterns and false NSW Government claims suggest misuse.
The timeline of reports spans from late 2023 through May 2024, with a concentration of activity in early 2024. Multiple contributors mention blocking the number after just one or two calls, yet others report the caller persisting through different numbers after being asked to remove them from the list. One contributor explicitly told the caller they were a nuisance, yet calls continued.
What to Do If You Receive a Call from 02 4036 3569
If 02 4036 3569 calls you:
- Do not: Engage with offers of free government services, provide personal or business details, or confirm your voicemail is active
- Do: Hang up immediately, block the number, and verify any NSW Government offer through the official NSW Government website or by calling them directly using a publicly listed number
- If they claim NSW Government: Know that legitimate government services never cold-call offering free replacements or upgrades - hang up and contact Services Australia or the relevant NSW agency directly
- If they won't stop calling: Document each call, block the number, and report the pattern to ACMA if calls continue after requesting removal
How to Report 02 4036 3569
If you receive suspicious calls from 02 4036 3569, report the incident to Australian authorities:
- Scamwatch: Report the scam at scamwatch.gov.au - include the date, time, what was offered, and any details you remember
- ACMA: Lodge a complaint about the call at acma.gov.au - particularly important if calls continue after you've asked to be removed from their list
- Do Not Call Register: If this is telemarketing, register at donotcall.gov.au and lodge a complaint for breaches
- ReportCyber: If any phishing or credential theft was involved, report to cyber.gov.au
- Reverseau: Add your experience to community reports here so other Australians can identify this number
Help others by sharing your experience with (02) 4036 3569!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Didn't pick up, sounded dodgy
Didn't answer, could be prank or important, who knows
Only answered because Truecaller said Green Guys Australia. caller offered to replace hot water system, raises suspicion
Kept calling about heat pump installation even though I don't own a business, continued from different numbers after I blocked them and asked to be removed from their list
Called - then hung up.. So, blocked this number.
Repeatedly called work phone, hung up without saying anything each time
Called several times, hung up every time I answered, especially when I mentioned my company name
Four calls in 2 hours, hung up if I didn't answer within 5 rings, told him he was a nuisance on 4th call
No response when I answer
Answered but no one spoke
multiple calls at my business, they hang up immediately every time
Scammer pests. Blocked.
call went to voicemail, soon as my recorded message started, they hung up immediately
Hung up immediately when I answered and said my business name
Claimed NSW Government, offered free hot water system replacement but couldn't explain details, hung up when questioned. called yesterday too with same offer
Called 5 times today and tried to tell me they were changing the gas hot water system on Monday... Not true and they are just lying scammers.
Caller said they'd come Monday to change gas hot water system, false, no scheduled service
Called 3 times in couple hours, never left message on voicemail
Called claiming to schedule LED light installation as government initiative, had strong Asian or Indian accent, very suspicious
Asking about LED light installation claiming government initiative, strong accent, hung up, called back minutes later with different ID but same accent
Called after 8 pm about LED light installation, told them calls not allowed after that hour, fourth unsolicited call that day
Help others by sharing your experience with (02) 4036 3569!
WRITE A REVIEWFrequently Asked Questions
Is 02 4036 3569 really from the NSW Government?
No. One contributor received a call from 0240363569 claiming to represent NSW Government and offering a free hot water system replacement, but the caller couldn't explain details and hung up when questioned. Legitimate NSW Government agencies do not cold-call offering free replacements or upgrades. If you receive such an offer from 02 4036 3569, hang up and contact the relevant government agency directly using an official number from their website.
Why does 02 4036 3569 keep hanging up when I answer?
Multiple contributors reported that when they answered calls from 0240363569, the line went silent and then disconnected - especially after mentioning their company name or business. This pattern suggests an automated system checking whether numbers are active. One contributor received four calls in two hours, with each call disconnecting within five rings if unanswered. This behaviour is typical of scam robocalling systems testing for valid numbers to target later.
What is 02 4036 3569 really selling?
Based on community reports, 0240363569 appears to be promoting hot water system replacements and heat pump installations, sometimes falsely claiming these are free government offers. One contributor received unsolicited calls about heat pump installation despite not owning a business, and after blocking the number, calls continued from different numbers. The pitch uses urgency and the appeal of free upgrades to hook targets.
I blocked 02 4036 3569 but they keep calling from other numbers - what should I do?
One contributor experienced this exact situation with 0240363569 - they blocked the number and asked to be removed from the list, but calls continued from different numbers promoting the same heat pump installation offer. This indicates an organised operation. Document each call with the date and time, report the entire pattern to ACMA at acma.gov.au, and lodge a Do Not Call Register complaint at donotcall.gov.au. You can also report the pattern to Scamwatch at scamwatch.gov.au.
Should I answer if 02 4036 3569 shows up as 'Green Guys Australia' in my phone app?
Not necessarily. One contributor saw 'Green Guys Australia' identified for 0240363569 in their phone app and answered, only to receive an unsolicited hot water replacement offer. Caller ID can be spoofed or misattributed, so even if a name appears, verify independently. Look up the business directly using a phone number from their official website, never one from an incoming call.
What should I do if 02 4036 3569 calls about a free government service?
Hang up immediately. A contributor received a call from 02 4036 3569 claiming NSW Government was offering a free hot water system replacement - when asked for details, the caller couldn't explain and disconnected. This is a classic scam red flag. Legitimate government services never cold-call with unsolicited free offers. If you're curious about a genuine program, contact the relevant NSW Government agency directly using a number from their official website, not from a call you received.