- Scam
02 4012 3774 (0240123774): Community report of robocall scam with recorded message asking to press 1 for English or 2 for Mandarin.
Robocall Scam Reports for 02 4012 3774
A contributor has reported receiving an automated robocall from 02 4012 3774 (also written as 0240123774), a local NSW number allocated to Symbio Networks. The call delivered a recorded message offering language selection options, asking callers to press 1 for English or 2 for Mandarin. According to the report, calls of this type from 0240123774 are characteristic of scam or spam campaigns that use automated systems to reach multiple numbers.
Robocalls with language selection prompts are commonly used by scammers to identify active phone numbers and filter responsive targets for downstream scam operations. The fact that 02 4012 3774 presented this multi-language menu suggests the caller may be operating a broader campaign targeting diverse communities across Australia.
What This Robocall Pattern Indicates
The recorded message structure reported on 02 4012 3774 follows a typical scam playbook. By asking callers to press a key, the operator gains confirmation of an active, monitored number. Contributors who press either option may be transferred to a live scammer or added to lists for follow-up contact. The dual-language menu (English/Mandarin) indicates the operator is deliberately targeting speakers of multiple languages, a tactic observed in coordinated scam networks.
Once a number like 0240123774 confirms you're responsive, you may receive additional calls from related numbers or be contacted via SMS with follow-up scam attempts, often posing as banks, delivery services, or government agencies.
Report Patterns and Timing
The single report about 02 4012 3774 was received on 15 April 2026. While limited data exists for this number, the caller's use of automated systems and language-based routing suggests this may be part of a larger robocall campaign. Contributors who have encountered similar robocalls report receiving them at various times throughout the day, though scammers often favour calling during business hours when people are more likely to answer.
What to Do If You Receive a Call from 02 4012 3774
If 02 4012 3774 calls you:
- Do not: Press any keys or respond to the recorded message, return the call, or provide any information
- Do: Hang up immediately, block the number in your phone settings, and do not engage with any follow-up messages
- Verify independently: If the call claims to be from a legitimate organisation (bank, government agency, delivery company), hang up and contact that organisation directly using a known phone number from their official website or statement
- Be aware: Pressing a key on a robocall confirms your number is active and monitored, potentially leading to more scam attempts
What to Do If You Receive an SMS from 02 4012 3774
While the report describes a call, robocall operators often follow up via SMS. If you receive an SMS from 0240123774:
- Do not: Click any links, download attachments, or reply to the message
- Do: Delete the message immediately and block the number
- Report it: Forward the SMS to 0429 999 888 (ACMA's spam reporting service) and report it as spam in your phone's messaging app
How to Report 02 4012 3774
- To ACMA (Australian Communications and Media Authority): Report robocalls and scam calls at acma.gov.au or call 1300 850 152
- To Scamwatch: Lodge a report at scamwatch.gov.au, which tracks scam trends and alerts the public
- To your phone provider: Contact Symbio Networks or your carrier to report the robocall
- On Reverseau: Share your experience with 02 4012 3774 to help other Australians identify this number and protect themselves from similar calls
Help others by sharing your experience with (02) 4012 3774!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Press 1 for English or 2 for Mandarin, these are always scam or spam
Help others by sharing your experience with (02) 4012 3774!
WRITE A REVIEWFrequently Asked Questions
What does it mean when a robocall asks me to press 1 for English?
A robocall like the one from 02 4012 3774 asking you to press 1 for English is typically a scam tactic. When you press a key, you confirm to the caller that your number is active and monitored by a real person. This information is valuable to scammers, who may then transfer you to a live operator or add you to lists for follow-up scam attempts. The best response is to hang up without pressing anything.
Is 02 4012 3774 a legitimate business number?
No. While 02 4012 3774 is allocated as a local NSW number to Symbio Networks (a real provider), the call reported from 0240123774 was a robocall delivering a scam message. Legitimate businesses do not use automated robocalls with generic language selection prompts. If a real organisation needs to contact you, they will use a properly identified number and allow you to verify their identity independently.
Should I press 2 for Mandarin instead of 1 for English?
No. Pressing either option on the robocall from 02 4012 3774 confirms your number is active and monitored. The scammer's intention is to identify responsive numbers regardless of which option you select. Hang up immediately without pressing any keys, regardless of which language option is offered.
What happens if I accidentally pressed a key on the robocall from 02 4012 3774?
If you pressed a key in response to the robocall from 0240123774, your number is now confirmed as active. You may receive additional scam calls or SMS messages. Block the number immediately and monitor your phone for follow-up contact. Do not engage with any subsequent calls or messages from 02 4012 3774 or related numbers, and report them to ACMA at acma.gov.au.
Why do scammers use robocalls with multiple language options?
Robocalls with dual-language menus like the one from 02 4012 3774 allow scammers to target diverse communities efficiently. By offering English and Mandarin, the operator reaches a broader audience and can segment callers by language preference for downstream scam attempts. This approach suggests the operation is organised and may be targeting multiple ethnic communities across Australia simultaneously.
How do I report 02 4012 3774 to authorities?
You can report the robocall from 02 4012 3774 (0240123774) to ACMA at acma.gov.au, by calling 1300 850 152, or by forwarding any related SMS to 0429 999 888. You can also report it to Scamwatch at scamwatch.gov.au. Reporting helps authorities track scam patterns and protect other Australians from 02 4012 3774 and related numbers.