02 3819 8656 - 0238198656: Electricity Company Impersonation

• Scam

One contributor reports 02 3819 8656 (0238198656) posing as an electricity company representative offering suspicious deals with aggressive tactics.

Electricity Company Impersonation Reports for 02 3819 8656

A contributor has flagged a call from 02 3819 8656 (also written as 0238198656) involving impersonation of an electricity company representative. The caller claimed to be "Jennifer" from the contributor's electricity provider, but several details immediately raised red flags. The caller could not actually name which electricity company she was calling from, despite claiming to represent one. This is a classic impersonation tactic used in utility scams targeting Australian households.

The contributor noted the caller spoke with a heavy accent and poor English, making the claimed name "Jennifer" lack credibility. When asked directly where the call was coming from, the caller became defensive and spoke over the contributor rather than providing a straight answer. The call originated from 0238198656, a NSW local-service number allocated to Symbio Networks Pty Ltd.

What the Caller from 02 3819 8656 Claimed

The caller from 02 3819 8656 claimed to have the "green light" to offer "fantastic deals" on electricity services. No specifics were provided about what these deals actually were, and the vague language is typical of scam approaches. The caller became aggressive when questioned, screaming loudly in the contributor's ear and speaking over attempts to ask clarifying questions. This hostile response to legitimate questioning is a known pressure tactic designed to intimidate and prevent the target from verifying claims.

When the contributor asked for the second time which company was calling, the caller responded defensively by saying the contributor "should know" where the call was from. This dismissive answer, combined with the inability to name the company, strongly suggests the caller was attempting fraud rather than making a legitimate utility company outreach.

Report Details and Timing

The contributor answered the call from 02 3819 8656 because they were expecting another call at that time. This is a common vulnerability exploited by scammers - they call during times when targets might be more likely to answer. The noisy background reported during the call is consistent with call centre operations, often used by overseas-based scam operations making mass outreach attempts to Australian phone numbers. The single report from 0238198656 came in late July 2026.

What to Do If You Receive a Call from 02 3819 8656

If 02 3819 8656 calls you claiming to represent your electricity company:

• Do not: Engage with pressure tactics, accept offers without verification, or provide personal information or account details
• Do: Hang up immediately, hang up regardless of the caller's response, and independently contact your electricity provider using the number on your bill
• Do: Block the number 0238198656 to prevent repeated calls, and report the number to relevant authorities
• Do: Remember that legitimate electricity companies will never pressure you with aggressive tactics or refuse to identify themselves clearly

Utility company impersonation scams often escalate to threats of disconnection or false emergency claims. The aggressive tone from this caller is a warning sign. Do not allow yourself to be rushed into any decision or agreement.

How to Report 02 3819 8656

Report this number through Australian government resources and to Reverseau:

• Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate telecom fraud and scam calls
• Report to Scamwatch at scamwatch.gov.au with details of what was claimed and when the call occurred
• If the scammer attempted to charge your account or access banking details, report to cyber.gov.au through the Australian Cyber Security Centre
• Block the number 0238198656 on your phone to prevent future calls
• Add your phone number to the Do Not Call Register at donotcall.gov.au if you haven't already (though scammers often ignore this)
• Contribute your own experience with 02 3819 8656 to Reverseau to help other Australians identify this number

Frequently Asked Questions