02 3819 6870 - 0238196870: FRANCOM Debt Collection Harassment Reports

• Scam

Community report for 02 3819 6870 (0238196870): Alleged illegal harassment calls from FRANCOM debt collectors. Contributors recommend reporting to ACMA.

FRANCOM Debt Collection Harassment Reports for 02 3819 6870

One contributor has reported calls from 02 3819 6870 (also written as 0238196870) alleging unauthorised harassment activity. The report indicates that this NSW-based local number is being used by FRANCOM, a debt collection entity that now operates under Panthera Capital ownership, to contact people with aggressive collection tactics.

The contributor describes the calling pattern as harassment with no legitimate debt recovery intent. According to the report, 02 3819 6870 is one of multiple similar numbers reportedly being misused for these purposes, suggesting a broader pattern of problematic calling behaviour from this organisation.

What This Number Is Being Used For

The contributor reports receiving calls from 0238196870 claiming to represent FRANCOM debt collection. The allegation is that this number and similar ones are being deployed for harassment rather than legitimate debt recovery communication.

The report suggests this calling activity may violate Australian Consumer Law and telecommunications regulations. The contributor specifically notes the need to document these calls and report them through official channels.

What to Do If You Receive a Call from 02 3819 6870

If 02 3819 6870 calls you:

• Do: Let the call go to voicemail rather than answering immediately
• Do: Request written documentation of any alleged debt before engaging further
• Do: Verify the caller's identity and company through official channels using publicly listed contact details
• Do: Keep records of all calls including date, time, and what was said
• Do not: Provide personal or financial information over the phone
• Do not: Make immediate payments based on caller demands
• Do not: agree to anything without proper written confirmation

If you believe the calls constitute harassment or breach debt collection regulations, document the interactions carefully.

How to Report 02 3819 6870

If you receive unwanted or harassing calls from 02 3819 6870, report them through these official Australian channels:

• ACMA (Australian Communications and Media Authority): Report illegal telemarketing and harassment calls at acma.gov.au - this is the primary regulator for telecommunications conduct
• Scamwatch: Document the call details at scamwatch.gov.au if the call involved deceptive practices
• ASIC: If debt collection conduct breaches financial services laws, report to asic.gov.au
• Your telecommunications provider: Contact Symbio Networks (the provider for this number) to report abuse of their network
• Local police: If harassment escalates or involves threats, lodge a report with NSW Police
• Reverseau: Contribute your own experience with 0238196870 to help other Australians identify this number

Understanding Debt Collection Rights in Australia

Legitimate debt collectors in Australia must follow strict regulations under the Australian Consumer Law and the Privacy Act. Harassment, threats, or contact at unreasonable hours are prohibited. If a caller from 02 3819 6870 does not provide verifiable details or refuses to confirm details in writing, this is a red flag.

You have the right to request written proof of any debt before acknowledging it or making payments. Licensed debt collectors must identify themselves, their company, and provide a reference number for the alleged debt.

Frequently Asked Questions