- Scam
- Spam
02 3819 6784 (0238196784): Community reports describe repeated calls from someone claiming to be 'Roger' from iSelect, with aggressive callback patterns and possible impersonation tactics.
Impersonation and Persistent Calling from 02 3819 6784
Two contributors have flagged 02 3819 6784 (also written as 0238196784) for repeated unwanted contact within a single day. One report specifically mentions impersonation, with callers identifying themselves as 'Roger' from iSelect. The pattern suggests coordinated callback attempts rather than a single misdial, with contributors receiving multiple calls from the same number in quick succession.
The allocation shows 02 3819 6784 is registered as a local service through Symbio Networks in NSW, which is typical for legitimate business lines but can also be used to appear more credible during impersonation attempts.
What Callers from 02 3819 6784 Claim
Contributors report that callers identify themselves as 'Roger from iSelect'. One contributor described the caller as persisting with 'usual shenanigans', suggesting a pattern of pressure tactics or misleading claims consistent with impersonation. The repeated callback attempts within hours indicate the caller is not respecting contributor preferences to end contact.
The reference to 'not Roger this time' in one report suggests multiple callers may be involved in the same operation, or that the name 'Roger' is being used as a cover identity by someone falsely claiming iSelect affiliation.
Call Patterns and Timing
Both reports occurred on the same day (5 November 2025), with the first incoming call logged at 06:37 and a follow-up report at 10:20. One contributor noted receiving four calls from 02 3819 6784 in a single day, while another reported five calls from the same source. This frequency pattern is consistent with aggressive callback scam tactics, where callers attempt multiple times to reach a target, hoping fatigue or confusion will lead to engagement.
The repeated nature of calls from 0238196784 within hours suggests the caller has a list of numbers and is working through them systematically rather than responding to opt-out requests.
What to Do If You Receive a Call from 02 3819 6784
If 02 3819 6784 calls you:
- Do not: Confirm your identity, provide personal or financial details, or agree to any offers or services
- Do not: Return the call or provide a callback number if asked
- Do: Hang up immediately if the caller claims to be from iSelect or any other company you don't recognise
- Do: Verify any claim independently by calling the official organisation's publicly listed number (never use a number provided by the caller)
- Do: Block 02 3819 6784 on your phone after the first unwanted call
- Do: If the caller persists after you've asked them to stop, do not engage further - simply hang up and block
How to Report 02 3819 6784
If you've received calls from 02 3819 6784 or 0238196784:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for scam and spam breaches
- Lodge a report with Scamwatch at scamwatch.gov.au with details of what the caller claimed
- If calls continue after you've asked the caller to stop, you may also report to the Do Not Call Register at donotcall.gov.au (though this primarily covers telemarketing)
- Add 02 3819 6784 to your phone's block list to prevent future contact
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 3819 6784!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Fifth call today from same scammers, not Roger this time, usual shenanigans
Roger from iSelect called four times today, won't quit
Help others by sharing your experience with (02) 3819 6784!
WRITE A REVIEWFrequently Asked Questions
Is 02 3819 6784 really from iSelect?
Community reports indicate callers claim to represent iSelect but exhibit impersonation tactics. One contributor noted the caller refused to respect opt-out requests and called multiple times in hours - behaviour inconsistent with legitimate iSelect customer service. Always verify independently by hanging up, finding iSelect's official contact number yourself, and calling that number directly. Never trust contact details provided by the caller from 02 3819 6784.
Why is 0238196784 calling me repeatedly in one day?
Contributors report receiving 4-5 calls from 0238196784 within hours, suggesting the caller is working through a list and persisting despite opt-out requests. This aggressive callback pattern is typical of scam operations testing how many targets will engage. Each hang-up registers as a 'potential lead' in their system, so blocking 02 3819 6784 after the first call is more effective than engaging multiple times.
What should I do if the caller from 02 3819 6784 already has my details?
If the caller from 02 3819 6784 knew your name or suburb before you provided it, this suggests your information has been sourced from a data breach or purchased list. Do not provide any additional details. Hang up, block 0238196784, and monitor your accounts for suspicious activity. Report the call to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au to alert authorities to the data sourcing.
Can I report 02 3819 6784 to iSelect directly?
Yes. If callers from 02 3819 6784 are falsely claiming to represent iSelect, contact iSelect directly through their official website or publicly listed phone number and report the impersonation. This helps iSelect take action against fraudsters using their brand. You should also report to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au, as impersonation of a known brand indicates a coordinated scam operation.
Why is 0238196784 allocated to Symbio Networks?
The allocation to Symbio Networks (a NSW-based telecom provider) doesn't indicate legitimacy - scammers often use VoIP services and local numbers to appear credible. A local NSW number from 02 3819 6784 is more likely to be answered than an obvious overseas number. This is a deliberate tactic. Always verify the caller's identity independently rather than trusting their number origin.
Should I answer if 02 3819 6784 calls again?
No. Contributors who answered calls from 02 3819 6784 received repeated callback attempts. If you've already received one call from 0238196784, block the number immediately and let any further calls go to voicemail. Scammers track which numbers engage, and each answer signals your number is active, triggering more calls. Blocking is faster and more effective than answering and requesting removal.