- Scam
- Suspicious
The number 02 3819 5669 is identified as a scam. Users report calls from this number claiming to be from Telstra's technical department. Learn how to recognise and handle such calls.
Profile of 02 3819 5669
The phone number 02 3819 5669 / 0238195669 has garnered attention due to numerous user reports categorising it as a scam. This number is being used by individuals claiming to represent Telstra's technical support team, but in reality, it is a fraudulent attempt to extract personal information from unsuspecting victims.
User Reports Analysis
According to user feedback, this number has reached out with alarming frequency, particularly around June 2022. The callers often adopt an Indian accent, purportedly representing Telstra, and claim there are issues with the recipient's internet connection. These tactics align with classic scams where impostors offer technical support to create a sense of urgency and gain trust.
Identifying the Scam
This kind of call is identified as a technical support scam. The key indicators are:
- The caller's failure to leave a message indicates knowledge of spam tactics.
- Reports mention receiving calls without prior interaction, often from unfamiliar numbers.
- Users express knowledge of the scam due to the prefix "02" and the suspicious nature of the claims.
What to Do If You Receive a Call from This Number
If you receive a call from 02 3819 5669:
- Do not engage: Simply hang up if you pick up. Scammers often prey on individuals who engage, feeding off the reaction.
- Verify: You can always contact Telstra directly using the official contact numbers available on their legitimate website, enabling you to check if there are any real issues with your service.
- Report: If you think the call is a scam, consider reporting it to Scamwatch or using Reverseau to see if others have similar experiences.
In conclusion, 02 3819 5669 / 0238195669 is undeniably part of a malicious scheme trying to capitalise on the unsuspecting nature of individuals concerned about their internet service. All callers should remain vigilant and utilise resources such as Reverse Phone Lookup Australia to identify and filter out suspected scammers in their phone activity.
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What Our Users Reviewed
Indian call centre ringing advising my Telstra internet was having problems. I hung up.
An individual with an Indian accent called, claiming to be from the technical department of Telstra.
I got a call from this number this morning, and as soon as I noticed the "002" prefix, I was sure it was a scam, so I decided not to answer the call.
This caller is a lowlife scammer who does not leave any messages. I have reported the number to Scamwatch.