- Scam
Community reports for 02 3816 1769 (0238161769) describe spoofed government and business impersonation calls with automated robocall messages offering language options.
Impersonation and Robocall Reports for 02 3816 1769
Three contributors have reported incoming calls from 02 3816 1769 (also written as 0238161769) involving impersonation and automated robocall tactics. The reports describe callers falsely claiming to represent both government departments and legitimate business entities, with several calls featuring pre-recorded messages rather than live operators. The combination of spoofed caller ID with automated messaging is a hallmark of coordinated scam operations.
One contributor received calls from 02 3816 1769 claiming to be from Symbio Pty Ltd, a legitimate NSW-based telecommunications provider. The same contributor noted receiving nearly identical calls from a different number (08) 7371 2701 also purporting to be Symbio, suggesting either systematic number spoofing or a front operation using multiple stolen identities. This pattern of dual-number impersonation indicates a sophisticated operation targeting multiple victims with the same false premise.
What Callers from 02 3816 1769 Claim
Reports about 0238161769 reveal callers using two distinct impersonation strategies. One group of calls claimed affiliation with Symbio Pty Ltd, a real telecommunications company. Another contributor received a voicemail from 02 3816 1769 claiming to represent a government department, instructing the recipient to press a number to connect with an officer.
A notable feature across multiple reports of 02 3816 1769 is the inclusion of language options in the automated messages. One contributor reported three calls within a single hour from this number, with voicemail messages offering language selection options before requesting health information updates. This multi-language capability suggests targeting a broad population rather than individuals, typical of mass-scale robocall campaigns.
Call Patterns and Timing
The calling behaviour from 02 3816 1769 indicates aggressive, repetitive contact patterns. One contributor received three separate calls from this number within a one-hour window, with at least one leaving a voicemail. Another report came via voicemail alone, suggesting the caller does not require live conversation to execute the scam.
The use of pre-recorded messages with interactive options (language selection, press a number for an officer) indicates automated infrastructure capable of handling high call volumes. Multiple contributors reported receiving calls from 02 3816 1769 on different dates, with the most recent report from 12 June 2026, suggesting ongoing activity rather than isolated incidents.
What to Do If You Receive a Call from 02 3816 1769
If 02 3816 1769 calls you:
- Do not: Press any numbers, respond to prompts, or stay on the line to speak with an operator
- Do not: Confirm your personal details, provide health information, or agree to any service updates
- Do not: Return the call if you suspect it is a scam
- Do: Let the call go to voicemail and do not return it
- Do: Block 02 3816 1769 immediately on your phone
- Do: Verify independently by calling the official number of any organisation the caller claims to represent (use a number from their official website, not one provided by the caller)
- Do: Hang up if the caller becomes aggressive or threatens legal action or arrest
How to Report 02 3816 1769
If you receive scam calls from 02 3816 1769 (0238161769), report the activity to Australian authorities:
- Scamwatch: Report the call at scamwatch.gov.au. Provide the date, time, and content of the call, plus any claims made by the caller.
- ACMA (Australian Communications and Media Authority): File a complaint about robocalls and spoofing at acma.gov.au. ACMA tracks patterns of illegal calling activity.
- ReportCyber: If the call involved a phishing attempt or request for online credentials, report it at cyber.gov.au.
- Reverseau: Contribute your experience on Reverseau to help other Australians identify this number. Your report helps the community stay informed.
Help others by sharing your experience with (02) 3816 1769!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Also got a call at another time from (08) 7371 2701 which also purports to be Symbio Pty Ltd. Clearly someone is either spoofing their numbers to appear to be from two States or they are a front for Scammers.
Three calls in an hour with a partial voicemail about updating health info, offered language option too
Voice message claiming to be from a government dept, wanted me to press a number for an officer. Language options too. Dodgy as
Help others by sharing your experience with (02) 3816 1769!
WRITE A REVIEWFrequently Asked Questions
Why did 02 3816 1769 claim to be from Symbio Pty Ltd if they are a real company?
Scammers frequently spoof or impersonate legitimate Australian businesses to gain trust. One contributor received calls from both 02 3816 1769 and another number (08) 7371 2701, both claiming to be Symbio Pty Ltd. This suggests the callers either spoofed Symbio's identity entirely or compromised their number. Always verify caller claims by independently contacting the organisation using a number from their official website, not one provided by the caller of 0238161769.
What does it mean that 02 3816 1769 offered language options in the voicemail?
Pre-recorded messages with language options indicate an automated robocall system designed to target large populations without regard to individual circumstances. The fact that 02 3816 1769 sent three calls within one hour with these multi-language prompts suggests a mass-scale campaign, not a targeted business communication. Legitimate companies typically contact individuals directly without requiring language selection in automated messages.
Is 0238161769 actually registered to a government department?
No. While one contributor reported a voicemail from 02 3816 1769 claiming to represent a government department and asking to press a number for an officer, this is a classic impersonation scam tactic. The actual allocation data shows 0238161769 is registered to Symbio Networks Pty Ltd, an NSW telecommunications provider. Government departments do not conduct official business through unsolicited robocalls with press-to-connect prompts.
Should I press the number the automated voice from 02 3816 1769 asked me to press?
No. Do not press any numbers or respond to prompts from 02 3816 1769. Pressing a number typically confirms your line is active and monitored by a person, or it may connect you to a scammer posing as a government officer or business representative. Hang up immediately and block the number instead.
Why did I get three calls from 02 3816 1769 within one hour?
Robocall operations often use rapid-fire calling strategies to increase the likelihood that someone will answer or engage. One contributor reported receiving three calls from 0238161769 within a single hour, each with voicemails about updating health information. This pattern is typical of automated scam campaigns that dial hundreds or thousands of numbers sequentially. Blocking 02 3816 1769 and reporting it to ACMA helps disrupt these operations.
What should I do if 02 3816 1769 claims my health information needs updating?
Do not respond. Contributors reported voicemails from 02 3816 1769 claiming health information updates were required. Legitimate health providers and government health services do not contact citizens via unsolicited robocalls asking for personal information. Hang up, block 0238161769, and if the message references a real organisation, contact that organisation directly using a phone number you find independently to verify whether they actually tried to reach you.