02 3816 1711 - 0238161711: Robocall and SIM Scam Reports

• Suspicious
• Uncertain
• Spam

02 3816 1711 (0238161711): Community reports of robocall SIM restriction scams with recorded messages in English and Chinese, phishing tactics, and repeated calls from similar numbers.

Robocall SIM Scam Reports for 02 3816 1711

Six contributors have reported activity from 02 3816 1711 (also written as 0238161711), with a clear pattern emerging around automated SIM restriction scams. The most detailed report describes a robocall leaving voicemail messages claiming the recipient's SIM card has a service restriction notification, instructing callers to press 1 for English or 2 for Chinese to speak with a specialist. This mimics legitimate telco communications but is a phishing attempt designed to capture personal information.

What makes 0238161711 particularly concerning is the contributor's note that the caller has used different numbers previously with identical messages. This suggests an operation using multiple phone numbers to evade blocking, a common tactic among organised scam networks. The contributor explicitly flagged this as phishing activity targeting Australian mobile users.

What Callers from 02 3816 1711 Say

The recorded message from 02 3816 1711 falsely claims there is a service restriction on the recipient's SIM card and requests the caller press a digit to connect with a specialist. The bilingual prompt (English and Chinese) suggests the scammers are targeting a broad demographic across Australia.

Contributors who answered calls from 0238161711 report hearing only a recorded machine message before disconnecting. One contributor answered and immediately hung up after hearing the automated voice. This matches known robocall behaviour where the system disconnects if a real person answers, as the scam relies on victims pressing digits during the voicemail message or callback.

Report Patterns and Timing

The most recent report about 02 3816 1711 came in on 4 July 2026, indicating the number remains active. Three of the six reports involved answered calls where callers either heard brief machine messages or the line cut off within seconds, consistent with automated dialling systems testing for active numbers.

Two contributors received voicemails or answered to hear recorded messages, confirming 0238161711 is operating as a robocall campaign. The pattern of short ring-offs and quick disconnects after connection suggests the operation is using automated systems to identify active phone numbers for follow-up targeting.

What to Do If You Receive a Call from 02 3816 1711

If 02 3816 1711 calls you:

• Do not: Press any digits, return the call, click any links mentioned, or provide personal information
• Do: Hang up immediately, do not engage with the recorded message, block the number in your phone settings
• Do: Verify any SIM issues directly by calling your mobile provider using a number from your bill or their official website, never use numbers provided by unsolicited callers
• Do: Be aware this number may call from slightly different numbers in future attempts, so remain cautious of similar Sydney area codes claiming SIM restrictions

What to Do If You Receive a Voicemail from 02 3816 1711

If 0238161711 leaves a voicemail claiming SIM card issues:

• Do not: Call back the number or follow any instructions in the message
• Do: Delete the voicemail, block the number immediately, and contact your mobile provider directly using the number on your bill
• Do: Note that legitimate telco notifications come from official numbers and direct you to contact your provider, not to press digits during a voicemail

How to Report 02 3816 1711

Report this number and your experience through multiple channels:

• ACMA (Australian Communications and Media Authority): Report robocalls and phishing scams at acma.gov.au
• Scamwatch: Lodge a detailed report at scamwatch.gov.au, including the message content and any tactics used
• Your mobile provider: Contact your telco directly to report the scam impersonating SIM restriction notifications
• ReportCyber: If you clicked any links or provided information, report to cyber.gov.au
• Reverseau: Contribute your experience with 02 3816 1711 to help other Australians stay informed about this active campaign

Frequently Asked Questions