- Uncertain
- Suspicious
- Spam
- Scam
02 3816 1708 (0238161708): 9 reports of robocalls with impersonation - callers claiming to be immigration and health services with automated messages offering language options.
Robocall and Impersonation Reports for 02 3816 1708
Nine contributors have reported calls from 02 3816 1708 (also written as 0238161708) involving automated recordings and impersonation of Australian government agencies. The pattern is distinctive: robocalls offering language options, including Chinese, combined with false claims of affiliation with immigration and health services.
Two reports specifically detail impersonation of government departments. One contributor received a call claiming to be from the immigration department that offered Chinese as a language option. Another received an automated message impersonating a health service attempting to verify doctor details. The presence of multiple language options suggests these robocalls are broadly targeted rather than personalised to individual recipients.
What Callers from 02 3816 1708 Do
The robocalls from 0238161708 consistently use automated recordings with language selection prompts. One contributor answered and heard a robotic voice asking them to pick English or Chinese. Another received a voicemail containing prompts and foreign language content, suggesting a partial recording or incomplete call routing.
Contributors report the calls from 02 3816 1708 often ring for extended periods without leaving coherent messages. One contributor noted the number rang for ages before going to voicemail, only to find nothing recorded. Several calls resulted in silent hang-ups after a couple of seconds with no voicemail left behind. The inconsistency suggests either automated dialling with poor call completion or deliberate hang-up tactics.
Report Patterns and Call Behaviour
Of the nine reports about 0238161708, two involved calls with no message left from a location described as "Berlang" (spelling unclear). These silent calls match a pattern common with robocall campaigns that test whether numbers are active. Three contributors reported uncertain or unclear voicemails, and two reported brief calls that disconnected immediately.
The confirmed impersonation reports (immigration department and health service) represent the most serious category, though smaller in number. The robocall-recorded-message tactic appears in two separate reports, indicating this is not a one-off occurrence from 02 3816 1708. Most reports were submitted in mid-to-late June 2026, suggesting concentrated campaign activity during that period.
What to Do If You Receive a Call from 02 3816 1708
If 02 3816 1708 calls you:
- Do not: Engage with the robocall, press any buttons, or follow voice prompts requesting language selection or personal information
- Do not: Return the call or provide any details if you answer
- Do: Let it go to voicemail and do not respond if it rings back
- Do: Hang up immediately if you hear a robotic voice or automated message claiming to be from government agencies
- Do: Block 02 3816 1708 on your phone to prevent future calls
- Do: Verify any claim about immigration or health matters by calling the official government department directly using a number from their official website, never using a number provided by the caller
How to Report 02 3816 1708
Robocalls and government impersonation are serious issues affecting many Australians. If you have received calls from 02 3816 1708, you can report this activity through several channels:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate unwanted calls and have enforcement powers against telemarketers and scammers
- Report to Scamwatch at scamwatch.gov.au if the call involved impersonation of government departments or requests for personal information
- If the call claimed to be from immigration or visa-related services, report to Services Australia at servicesaustralia.gov.au
- Report the number on Reverseau to contribute to community intelligence about this phone number
- If you believe you have been targeted by a cyber scam, you can also report to ReportCyber at cyber.gov.au
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Missed call, ignored it based on other reports about the number
Missed the call, voicemail's in a language I don't speak, probably a rip-off
No message left. Call from strange unknown town called Berlang.
No message left. Call from strange unknown town called Berlang.
Robotic voice asking to pick English or Chinese
Message had prompts and some foreign language, possibly a partial recording
Rang my phone earlier, came up with a name I didn't recognise, rang for ages then voicemail with nothing on it
Claimed to be immigration department and offered Chinese as a language option
Automated message pretending to be from a health service, wanted to verify my doctor details, definitely spam
Rang for a couple of seconds then cut out, didn't leave a voicemail
Same number rang me, I missed it, nothing left on voicemail
Help others by sharing your experience with (02) 3816 1708!
WRITE A REVIEWFrequently Asked Questions
What does a robocall claiming to be from the immigration department sound like?
According to a contributor who received a call from 02 3816 1708, the call offered Chinese as a language option and claimed affiliation with the immigration department. The robocall from 0238161708 used an automated recording rather than a live person. Australian immigration authorities will never call unsolicited offering multiple language options - always verify by calling the official department directly.
Why does 02 3816 1708 ring for a long time then leave no voicemail?
Several contributors reported calls from 0238161708 that rang for extended periods before voicemail kicked in, but nothing was recorded. This pattern is typical of automated robocall systems testing whether your number is active and answered by a real person. These campaigns often disconnect if they detect a human, to avoid wasting robocall resources.
Should I press a button when 02 3816 1708 asks me to choose a language?
No. A contributor who answered the robocall from 02 3816 1708 heard a robotic voice asking to pick English or Chinese. Do not press any buttons, as this confirms your number is active and monitored, potentially leading to more calls. Hang up immediately when you hear automated prompts from 0238161708.
Is 02 3816 1708 a legitimate government agency number?
No. One report describes a call from 0238161708 claiming to be from a health service wanting to verify doctor details - this is impersonation. Another report details a caller from 02 3816 1708 falsely claiming to represent the immigration department. Australian government agencies do not contact citizens unsolicited to verify personal details via automated robocalls.
What should I do if I already gave information to the caller from 02 3816 1708?
If you provided personal information to a call from 0238161708 claiming to be government, monitor your accounts for suspicious activity and consider contacting the real agency directly. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). If financial details were shared, contact your bank immediately.
How do I block 02 3816 1708 on my phone?
On most Australian phones, you can block 0238161708 by going to your recent calls list, selecting the number 02 3816 1708, and choosing 'block' or 'add to blocked list'. This will prevent calls from 0238161708 from ringing through, though they may still leave voicemails depending on your phone settings. Check your phone's help guide for specific blocking instructions for your device model.