- Spam
- Scam
- Suspicious
Community reports for 02 3816 1705 (0238161705): Three contributors flag automated robocalls with recorded messages in Chinese and suspicious IVR prompts.
Robocall Reports for 02 3816 1705
Three contributors have reported incoming calls from 02 3816 1705 (also written as 0238161705) that are all automated robocalls with recorded messages. Each interaction involved pre-recorded audio rather than a live caller, and the patterns suggest this number is being used to distribute unwanted automated calls across NSW.
The common thread across reports of 0238161705 is the presence of recorded messages and interactive voice response (IVR) systems prompting callers to make selections. One contributor noted the number is allocated to Berlang, NSW via Symbio Networks, though multiple reports express scepticism about the legitimacy of this location claim.
What Callers from 02 3816 1705 Play
Contributors who have interacted with 02 3816 1705 describe distinctly different automated experiences. One contributor received a voicemail consisting entirely of a prerecorded message in Chinese with no English content or explanation. Another contributor who answered the call reached an automated prompt offering language selection between English and Chinese.
A third report about calls from 0238161705 mentioned hearing a pause followed by a beep and a robotic voice saying "exception" or similar wording before the call disconnected. This pattern of silence, beeping tones, and fragmented robot voice is characteristic of testing calls or misconfigured IVR systems.
Report Patterns and Timing
All three reports of 02 3816 1705 arrived within a four-day window in mid-June, suggesting either a concentrated campaign or ongoing automated dialling from this number. The calls reached contributors across different channels - one as a voicemail, two answered directly.
The variety in recorded messages received from 0238161705 suggests this may be a shared or compromised line cycling through different automated scripts rather than a single consistent scam operation. One contributor characterised the experience as "dodgy" based on the technical abnormalities rather than any specific threatening content.
What to Do If You Receive a Call from 02 3816 1705
If 02 3816 1705 calls you:
- Do not: Press any buttons in response to IVR prompts, return the call, or engage with automated messages
- Do: Hang up immediately, do not leave a voicemail response, block the number in your phone settings
- Consider: The silence or beeping patterns reported suggest this may be an automated system testing active numbers - not engaging prevents marking your line as viable for future calls
What to Do If You Receive an SMS from 02 3816 1705
This number has not generated SMS reports, but if you receive an SMS from 0238161705 or any associated number:
- Do not: Click any links, reply to the message, or call the number back
- Do: Delete the message immediately, block the sender, report it as spam to your carrier
- Forward: Report SMS-based scams to the ACMA at 0429 999 888 with the full message content and timestamp
How to Report 02 3816 1705
If you receive unwanted calls from 02 3816 1705 or 0238161705, you can report them through several official channels:
- ACMA (Australian Communications and Media Authority): Report the call via acma.gov.au - they investigate unlawful telemarketing and robocalls
- Scamwatch: If the call involved any attempt to obtain information or money, report details at scamwatch.gov.au
- Do Not Call Register: Register your number at donotcall.gov.au if you wish to opt out of marketing calls (though this does not stop scam robocalls)
- On Reverseau: Add your own report to help other Australians recognise this number and avoid engagement
Help others by sharing your experience with (02) 3816 1705!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Robo call, best not to answer
Missed call with no follow-up
Went to voicemail and got the press 1 for English press 2 for Mandarin routine, obvious con
Call supposedly from somewhere in NSW, voicemail in an Asian language, phone translated it but didn't make sense, sounds like a dodgy call
Robocall / scam. Left a prerecorded voicemail all in Chinese. No one is calling from 'Berlang, NSW' - ignore.
Got a voicemail in another language, sounded like a robot
Got through to a message about pressing buttons for English or Chinese
Pause, then a beep, then robot voice saying 'exception' or something - smells dodgy
Help others by sharing your experience with (02) 3816 1705!
WRITE A REVIEWFrequently Asked Questions
Why am I receiving robocalls from 02 3816 1705?
Three contributors have reported 0238161705 uses automated IVR systems with recorded messages rather than live callers. This suggests the number is being used as an automated dialling source. Robocalls often target numbers at random or from purchased contact lists, and answering or engaging with the IVR may flag your number as active. The best response is to hang up without pressing any buttons.
Should I press a button on the 02 3816 1705 robocall menu?
No. One contributor who answered 0238161705 heard a prompt to press buttons for English or Chinese selection. Pressing any button confirms your number is active to the automated system and may result in more calls. Hang up immediately without interacting with the IVR menu.
Is 02 3816 1705 a real number in Berlang, NSW?
The number 0238161705 is allocated to Berlang, NSW via Symbio Networks according to carrier data, but one contributor expressed scepticism about the legitimacy of this claim. Scammers and robocall operators often use legitimate-looking local numbers or VoIP services to appear credible. The robocall nature of reports suggests this is not a standard business line.
What does the beeping and 'exception' message from 02 3816 1705 mean?
One contributor reported hearing a pause, beep, and robotic voice saying "exception" from 0238161705 before the call dropped. This technical pattern often indicates a misconfigured IVR system or an automated testing call verifying that a number is reachable. It is not a legitimate customer service interaction. Do not call back or engage further.
Why did I get a voicemail in Chinese from 02 3816 1705?
One contributor received a prerecorded voicemail entirely in Chinese from 0238161705 with no English explanation. This suggests the robocall system may be distributing different language versions of automated messages. The lack of any intelligible context or business name indicates this is not a legitimate service provider trying to reach you.
Should I report 0238161705 to the ACMA?
Yes. Robocalls like those from 02 3816 1705 are unlawful telemarketing under Australian Communications and Media Authority regulations. Report the call at acma.gov.au with the date, time, and description of the recorded message or IVR prompt. Include the number 0238161705 in your report to help ACMA track patterns of automated dialling abuse.