- Suspicious
02 3816 1597 (0238161597): Community reports of automated robocalls with recorded female voice offering language selection, then switching to Chinese. Multiple contributors blocked as spam.
Robocall Reports for 02 3816 1597
Two contributors have reported receiving automated robocalls from 02 3816 1597 (also written as 0238161597) via voicemail. Both reports describe an identical pattern: a recorded female voice offering language selection, requesting callers press 1 for English or 2 for Chinese, followed by content in Chinese before the call disconnected or was intercepted as spam.
The number is allocated as a local service in NSW through Symbio Networks Pty Ltd. The consistency of the message and timing of reports suggests systematic robocalling activity rather than isolated incidents.
What Callers from 02 3816 1597 Do
Contributors report that calls from 0238161597 do not reach their phones directly - instead, voicemail or spam detection systems intercept the calls and record the automated message. The recorded voice asks callers to select their preferred language by pressing a keypad number, then proceeds with content in the selected language (or in Chinese regardless of selection).
Neither contributor answered the call directly. Both reported that 02 3816 1597 was flagged automatically by their phone's spam detection or voicemail system, preventing the call from reaching them. This suggests the number is already recognised by Australian carriers as automated calling activity.
Report Patterns and Timing
Both reports of 0238161597 were submitted within 30 minutes of each other on consecutive dates (April 8-9, 2026), indicating either repeated calling activity or similar calls to different recipients within a short timeframe. Both contributors took action immediately: they blocked the number and reported it as spam through their phone system.
The automated nature of these calls to 02 3816 1597, combined with rapid detection by phone carriers, suggests the calls are being made at scale to multiple phone numbers rather than targeting specific individuals.
What to Do If You Receive a Call from 02 3816 1597
If 02 3816 1597 calls you:
- Do not: Press any keypad numbers, answer if the call reaches your phone, or call back
- Do: Let robocalls go to voicemail, block the number immediately, and report to your carrier
- Do: Check that your phone's spam detection is active (most modern phones flag these automatically)
Robocalls using automated voice menus and language selection prompts are typically unsolicited marketing or scam attempts. The pattern reported with 0238161597 - offering language selection then proceeding regardless - is a common tactic to increase call volume and reach diverse populations.
How to Report 02 3816 1597
If you receive calls from 02 3816 1597, report the activity through these channels:
- Your phone carrier: Contact Symbio Networks Pty Ltd directly or your service provider to report the number
- Australian Communications and Media Authority (ACMA): Lodge a complaint at acma.gov.au - include the date, time, and what the caller said
- Do Not Call Register: Register your number at donotcall.gov.au to opt out of telemarketing calls (robocalls may still violate this)
- Reverseau community: Contribute your own report on this number to help other Australians identify it
Help others by sharing your experience with (02) 3816 1597!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Recorded female voice saying need to update your info, press 1 for English 2 for Chinese, then it switched to Chinese, reported as spam and blocked
Phone intercepted it as spam, voicemail said press 1 for English 2 for Chinese then went into Chinese, blocked and flagged it
Help others by sharing your experience with (02) 3816 1597!
WRITE A REVIEWFrequently Asked Questions
What does the robocall from 02 3816 1597 say?
The recorded message from 02 3816 1597 (0238161597) says 'press 1 for English, 2 for Chinese' in a female voice, then proceeds with content in Chinese. Contributors report the call is intercepted as spam by most phone systems before reaching them directly.
Should I press 1 or 2 if 0238161597 calls me?
No. Do not press any keypad numbers when calls from 02 3816 1597 reach you. Pressing keys confirms your number is active and may result in more calls. Hang up immediately and block the number.
Is 02 3816 1597 a real business number?
02 3816 1597 is allocated as a local service through Symbio Networks Pty Ltd in NSW, but the automated robocall activity reported by contributors indicates it is being used for unsolicited automated calling rather than legitimate business purposes.
Why do I keep getting calls from 0238161597?
Robocalls from numbers like 0238161597 are typically made at scale to thousands of numbers automatically. If you answer or press keys, you may receive more calls. Do not engage - block immediately and report to your carrier and ACMA.
Can I block 02 3816 1597 on my phone?
Yes. Most Australian phones can block 02 3816 1597 (0238161597) directly through your contacts or settings. You can also report it to your carrier (Symbio Networks Pty Ltd or your service provider) to block at the network level.
Who should I report 0238161597 to?
Report robocalls from 0238161597 to ACMA (acma.gov.au), your phone carrier, and the Do Not Call Register (donotcall.gov.au). Also contribute your report on Reverseau to help other Australians recognise this number.