- Suspicious
- Spam
Community reports for 02 3816 1586 (0238161586) describe robocalls with insurance-related messages and fraud alerts. NSW local number.
Robocall Reports for 02 3816 1586
Two contributors have flagged calls from 02 3816 1586 (also written as 0238161586) with concerning patterns. One contributor reported receiving a call that triggered a potential fraud warning on their phone, while another answered a call from this NSW local number and encountered a robotic voice claiming an insurance update was needed.
The robocall report about 0238161586 is particularly telling: the automated message demanded immediate action regarding insurance without providing specifics about which policy or insurer was involved. This vagueness is a common tactic used to pressure recipients into responding before they can verify the caller's legitimacy.
What Callers from 02 3816 1586 Say
The contributor who answered the call from 02 3816 1586 heard a robotic voice stating that an insurance update was required. No additional details were provided about which insurance company supposedly called, what type of policy was involved, or what specific action was needed. The robotic delivery and lack of specific information are red flags for scam robocalls.
The second report about 0238161586 is equally significant: the contributor's phone displayed a potential fraud warning before they even answered. Modern smartphones flag numbers with high scam or fraud reports, suggesting 02 3816 1586 may have triggered similar alerts from other recipients or security databases.
Report Patterns and Timing
Both reports came in within hours of each other on 7 April 2026, with one missed call triggering a fraud alert (8:33 AM) and the other answered call with the robocall message (3:48 AM). The early morning timing of the answered call is typical of robocall campaigns, which often deploy automated systems during off-peak hours to maximise call volume.
The number is allocated as a local NSW service through Symbio Networks, which may lend false legitimacy to callers impersonating local businesses or government services. However, legitimate local providers do not make unsolicited robocalls about insurance updates.
What to Do If You Receive a Call from 02 3816 1586
If 02 3816 1586 calls you:
- Do not: Answer unknown numbers, especially if your phone warns of fraud; do not engage with robotic voices demanding action; do not provide any personal, financial, or insurance information
- Do: Let the call go to voicemail; block the number immediately if it calls again; verify any insurance claims directly with your insurer using a known phone number (never use a number provided by the caller)
- Take action: If the robocall mentions a specific insurance company or policy, contact that company directly via their official website or a published phone number to confirm whether they initiated the call
How to Report 02 3816 1586
Report this number to help protect other Australians:
- Report the robocall and fraud warning to the Australian Communications and Media Authority (ACMA) at acma.gov.au - ACMA investigates suspected scam calls and robocalls
- Lodge a scam report at scamwatch.gov.au, particularly if the call claimed to represent a specific insurance company or financial institution
- Report unwanted calls to the Do Not Call Register at donotcall.gov.au - robocalls are typically in breach of telemarketing regulations
- If you believe your phone number or personal data was compromised, report it to ReportCyber at cyber.gov.au
- Contribute your experience on Reverseau to help other Australians identify suspicious calls from 02 3816 1586
Help others by sharing your experience with (02) 3816 1586!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Didn't pick up but my phone came up with a potential fraud warning
Robotic voice saying I need to update some insurance
Help others by sharing your experience with (02) 3816 1586!
WRITE A REVIEWFrequently Asked Questions
Why did my phone show a fraud warning for 02 3816 1586?
Your phone's fraud detection system flagged 0238161586 because it has been reported as suspicious by multiple users or matched patterns in security databases. This is a built-in protection feature - trust it and do not answer. Block 02 3816 1586 immediately.
Should I call back a robocall from 0238161586?
No. Never return a call to 02 3816 1586 or any robocall number. Calling back confirms your number is active and may increase future scam attempts. If you need to verify an insurance claim, find the insurer's official contact number and call them directly.
Is 02 3816 1586 a real insurance company number?
No. The reports indicate 0238161586 is used for robocalls with vague insurance update messages. Legitimate insurance companies contact you about known policies with specific details, not automated demands for updates without identifying which policy or company is involved.
What personal information should I never give to 02 3816 1586?
Do not provide: your full name, date of birth, address, phone number, email, bank account details, credit card numbers, insurance policy numbers, or Medicare details. Legitimate insurers already have this information if you're a customer - they do not ask for it via unsolicited robocalls.
How do I block 02 3816 1586 permanently?
On most Australian phones, long-press the call from 0238161586 in your call log and select 'Block Number' or 'Add to Blocked List'. You can also go to Phone Settings > Blocked Numbers or Spam > Add Number. Your phone may also allow you to auto-reject calls from 02 3816 1586.
What should I do if I already gave information to this number?
If you shared personal or financial details with 02 3816 1586, contact your bank and insurers immediately to alert them of potential fraud. Monitor your accounts for suspicious activity and consider reporting identity theft to the Australian Federal Police via reportcyber.gov.au or calling 1300 CYBER 1 (1300 292 371).