- Uncertain
- Spam
- Scam
Community reports for 02 3816 1581 (0238161581) describe automated robocalls about health cover expiration and language selection prompts.
Robocall Reports for 02 3816 1581
Three contributors have flagged 02 3816 1581 (also written as 0238161581) for automated robocall activity. The reports describe a pattern of calls using robot voices delivering unsolicited messages, with at least one claim about health insurance expiration. This NSW-based number allocated to Symbio Networks appears to be used for automated calling campaigns.
The robocall pattern reported for 0238161581 includes both voicemail messages and calls that reach recipients directly. Contributors indicate the automated system offers language selection, suggesting a structured campaign rather than random harassment.
What Callers from 02 3816 1581 Say
One contributor who answered a call from 02 3816 1581 reported hearing a robot voice claiming their health cover had run out. The message conveyed urgency about the expiration, a common tactic used to pressure recipients into taking immediate action.
A separate contributor received a voicemail from 0238161581 containing a robotic message offering an English or Chinese language option. This suggests the automated system is designed to reach multiple language groups, typical of broad-based robocall campaigns.
Report Patterns and Timing
The three reports about 02 3816 1581 were submitted over a two-day period in early April, with one voicemail received in the early morning hours (02:41 AM) and another call answered shortly after midnight (02:33 AM). This timing pattern suggests calls are not restricted to business hours.
All reports about 0238161581 involve automated voices rather than live callers, indicating the use of robocall technology. The combination of health insurance claims and language selection options points to a coordinated calling campaign rather than isolated incidents.
What to Do If You Receive a Call from 02 3816 1581
If 02 3816 1581 calls you:
- Do not: Engage with the automated message, press any numbers for language selection, or provide personal information
- Do: Hang up immediately, let unknown calls go to voicemail, and block the number if calls continue
- Do not: Return the call or respond to any callback requests from 0238161581
- Do: Verify any health insurance claims independently by contacting your actual health provider directly using their official website or phone number
What to Do If You Receive an SMS from 02 3816 1581
If you receive an SMS from 0238161581:
- Do not: Click any links in the message or respond to the SMS
- Do: Delete the message immediately
- Do: Forward the SMS to 0429 999 888 to report it as spam
- Do: Block the number on your phone
How to Report 02 3816 1581
If you receive unwanted robocalls from 0238161581, you can report the number through multiple Australian channels:
- ACMA (Australian Communications and Media Authority): Report robocalls and automated calls at acma.gov.au
- Scamwatch: If the call involved false health insurance claims, report it to scamwatch.gov.au
- Do Not Call Register: Register your number at donotcall.gov.au to reduce telemarketing calls (though this may not stop unlicensed robocall campaigns)
- Reverseau: Share your experience with 02 3816 1581 to help other Australians identify unwanted calls
Help others by sharing your experience with (02) 3816 1581!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Did a search and found barely anything, sharing what turned up
Voicemail with a robo message offering English or Chinese option
Robot voice saying my health cover had run out
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WRITE A REVIEWFrequently Asked Questions
Is 02 3816 1581 a legitimate health insurance company calling?
No. A contributor who answered a call from 02 3816 1581 reported a robotic voice claiming their health cover had expired. Legitimate health insurers contact you via registered channels and do not use automated robocalls with generic urgency messages. If you have concerns about your actual health cover, contact your provider directly using the phone number on your insurance documents, not by responding to 0238161581.
What does the language selection menu on 02 3816 1581 mean?
A voicemail from 0238161581 included an automated prompt offering English or Chinese language options. This indicates a robocall system designed to reach multiple language groups. Pressing any numbers in response could flag your line as active, potentially leading to more calls. Do not interact with the menu.
Why do I keep receiving calls from 02 3816 1581 at odd hours?
Reports about 0238161581 include calls received in the early morning (02:33 AM and 02:41 AM). Robocall systems often operate 24/7 or run campaigns outside business hours when fewer people answer. Block 02 3816 1581 on your phone to prevent future calls.
Should I call back 02 3816 1581 to stop the calls?
No. Do not return calls to 0238161581. Robocall campaigns often use return calls as confirmation that your number is active, which can increase future calls. Instead, block the number and do not engage with any automated messages from 02 3816 1581.
Is 02 3816 1581 connected to a real business?
The number 0238161581 is allocated to Symbio Networks Pty Ltd as a local service in NSW. However, allocation does not guarantee legitimate use. The robocall reports suggest the number is being used for automated calling campaigns unrelated to health insurance verification.
What should I do if 02 3816 1581 claims I owe money or need urgent action?
Do not take any action based on claims from 0238161581. Robocall scams often use urgency tactics about health cover, debts, or legal action to pressure people into acting quickly. Hang up, block the number, and verify any legitimate claims by contacting the organisation directly using official contact details from their website, not by returning the call to 02 3816 1581.