- Uncertain
- Spam
Community reports for 02 3816 1580 (0238161580): Robocall with automated language selection and unsolicited Chinese voicemail. NSW local service.
Robocall Reports for 02 3816 1580
Two contributors have reported activity from 02 3816 1580 (also written as 0238161580), a NSW-based local service. The reports indicate robocall behaviour involving automated messaging and unsolicited voicemail content. This pattern is consistent with mass-dialling campaigns rather than individual calling.
One contributor answered a call from 0238161580 and encountered an automated message presenting a language selection prompt. Another contributor received a voicemail in Chinese from 02 3816 1580, with content that the contributor flagged as concerning.
What Callers from 02 3816 1580 Do
The automated system from 02 3816 1580 presents an interactive prompt: "Press one for English, two for Chinese." This type of menu-driven robocall is typically used to segment call recipients by language before routing to live operators or further automated messages.
The voicemail left on one contributor's phone was in Chinese and contained content the contributor described as inappropriate. The combination of robocall automation with unsolicited voicemail messages suggests a coordinated campaign rather than misdirected calls.
Call Patterns
Reports for 02 3816 1580 came in via two different channels: one via answered call and one via voicemail deposit. The timing of reports (April 2026) suggests ongoing activity. The NSW local service allocation for 0238161580 may be spoofed, as robocallers often mask their origin with legitimate-appearing local numbers to increase answer rates.
What to Do If You Receive a Call from 02 3816 1580
If 02 3816 1580 calls you:
- Do not: Press any numbers in response to the automated prompt, as this confirms your number is active and may lead to more calls
- Do not: Engage with the automated system or wait to hear what follows the language selection
- Do: Let the call go to voicemail rather than answering
- Do: Block 0238161580 in your phone's settings immediately after the first call
- Do: Mark the number as spam or unwanted in your phone's call history
What to Do If You Receive a Voicemail from 02 3816 1580
If 02 3816 1580 leaves a voicemail:
- Do not: Return the call or engage with any content in the message
- Do: Delete the voicemail immediately
- Do: Block the number to prevent future contact attempts
- Do: Report the voicemail as spam to your phone service provider if the content is offensive or threatening
How to Report 02 3816 1580
Robocalls are a priority issue for Australian regulators. Report this number through these channels:
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au describing the automated message and language selection prompt
- Scamwatch: If the robocall appears to be part of a scam attempt, report it at scamwatch.gov.au
- Do Not Call Register: Register your number at donotcall.gov.au to reduce telemarketing calls, though robocallers often ignore this register
- Reverseau: Contribute your experience with 02 3816 1580 (0238161580) to help other Australians identify this number
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Chinese voicemail, apparently translates to pretty gross stuff
Automated message saying to press one for English, two for Chinese
Help others by sharing your experience with (02) 3816 1580!
WRITE A REVIEWFrequently Asked Questions
What happens if I press a number when 02 3816 1580 prompts me to select a language?
Pressing a number confirms to the robocall system that 0238161580 has reached an active, answering phone. This can lead to more calls from this number or others, as your number is marked as valid in their database. It's best to avoid responding to any automated prompts from 02 3816 1580 and let the call go to voicemail instead.
Is 02 3816 1580 definitely located in NSW?
The number 0238161580 is allocated as an NSW local service, but robocallers frequently spoof legitimate local numbers. The actual origin of calls from 02 3816 1580 may not be in NSW. The allocation is useful for reporting but should not be relied upon to determine the caller's true location.
Why am I receiving unsolicited voicemails in Chinese from 02 3816 1580?
One contributor received a Chinese voicemail from 0238161580, which suggests the robocall campaign may be sourcing contact lists from multiple origins or targeting specific demographic groups. The language selection prompt on 02 3816 1580 indicates the caller can route messages by language preference, possibly to increase engagement with specific audiences.
Should I call 02 3816 1580 back to ask them to stop?
No. Do not call 0238161580 back. Returning the call confirms your number is active and monitored, which often results in more calls. Instead, block 02 3816 1580 in your phone settings and report it to ACMA at acma.gov.au. This is far more effective than engaging with the robocall operator.
Can I report 02 3816 1580 to my phone service provider?
Yes. Contact your phone provider and report calls from 0238161580 as unwanted robocalls. Most providers can assist with blocking numbers or filtering robocalls at the network level. Given that 02 3816 1580 is allocated to Symbio Networks, your provider may have specific processes for addressing numbers on their network.
If I block 02 3816 1580, will the calls stop?
Blocking 0238161580 on your phone will prevent calls from this specific number reaching you, but robocall campaigns often use multiple numbers. Blocking is essential as a personal protective measure, but the underlying campaign may continue. Report 02 3816 1580 to ACMA and the Do Not Call Register to help address the root problem across the Australian network.