- Scam
02 3816 1567 (0238161567): Community reports of automated scam calls threatening phone termination with language selection prompts.
Robocall Scam Reports for 02 3816 1567
Two contributors have reported scam calls from 02 3816 1567 (also written as 0238161567), both featuring automated voice systems with multilingual options. The calls present urgent threats about phone termination and use robotic delivery, suggesting an automated dialling campaign rather than live callers.
The pattern indicates a coordinated scam operation using SMS-like urgency messaging delivered via phone calls. Both reports about 0238161567 describe the same core threat and identical language selection mechanism, pointing to a standardised scam script.
What Callers from 02 3816 1567 Say
Contributors report receiving calls from 02 3816 1567 claiming their phone will be terminated today. The caller offers a choice between Chinese or English language options by pressing 1 or 2, but does not identify which company they represent or provide legitimate contact details.
A voicemail message from this number states that details need updating but again omits the caller's identity. The lack of company identification combined with the language prompt suggests a scam targeting non-English speakers or attempting to bypass language barriers to prevent verification.
Call Patterns and Timing
Reports for 02 3816 1567 came through both live calls and voicemail, indicating the scammer is using both answered calls and message drops. One contributor took the call directly from 0238161567 around 9am on 3 April, while another received a voicemail from the same number earlier that morning at 5:12am.
The early morning voicemail timing suggests this is a large-scale robocall campaign targeting multiple numbers without regard for reasonable call hours. The presence of both answered and unanswered attempts indicates persistence.
What to Do If You Receive a Call from 02 3816 1567
If 02 3816 1567 calls you:
- Do not: Press any number or digit, respond verbally, or stay on the line
- Do not: Provide any personal information, return the call, or follow any instructions given
- Do: Hang up immediately when you recognise it as an automated message
- Do: Let unknown calls go to voicemail rather than answering
- Do: Block 0238161567 on your phone to prevent future calls
- Do: Report the call to ACMA at acma.gov.au
What to Do If You Receive a Voicemail from 02 3816 1567
If you get a voicemail from 02 3816 1567:
- Do not: Delete it immediately - keep it as evidence
- Do not: act on any request to update details or press buttons
- Do: Block the number to prevent future messages
- Do: Report it to ACMA including the voicemail content
- Do: Forward details to Scamwatch at scamwatch.gov.au
How to Report 02 3816 1567
If you receive unwanted calls or voicemails from 02 3816 1567, report them to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): acma.gov.au - file a complaint about this unwanted number
- Scamwatch: scamwatch.gov.au - report the specific threat or scam details
- Do Not Call Register: donotcall.gov.au - add 0238161567 to your personal Do Not Call list and lodge a complaint
- Reverseau: Report your experience on this page to help other Australians identify 02 3816 1567
Include the date and time of the call from 02 3816 1567, whether it was answered or voicemail, and the exact message you heard. This information helps authorities identify scam patterns.
Help others by sharing your experience with (02) 3816 1567!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called saying my phone will be terminated today, asked to press 1 or 2 for Chinese or English
Voicemail saying details need updating, no company name, offers English and Chinese
Help others by sharing your experience with (02) 3816 1567!
WRITE A REVIEWFrequently Asked Questions
What should I do if 02 3816 1567 calls and I accidentally press 1 or 2?
Hang up immediately. Pressing a digit on a call from 0238161567 may confirm your number as active, potentially leading to more calls. Block 0238161567 right away and don't engage further. Report the call to ACMA.
Why does 02 3816 1567 offer Chinese and English language options?
The language selection on calls from 0238161567 likely targets communities less familiar with Australian phone scams or government agency procedures. Scammers use this to build false credibility and bypass language barriers that might otherwise trigger suspicion. Always verify unsolicited calls directly with the claimed organisation.
Can my phone actually be terminated by a call from 02 3816 1567?
No. Legitimate phone carriers do not threaten immediate termination via automated calls from 0238161567 and do not ask you to press numbers without identifying themselves. Any such call is a scam. Your carrier will contact you through official channels if there are account issues.
Is 02 3816 1567 a real NSW phone number?
02 3816 1567 (0238161567) is registered as a local NSW number through Symbio Networks. However, scammers frequently spoof legitimate number ranges. The registration does not guarantee the actual caller is legitimate - the content of the call from 02 3816 1567 (threatening termination with no company identification) confirms it as a scam.
What should I do with the voicemail from 02 3816 1567?
Keep the voicemail as evidence rather than deleting it immediately. You can use it when reporting to ACMA or Scamwatch. Forward the details of the voicemail from 0238161567 to scamwatch.gov.au and file a complaint with ACMA, then delete the message and block the number.
Why am I getting multiple calls from 02 3816 1567 at different times?
Robocall campaigns like the one from 0238161567 use automated systems to dial large lists of numbers repeatedly, often at different times to increase the chance of reaching someone. This is why blocking 02 3816 1567 is essential. If calls continue after blocking, report the pattern to ACMA and consider reporting to your phone provider.