- Scam
02 3816 1563 (0238161563): One contributor reported a robocall with a recorded message asking to update details and select language preference.
Robocall Recorded Message Report for 02 3816 1563
A single contributor has reported receiving a robocall from 02 3816 1563 (also written as 0238161563). The call featured a pre-recorded message asking the recipient to update details, with an automated prompt to press one for English or two for Chinese. This type of call pattern is typical of scam robocalls that attempt to engage recipients through interactive voice response systems.
The number 0238161563 is allocated to Symbio Networks Pty Ltd, a NSW-based local service provider. The robocall was received as a missed call, suggesting the automated system dialled without successful connection.
What the Robocall from 02 3816 1563 Requested
The recorded message from 02 3816 1563 instructed the recipient to press keys to select a language option. This interactive element is designed to confirm the line is active and the recipient is listening, which scammers then use to target the number with follow-up calls or sell contact details to other fraudsters.
The vague instruction to "update details" is a common opening used by robocall scams. Contributors should be aware that legitimate organisations will not use robocalls with language selection prompts to request personal information updates.
What to Do If You Receive a Call from 02 3816 1563
If 02 3816 1563 calls you:
- Do not: Press any keys in response to the robocall, as this confirms your number is active and monitored by a person
- Do not: Return the call or engage with any follow-up communications
- Do: Let the call go to voicemail without answering
- Do: Block the number 02 3816 1563 immediately on your phone
- Do: Report the number to the ACMA if you receive repeated calls
Why You Should Not Engage with 0238161563
Robocalls using recorded messages and interactive prompts are a known scam tactic. When you press a key in response to 0238161563 or any similar robocall, you signal to the caller that your number is valid and monitored. This can lead to increased call frequency from the same number or additional scam calls from related operations that purchase contact lists.
The language selection prompt from 02 3816 1563 may also be used to gather demographic information about the recipient, which is then used to refine targeting for subsequent scam attempts.
How to Report 02 3816 1563
If you receive a robocall from 02 3816 1563 or 0238161563, you can report it through several Australian channels:
- ACMA (Australian Communications and Media Authority): Report the robocall at acma.gov.au. Include the date, time, and details of the message.
- Scamwatch: Document the call at scamwatch.gov.au to help protect other Australians from the same number.
- Reverseau: Contribute your report to our community database so other Australians can identify 02 3816 1563 instantly.
- Do Not Call Register: While primarily for telemarketing, you can register your number at donotcall.gov.au to reduce unsolicited calls.
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What Our Users Reviewed
Robocall asking to update details.
Press one for English, two for chinese.
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WRITE A REVIEWFrequently Asked Questions
What should I do if 02 3816 1563 calls and I accidentally pressed a key?
Do not be alarmed, but take action immediately. Block 02 3816 1563 on your phone to prevent future calls. The fact that you pressed a key may confirm your number is active, so monitor for increased call frequency. If 0238161563 calls again within the next few days, report it to ACMA and Scamwatch. Do not engage further if the number calls again.
Is 02 3816 1563 a legitimate organisation trying to contact me?
No. Legitimate Australian organisations do not use robocalls with pre-recorded messages asking you to press keys to update personal details. Banks, government agencies, and service providers always contact you directly with a real person or send official notifications through secure channels. If 0238161563 calls claiming to be from a specific organisation, contact that organisation directly using a number from their official website to verify.
Why did the robocall from 02 3816 1563 ask me to choose between English and Chinese?
The language selection prompt is a tactic used by robocall operators to confirm the line is connected to an active listener. By pressing a key on 02 3816 1563, you signal that your number is monitored and responsive, which increases its value on contact lists sold between scam networks. This also gathers demographic data about the recipient. Do not press any keys in response to robocalls from 0238161563 or similar numbers.
Should I return the call to 0238161563?
Absolutely not. Never return a call to 0238161563 or any robocall number. Returning the call confirms your number is active and may connect you to a scammer who can then attempt to deceive you or extract personal information. Block 02 3816 1563 instead and let future calls go to voicemail.
What does it mean that 02 3816 1563 is allocated to Symbio Networks?
The number 0238161563 is registered to Symbio Networks Pty Ltd, a NSW communications provider. However, this does not mean Symbio Networks is responsible for the scam call. Scammers often spoof or misuse phone numbers within legitimate provider ranges. The fact that 02 3816 1563 is flagged for robocall scams indicates misuse of the allocation, not that Symbio Networks itself is operating the scam.
How can I report 02 3816 1563 to stop it from calling others?
Report 02 3816 1563 through multiple channels for maximum impact. File a report with ACMA at acma.gov.au, which handles illegal robocalls. Also report 0238161563 to Scamwatch at scamwatch.gov.au. Share your experience on Reverseau so other Australians can instantly identify calls from 02 3816 1563. The more reports received, the faster authorities can take action against the robocall operation.