- Legit
Community report for 02 3816 1500 (0238161500): Unsolicited voicemail from health insurance company requesting information update.
Health Insurance Spam Reports for 02 3816 1500
One contributor has reported receiving an unsolicited voicemail from 02 3816 1500 (also written as 0238161500) claiming to be from a State C health insurance provider. The voicemail requested the recipient provide an information update, a common tactic used by spam callers and potential scammers to obtain personal details.
The call was logged as voicemail, indicating the caller did not reach the contributor directly. This number is registered as a local service with Symbio Networks Pty Ltd in NSW, though the actual identity of the caller remains unverified by the contributor.
What the Caller from 02 3816 1500 Claimed
According to the voicemail report, the caller representing themselves as a health insurance company asked the recipient to provide an information update. This approach is typical of unsolicited health insurance spam, where callers attempt to create a sense of urgency around account details or coverage changes.
The vague nature of the request - asking for "info update" without specific details - is a red flag. Legitimate health insurers typically contact customers through official channels with specific policy information or scheduled appointments, not generic voicemail requests for vague information updates.
What to Do If You Receive a Call from 02 3816 1500
If 02 3816 1500 calls you:
- Do not: Return the call, provide personal information, or confirm details over the phone
- Do: Let calls go to voicemail, block the number if it calls repeatedly, and verify any health insurance requests by contacting your provider directly using the number on your policy document
- Verify independently: Contact your actual health insurance provider through official channels to confirm whether they initiated any contact
What to Do If You Receive a Voicemail from 02 3816 1500
Unsolicited voicemails requesting personal information are a common spam tactic:
- Do not: Call back the number, as this may confirm your number is active and lead to more calls
- Do: Delete the voicemail and block 0238161500 if future calls arrive
- Report the call: Forward details to the Do Not Call Register or ACMA if the calls continue
How to Report 02 3816 1500
If you receive unwanted calls from this number, you can report it through several Australian government channels:
- Do Not Call Register: Register your number at donotcall.gov.au to opt out of unsolicited telemarketing calls. You can also lodge a complaint if a business calls despite your registration.
- ACMA (Australian Communications and Media Authority): Report spam calls and voicemails at acma.gov.au. ACMA investigates breaches of telemarketing rules.
- Scamwatch: If the call involves a financial request or potential fraud, report it at scamwatch.gov.au.
- Reverseau community: Share your experience on Reverseau to help other Australians identify this number.
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Voicemail from State C health insurance asking for info update
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WRITE A REVIEWFrequently Asked Questions
Is 02 3816 1500 a legitimate health insurance company?
The report does not confirm the caller's identity. The voicemail claimed to be from a health insurance provider, but you should never rely on unsolicited calls to verify this. Contact your actual health insurance provider directly using the number on your policy or their official website to confirm any account updates they may need. If 0238161500 calls again, do not return the call or provide information.
What should I do if I already provided information to 02 3816 1500?
Contact your health insurance provider immediately using the official number on your policy. Inform them of the unsolicited call from 02 3816 1500 and ask whether they initiated any contact. Monitor your account for suspicious activity and consider placing a fraud alert on your personal details if sensitive information was shared.
Why would a health insurer call asking for an 'info update'?
Legitimate health insurers contact customers through official channels with specific requests (policy renewal, claim follow-up, etc.). Vague requests for 'info updates' from unsolicited callers like 02 3816 1500 are a red flag for spam or potential scams, as scammers use this tactic to extract personal information they can use for identity theft or fraud.
Can I block 0238161500?
Yes. Most Australian phones allow you to block numbers directly from your call history or voicemail. You can also report 02 3816 1500 to the Do Not Call Register at donotcall.gov.au to formally request that the caller stop contacting you. If calls persist after blocking and reporting, file a complaint with ACMA at acma.gov.au.
How do I report 02 3816 1500 to authorities?
You have several options. Register your number with the Do Not Call Register at donotcall.gov.au and lodge a complaint if 0238161500 continues to call. For persistent spam or suspected fraud, report to ACMA at acma.gov.au. If the call involved a financial or scam element, also report to Scamwatch at scamwatch.gov.au. Reporting helps authorities track problem numbers.
Should I be concerned if 02 3816 1500 left a voicemail?
Yes, be cautious. The voicemail requested an information update without providing specific details, which is typical of spam. Never return calls from unsolicited numbers, and do not call 02 3816 1500 back. Instead, contact your actual health insurer using the official number on your policy to verify whether any update is genuinely needed.